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About User Satisfaction in Mobile Applications: Ajayi Oluwande Olubusola Ooa436@bham - Ac.uk
This document discusses user satisfaction in mobile applications. It begins by introducing mobile applications and their importance as they allow functionality and access to information anywhere. It then discusses usability as an important quality metric for software, focusing on satisfaction as the key attribute of usability. Several theories of satisfaction from psychology and consumer behavior are explored to understand what leads to satisfaction or dissatisfaction with mobile apps. Factors that determine user satisfaction are examined, as well as how to ensure maximum satisfaction and the consequences of satisfaction in mobile applications.
Detailed Information
| Author: | ['Maria Saleem'] |
|---|---|
| Publication Year: | 2020 |
| Pages: | 10 |
| Language: | English |
| Format: | |
| Price: | FREE |
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