VMware Horizon View Administration - VMware Documentation

462 Pages·2013·6.3 MB·English

VMware Horizon View Administration
View 5.2
View Manager 5.2
View Composer 5.2
This document supports the version of each product listed and
supports all subsequent versions until the document is replaced
by a new edition. To check for more recent editions of this
document, see http://www.vmware.com/support/pubs.
EN-001024-00
VMware Horizon View Administration
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Contents
VMware Horizon View Administration 9

1 Configuring View Connection Server 11
Using View Administrator 11
Configuring vCenter Server and View Composer 14
Backing Up View Connection Server 26
Configuring Settings for Client Sessions 26
Disable or Enable View Connection Server 35
Edit the External URLs 35
Join or Withdraw from the Customer Experience Program 36
View LDAP Directory 36

2 Configuring Role-Based Delegated Administration 39
Understanding Roles and Privileges 39
Using Folders to Delegate Administration 40
Understanding Permissions 41
Manage Administrators 42
Manage and Review Permissions 43
Manage and Review Folders 45
Manage Custom Roles 47
Predefined Roles and Privileges 48
Required Privileges for Common Tasks 51
Best Practices for Administrator Users and Groups 53

3 Preparing Unmanaged Desktop Sources 55
Prepare an Unmanaged Desktop Source for View Desktop Deployment 55
Install View Agent on an Unmanaged Desktop Source 55

4 Creating and Preparing Virtual Machines 59
Creating Virtual Machines for View Desktop Deployment 59
Install View Agent on a Virtual Machine 64
Install View Agent Silently 66
Configure a Virtual Machine with Multiple NICs for View Agent 70
Optimize Windows Guest Operating System Performance 70
Optimize Windows 7 and Windows 8 Guest Operating System Performance 71
Optimizing Windows 7 and Windows 8 for Linked-Clone Desktops 73
Preparing Virtual Machines for View Composer 79
Creating Virtual Machine Templates 85
Creating Customization Specifications 86

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5 Creating Desktop Pools 87
Automated Pools That Contain Full Virtual Machines 88
Linked-Clone Desktop Pools 92
Manual Desktop Pools 119
Microsoft Terminal Services Pools 123
Provisioning Desktop Pools 125
Setting Power Policies for Desktop Pools 140
Configure View Storage Accelerator for Desktop Pools 145
Deploying Large Desktop Pools 147

6 Entitling Users and Groups 149
Add Entitlements to Desktop Pools 149
Remove Entitlements from a Desktop Pool 149
Review Desktop Pool Entitlements 150
Restricting View Desktop Access 150

7 Setting Up User Authentication 155
Using SAML 2.0 Authentication 155
Using Smart Card Authentication 157
Using Smart Card Certificate Revocation Checking 165
Using Two-Factor Authentication 168
Using the Log In as Current User Feature Available with Windows-Based View Client 172
Allow Users to Save Credentials 173

8 Configuring Policies 175
Setting Policies in View Administrator 175
Using Active Directory Group Policies 179
Using the View Group Policy Administrative Template Files 180
Setting Up Location-Based Printing 218
Using Terminal Services Group Policies 221
Active Directory Group Policy Example 222

9 Configuring User Profiles with View Persona Management 227
Providing User Personas in View 227
Using View Persona Management with Standalone Systems 228
Migrating User Profiles with View Persona Management 229
Persona Management and Windows Roaming Profiles 231
Configuring a View Persona Management Deployment 232
Best Practices for Configuring a View Persona Management Deployment 240
View Persona Management Group Policy Settings 243

10 Managing Linked-Clone Desktops 251
Reduce Linked-Clone Size with Desktop Refresh 251
Update Linked-Clone Desktops 253
Rebalance Linked-Clone Desktops 257
Manage View Composer Persistent Disks 260

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11 Managing Desktops and Desktop Pools 265
Managing Desktop Pools 265
Reducing Adobe Flash Bandwidth 271
Managing Virtual-Machine Desktops 272
Export View Information to External Files 278

12 Managing Physical Computers and Terminal Servers 281
Add an Unmanaged Desktop Source to a Pool 281
Remove an Unmanaged Desktop Source from a Pool 282
Delete a Pool That Contains Unmanaged Desktops 282
Unregister an Unmanaged Desktop Source 283
Desktop Status of Physical Computers and Terminal Servers 283

13 Managing ThinApp Applications in View Administrator 285
View Requirements for ThinApp Applications 285
Capturing and Storing Application Packages 286
Assigning ThinApp Applications to Desktops and Pools 289
Maintaining ThinApp Applications in View Administrator 296
Monitoring and Troubleshooting ThinApp Applications in View Administrator 299
ThinApp Configuration Example 302

