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250 Pages·2015·5.06 MB·English

Smoothwall Secure Web
Gateway
Secure Web Gateway Administration Guide
For future reference
Secure Web Gateway serial number:
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Smoothwall® Secure Web Gateway, Administration Guide, March 2015
Smoothwall publishes this guide in its present form without any guarantees. This guide replaces any other
guides delivered with earlier versions of Secure Web Gateway.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Smoothwall.
For more information, contact: [e-mail]
© 2001 – 2015 Smoothwall Ltd. All rights reserved.
Trademark notice
Smoothwall and the Smoothwall logo are registered trademarks of Smoothwall Ltd.
Linux is a registered trademark of Linus Torvalds. Snort is a registered trademark of Sourcefire INC.
DansGuardian is a registered trademark of Daniel Barron. Microsoft, Internet Explorer, Window 95,
Windows 98, Windows NT, Windows 2000 and Windows XP are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. Netscape is a registered
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Core is a trademark of Intel Corporation.
All other products, services, companies, events and publications mentioned in this document, associated
documents and in Smoothwall software may be trademarks, registered trademarks or service marks of
their respective owners in the UK, US and/or other countries.
Acknowledgements
Smoothwall acknowledges the work, effort and talent of the Smoothwall GPL development team:
Lawrence Manning and Gordon Allan, William Anderson, Jan Erik Askildt, Daniel Barron, Emma Bickley,
Imran Chaudhry, Alex Collins, Dan Cuthbert, Bob Dunlop, Moira Dunne, Nigel Fenton, Mathew Frank, Dan
Goscomb, Pete Guyan, Nick Haddock, Alan Hourihane, Martin Houston, Steve Hughes, Eric S.
Johansson, Stephen L. Jones, Toni Kuokkanen, Luc Larochelle, Osmar Lioi, Richard Morrell, Piere-Yves
Paulus, John Payne, Martin Pot, Stanford T. Prescott, Ralf Quint, Guy Reynolds, Kieran Reynolds, Paul
Richards, Chris Ross, Scott Sanders, Emil Schweickerdt, Paul Tansom, Darren Taylor, Hilton Travis, Jez
Tucker, Bill Ward, Rebecca Ward, Lucien Wells, Adam Wilkinson, Simon Wood, Nick Woodruffe, Marc
Wormgoor.
Secure Web Gateway contains graphics taken from the Open Icon Library project
http://openiconlibrary.sourceforge.net/
Address Smoothwall Limited
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United Kingdom
Email [e-mail]
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Telephone USA and Canada: 1 800 959 3760
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All other countries: [phone]
Fax USA and Canada: 1 888 899 9164
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All other countries: [phone]
Contents
About This Guide...................................................... 1
Audience and Scope.........................................................................1
Organization and Use.......................................................................1
Conventions.......................................................................................2
Related Documentation....................................................................2
Chapter 1 Secure Web Gateway Overview............................... 3
Overview of Secure Web Gateway..................................................3
Annual Renewal.................................................................................4
Accessing Secure Web Gateway ....................................................4
Dashboard ........................................................................................5
Logs and Reports .............................................................................5
Reports ....................................................................................5
Alerts ........................................................................................6
Realtime ...................................................................................6
Logs .........................................................................................7
Settings ....................................................................................7
Networking........................................................................................8
Configuration ..........................................................................8
Filtering ....................................................................................8
Routing ....................................................................................9
Settings ....................................................................................9
Services..............................................................................................9
Authentication .........................................................................9
User Portal .............................................................................10
Proxies ...................................................................................10
SNMP .....................................................................................11
Message Censor ...................................................................11
System............................................................................................11
Maintenance ..........................................................................11
Central Management ............................................................12
Preferences ...........................................................................12
Administration........................................................................13
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Hardware ...............................................................................13
Diagnostics ............................................................................13
Certificates ............................................................................14
Guardian ..........................................................................................14
Quick Links ............................................................................14
Web Filter Policies ................................................................14
HTTPS Inspection Policies ...................................................15
Content Modification Policies .............................................15
Anti-malware Policies ..........................................................15
Block Page Policies...............................................................16
Policy Objects .......................................................................16
Swurl ...............................................................................................16
Web Proxy .......................................................................................17
Web Proxy .............................................................................17
Upstream Proxy ....................................................................17
Authentication .......................................................................17
MobileProxy ...........................................................................18
Global Proxy ..........................................................................18
Configuration Guidelines................................................................18
Specifying Networks, Hosts and Ports................................18
Using Comments...................................................................19
Connecting via SSH .......................................................................20
Connecting Using a Client....................................................20
Secure Communication..................................................................20
Unknown Entity Warning.......................................................21
Inconsistent Site Address.....................................................21
Chapter 2 Working with Interfaces ......................................... 23
About Network Interfaces and Roles ...........................................23
Creating an External Connection .................................................25
About Load Balancing Traffic over External Connections 26
Editing an External Connection............................................26
Deleting an External Connection..........................................26
Monitoring External Connections’ Status...........................27
Adding a New Interface..................................................................27
Allocating IP Addresses to Interfaces ..........................................28
Adding an IP Address............................................................28
Editing Allocated IP Addresses............................................30
Deleting Allocated IP Addresses..........................................30
Configuring Bonded Interfaces .....................................................30
Creating Bonds......................................................................30
Editing Bonds.........................................................................32
Deleting a Bond Interface.....................................................32
Using Virtual Local Area Networks ..............................................33
Creating a VLAN.....................................................................33
Configuring Transparent Bridges..................................................34
Creating Bridges....................................................................34
Editing Bridges.......................................................................36
Deleting Bridge Interfaces....................................................36
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Using a Point-to-Point Protocol over Ethernet Interface ...........37
Editing a PPPoE Interface.....................................................38
Deleting Parent PPPoE Interfaces.......................................38
Adding Alias IP Addresses....................................................39
Using Domain Name System Services .........................................40
Configuring Global DNS Settings ........................................40
Configuring the DNS Servers ...............................................41
Using Conditional DNS Forwarders ....................................42
Mapping Static DNS Hosts ..................................................43
Chapter 3 Deploying Web Filtering ......................................... 45
Getting Up and Running.................................................................45
Blocking and Allowing Content Immediately......................46
Blocking Locations................................................................47
Excepting Computers from Web Filtering...........................47
About Shortcuts.....................................................................50
About Secure Web Gateway’s Default Policies............................50
About the Default Web Filter Policies..................................50
About the Default Authentication Policies..........................51
Chapter 4 Working with Policies............................................. 53
An Overview of Policies..................................................................54
Types of Policies....................................................................54
How Policies are Applied......................................................54
Guardian Getting Started......................................................56
Working with Category Group Objects.........................................57
Creating Category Group Objects.......................................57
Creating Custom Categories................................................58
Editing Category Group Objects..........................................59
Deleting Category Group Objects........................................59
Working with Time Slot Objects....................................................60
Creating a Time Slot..............................................................60
Editing a Time Slot.................................................................61
Deleting a Time Slot..............................................................61
Working with Location Objects.....................................................61
Creating a Location Object...................................................62
Editing Location Objects.......................................................63
Deleting Location Objects....................................................63
Working with Quota Objects..........................................................63
About the Default Quota Object...........................................63
Creating Quota Objects........................................................64
Editing Quota Objects...........................................................65
Deleting Quota Objects.........................................................65
Managing Web Filter Policies........................................................65
Creating Web Filter Policies.................................................66
Editing Web Filter Policies....................................................68
Deleting Web Filter Policies..................................................69
Managing HTTPS Inspection Policies...........................................69
Enabling HTTPS Inspection Policies....................................70
Creating an HTTPS Inspection Policy..................................70
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Editing HTTPS Inspection Policies.......................................73
Deleting HTTPS Inspection Policies....................................73
Configuring HTTPS Inspection Policy Settings ..................73
Clearing the Generated Certificate Cache..........................74
Managing Content Modification Policies......................................75
Creating a Content Modification Policy...............................75
Editing Content Modification Policies.................................77
Deleting Content Modification Policies...............................78
Creating Custom Content Modification Policies................78
Managing Anti-malware Policies...................................................79
Creating an Anti-malware Policy..........................................79