14 Managing Local Desktops 303
Benefits of Using View Desktops in Local Mode 303
Managing View Transfer Server 309
Managing the Transfer Server Repository 313
Managing Data Transfers 319
Configure Security and Optimization for Local Desktop Operations 323
Configuring Endpoint Resource Usage 328
Configuring an HTTP Cache to Provision Local Desktops Over a WAN 332
Configuring the Heartbeat Interval for Local Desktop Client Computers 336
Manually Downloading a Local Desktop to a Location with Poor Network Connections 337
Troubleshooting View Transfer Server and Local Desktop Operations 340

15 Maintaining View Components 351
Backing Up and Restoring View Configuration Data 351
Monitor View Components 358
Monitor Desktop Status 358
Understanding View Manager Services 359
Add Licenses to VMware Horizon View 361
Update General User Information from Active Directory 361
Migrate View Composer to Another Computer 362
Update the Certificates on a View Connection Server Instance, Security Server, or View Composer 367
Information Collected by the Customer Experience Improvement Program 368

16 Troubleshooting View Components 379
Monitoring System Health 380
Monitor Events in View Manager 380
Send Messages to Desktop Users 381
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Display Desktops with Suspected Problems 381
Troubleshoot a Problem Desktop Virtual Machine Using the vSphere Web Client 382
Manage Desktops and Policies for Unentitled Users 383
Collecting Diagnostic Information for VMware Horizon View 383
Update Support Requests 387
Troubleshooting Network Connection Problems 388
Troubleshooting Desktop Pool Creation Problems 391
Troubleshooting an Unsuccessful Security Server Pairing with View Connection Server 395
Troubleshooting View Server Certificate Revocation Checking 395
Troubleshooting Smart Card Certificate Revocation Checking 396
Troubleshooting USB Redirection Problems 397
Troubleshooting Desktops That Are Repeatedly Deleted and Recreated 398
Troubleshooting QuickPrep Customization Problems 399
View Composer Provisioning Errors 400
Removing Orphaned or Deleted Linked Clones 401
Finding and Unprotecting Unused View Composer Replicas 402
Windows XP Linked Clones Fail to Join the Domain 404
Troubleshooting GINA Problems on Windows XP Desktops 404
Further Troubleshooting Information 405

17 Using the vdmadmin Command 407
vdmadmin Command Usage 409
Configuring Logging in View Agent Using the -A Option 411
Overriding IP Addresses Using the -A Option 413
Setting the Name of a View Connection Server Group Using the -C Option 414
Updating Foreign Security Principals Using the -F Option 414
Listing and Displaying Health Monitors Using the -H Option 415
Listing and Displaying Reports of View Manager Operation Using the -I Option 416
Generating View Event Log Messages in Syslog Format Using the -I Option 417
Assigning Dedicated Desktops Using the -L Option 418
Displaying Information About Machines Using the -M Option 419
Reclaiming Disk Space on Virtual Machines Using the -M Option 420
Configuring Domain Filters Using the -N Option 421
Configuring Domain Filters 423
Displaying the Desktops and Policies of Unentitled Users Using the -O and -P Options 427
Configuring Clients in Kiosk Mode Using the -Q Option 428
Displaying the First User of a Desktop Using the -R Option 432
Removing the Entry for a View Connection Server Instance or Security Server Using the -S Option 432
Setting the Split Limit for Publishing View Transfer Server Packages Using the -T Option 433
Displaying Information About Users Using the -U Option 434
Decrypting the Virtual Machine of a Local Desktop Using the -V Option 434
Recovering a Local Desktop by Using the -V Option When the Desktop Was Modified in the
Datacenter 435
Unlocking or Locking Virtual Machines Using the -V Option 437
Detecting and Resolving LDAP Entry Collisions Using the -X Option 438

18 Setting Up Clients in Kiosk Mode 439
Configure Clients in Kiosk Mode 439
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Contents
Index 449
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VMware Horizon View Administration
VMware Horizon View Administration describes how to configure and administer VMware Horizon View™,
including how to configure View Connection Server, create administrators, provision and deploy View
desktops, set up user authentication, configure policies, and manage VMware ThinApp™ applications in View
Administrator. This information also describes how to maintain and troubleshoot VMware Horizon View
components.
Intended Audience
This information is intended for anyone who wants to configure and administer VMware Horizon View. The
information is written for experienced Windows or Linux system administrators who are familiar with virtual
machine technology and datacenter operations.
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