Configuring Anti-malware Protection..................................81
Configuring Anti-malware Status Information....................82
Editing Anti-malware Policies...............................................83
Deleting Anti-malware Policies............................................83
Using the Policy Tester...................................................................84
Other Ways of Accessing the Policy Tester........................85
Working with Policy Folders..........................................................85
Creating a Policy Folder........................................................86
Editing Policy Folders............................................................86
Deleting Policy Folders.........................................................86
Censoring Web Form Content.......................................................87
Configuring Organization Accounts..............................................89
Chapter 5 Managing Authentication Policies......................... 91
About Authentication Policies.......................................................91
Creating Authentication Policies...................................................92
Creating Non-transparent Authentication Policies............92
Creating Transparent Authentication Policies....................97
Managing Authentication Policies...............................................101
Editing Authentication Policies..........................................101
Deleting Policies..................................................................102
Managing Authentication Exceptions.........................................102
Identification by Location.............................................................103
Using Global Proxy Certificates...................................................104
Using Multiple, Distinct Proxies.........................................105
Using an Unsecured Proxy.................................................105
Viewing the Global Proxy Logs...........................................106
Connecting to Secure Web Gateway..........................................106
About Non-transparent Connections.................................106
About Transparent Connections........................................108
Authentication Scenarios.............................................................108
New Content Filtering – Changing the Listening Port......108
Providing Filtered Web Access to the Public....................108
Requiring Authentication to Browse the Web...................109
Using Multiple Authentication Methods............................109
Controlling an Unruly Class................................................109
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Chapter 6 Managing Web Security ....................................... 111
Overview of the Web Proxy..........................................................112
Global Options.....................................................................112
Advanced Web Proxy Settings...........................................112
Using PAC Scripts.........................................................................116
Using a Built-in Script.........................................................116
Using a Custom Script........................................................117
Managing the Configuration Script....................................118
Limiting Bandwidth Use...............................................................118
Ordering Bandwidth Limiting Policies...............................120
Editing Bandwidth Limiting Policies..................................120
Deleting Bandwidth Limiting Policies................................120
Configuring WCCP........................................................................120
Managing Upstream Proxies .......................................................121
Overview...............................................................................122
Configuring an Upstream Proxy.........................................122
Configuring Source and Destination Filters......................124
Using a Single Upstream Proxy..........................................126
Working with Multiple Upstream Proxies..........................127
Managing Blocklists.....................................................................129
Viewing Blocklist Information.............................................129
Manually Updating Blocklists.............................................130
Managing Block Pages.................................................................130
About the Default Block Page............................................131
Customizing the Default Block Page.................................132
Using a Custom HTML Template.......................................134
Using an External Block Page............................................134
Configuring a Block Page Policy........................................135
Managing Block Page Policies...........................................136
Working with Block Pages..................................................137
Chapter 7 Managing Your Network Infrastructure.............. 139
Adding Bypass Ports ...................................................................139
Creating Subnets .........................................................................140
Editing and Removing Subnet Rules.................................141
Using the Routing Information Protocol Service.......................142
Load Balancing Traffic ................................................................144
Creating Load Balancing Pools .........................................144
Reordering Load Balancing Pools ....................................146
Example Configuration........................................................147
Using Source NATs and LLB Policies ........................................148
Using LLB Pools for Local Traffic .....................................148
Creating a NAT Policy ........................................................148
Reordering NAT Policies.....................................................151
Chapter 8 Managing Network Security................................. 153
Blocking by IP................................................................................153
Creating IP Blocking Rules.................................................153
Editing and Removing IP Block Rules...............................155
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Blocking Services on the Ethernet Bridge .................................155
Managing Exceptions to Blocked Services.......................156
Working with Port Groups............................................................157
Creating a Port Group.........................................................157
Adding Ports to Existing Port Groups................................158
Editing Port Groups.............................................................158
Deleting a Port Group..........................................................158
Working with Address Objects ...................................................159
Creating an Address Object...............................................159
Creating Nested Address Objects.....................................160
Editing Address Objects.....................................................161
Deleting Address Objects...................................................161
Configuring Advanced Networking Features.............................162
Blocking and Ignoring Traffic.............................................163
Enabling Advanced Networking Features.........................163
Configuring ARP Table Size................................................164
Configuring Connection Tracking Table Size...................164
Configuring SYN Backlog Queue Size...............................164
Configuring Traffic Audits...................................................165
Dropping Direct Traffic........................................................165
Enabling Network Application Helpers .............................165
Managing Bad External Traffic...........................................166
Chapter 9 Using Zone Bridging Rules .................................. 167
About Zone Bridging Rules .........................................................167
Creating Zone Bridging Rules............................................168
Editing and Removing Zone Bridge Rules.........................169
Example Zone Bridging Rules............................................169
About Group Bridging Rules........................................................171
Group Bridging and Authentication...................................172
Creating Group Bridging Rules..........................................172
Editing and Removing Group Bridges...............................173
Chapter 10 Managing Inbound Traffic................................... 175
Managing Inbound Traffic with Port Forwards..........................175
About Port Forward Rules..................................................175
Creating Port Forward Rules..............................................176
Chapter 11 Authentication and User Management............... 179
About User Authentication...........................................................179
Configuring Global Authentication Settings...............................180
About Directory Services.............................................................181
Configuring a Microsoft Active Directory Connection.....182
Configuring an LDAP Connection......................................183
Configuring a RADIUS Connection....................................186
Configuring an Active Directory Connection – Legacy Meth-
od ..........................................................................................187
Configuring a Local Users Directory .................................190
Reordering Directory Servers.............................................190
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Editing a Directory Server...................................................190
Deleting a Directory Server.................................................191
Diagnosing Directories........................................................191
Managing Local Users..................................................................191
Adding Users........................................................................191
Editing Local Users..............................................................192
Deleting Users......................................................................192
Managing Groups of Users..........................................................192
About Groups.......................................................................192
Adding Groups.....................................................................193
Editing Groups.....................................................................193
Deleting Groups...................................................................194
Mapping Groups............................................................................194
Remapping Groups..............................................................194
Deleting Group Mappings...................................................195
Managing Temporarily Banned Users.........................................195
Creating a Temporary Ban..................................................195
Removing Temporary Bans................................................196
Removing Expired Bans......................................................196
Managing User Activity ................................................................197
Viewing User Activity...........................................................197
Logging Users Out...............................................................197
Banning Users......................................................................197
About SSL Authentication............................................................198
Customizing the SSL Login Page.......................................198
Reviewing SSL Login Pages...............................................199
Managing Kerberos Keytabs.......................................................199
Prerequisites........................................................................199
Adding Keytabs....................................................................200
Managing Keytabs...............................................................200
Troubleshooting a Kerberos Service.................................201
Authenticating Chromebook Users.............................................202
Creating a Google Client ID and Client Secret (Web Applica-
tion).......................................................................................202
Restricting Accepted Google Accounts by Domain.........203
Customizing the Client Login Page....................................204
Managing Chromebooks.....................................................205
Chapter 12 Centrally Managing Smoothwall Systems.......... 209
About Centrally Managing Smoothwall Systems.......................209
Pre-requirements.................................................................210
Setting up a Centrally Managed Smoothwall System...............210
Configuring the Parent Node..............................................210
Configuring Child Nodes.....................................................211
Adding Child Nodes to the System....................................212
Editing Child Node Settings................................................215
Deleting Nodes in the System............................................215
Managing Nodes in a Smoothwall System.................................215
Monitoring Node Status......................................................216
Accessing the Node Details Page......................................217
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Working with Updates.........................................................217
Rebooting Nodes.................................................................218
Disabling Nodes...................................................................219
Using BYOD in a Centrally Managed System.............................219
Glossary................................................................. 221
Index....................................................................... 231
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