User Manual ARK-3440

88 Pages·2010·2.77 MB·English

User Manual
ARK-3440
Compact Embedded IPC
Copyright
The documentation and the software included with this product are copyright ' 2010
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intelfi and Pentiumfi are trademarks of Intel Corporation.
Microsoft Windowsfi is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. 2006344000 Edition 1
Printed in China July 2010
ARK-3440 User Manual ii
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech(cid:146)s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
iii ARK-3440 User Manual
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech’s customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
(cid:150) Product name and serial number
(cid:150) Description of your peripheral attachments
(cid:150) Description of your software (operating system, version, application software,
etc.)
(cid:150) A complete description of the problem
(cid:150) The exact wording of any error messages
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer’s
instructions.
Note! Notes provide optional additional information.
ARK-3440 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
! The power cord or plug is damaged.
! Liquid has penetrated into the equipment.
! The equipment has been exposed to moisture.
! The equipment does not work well, or you cannot get it to work according to
the user’s manual.
! The equipment has been dropped and damaged.
! The equipment has obvious signs of breakage.
14. Do not leave this equipment in an environment where the storage temperature
may go below -40(cid:176) C (-40(cid:176) F) or above 85(cid:176) C (185(cid:176) F). This could damage the
equipment. The equipment should be in a controlled environment.
15. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer, discard
used batteries according to the manufacturer(cid:146)s instructions.
16. The sound pressure level at the operator’s position according to IEC 704-1:1982
is no more than 70 dB (A).
17. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
18. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements contained
herein.
v ARK-3440 User Manual
Wichtige Sicherheishinweise
1. Bitte lesen sie Sich diese Hinweise sorgf(cid:228)ltig durch.
2. Heben Sie diese Anleitung f(cid:252)r den sp(cid:228)teren Gebrauch auf.
3. Vor jedem Reinigen ist das Ger(cid:228)t vom Stromnetz zu trennen. Verwenden Sie
Keine Fl(cid:252)ssig-oder Aerosolreiniger. Am besten dient ein angefeuchtetes Tuch
zur Reinigung.
4. Die NetzanschluBsteckdose soll nahe dem Ger(cid:228)t angebracht und leicht
zug(cid:228)nglich sein.
5. Das Ger(cid:228)t ist vor Feuchtigkeit zu sch(cid:252)tzen.
6. Bei der Aufstellung des Ger(cid:228)tes ist auf sicheren Stand zu achten. Ein Kippen
oder Fallen k(cid:246)nnte Verletzungen hervorrufen.
7. Die Bel(cid:252)ftungs(cid:246)ffnungen dienen zur Luftzirkulation die das Ger(cid:228)t vor (cid:252)berhit-
zung sch(cid:252)tzt. Sorgen Sie daf(cid:252)r, daB diese (cid:214)ffnungen nicht abgedeckt werden.
8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBwerte.
9. Verlegen Sie die NetzanschluBleitung so, daB niemand dar(cid:252)ber fallen kann. Es
sollte auch nichts auf der Leitung abgestellt werden.
10. Alle Hinweise und Warnungen die sich am Ger(cid:228)ten befinden sind zu beachten.
11. Wird das Ger(cid:228)t (cid:252)ber einen l(cid:228)ngeren Zeitraum nicht benutzt, sollten Sie es vom
Stromnetz trennen. Somit wird im Falle einer (cid:220)berspannung eine Besch(cid:228)digung
vermieden.
12. Durch die L(cid:252)ftungs(cid:246)ffnungen d(cid:252)rfen niemals Gegenst(cid:228)nde oder Fl(cid:252)ssigkeiten in
das Ger(cid:228)t gelangen. Dies k(cid:246)nnte einen Brand bzw. elektrischen Schlag aus-
l(cid:246)sen.
13. (cid:214)ffnen Sie niemals das Ger(cid:228)t. Das Ger(cid:228)t darf aus Gr(cid:252)nden der elektrischen
Sicherheit nur von authorisiertem Servicepersonal ge(cid:246)ffnet werden.
Wenn folgende Situationen auftreten ist das Ger(cid:228)t vom Stromnetz zu trennen
und von einer qualifizierten Servicestelle zu (cid:252)berpr(cid:252)fen:
! Netzkabel oder Netzstecker sind besch(cid:228)digt.
! Fl(cid:252)ssigkeit ist in das Ger(cid:228)t eingedrungen.
! Das Ger(cid:228)t war Feuchtigkeit ausgesetzt.
! Wenn das Ger(cid:228)t nicht der Bedienungsanleitung entsprechend funktioniert
oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen.
! Das Ger(cid:228)t ist gefallen und/oder das Geh(cid:228)use ist besch(cid:228)digt.
! Wenn das Ger(cid:228)t deutliche Anzeichen eines Defektes aufweist.
14. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der Batterie.Ersatz
nur durch densellben order einem vom Hersteller empfohlene-mahnlichen Typ.
Entsorgung gebrauchter Batterien navh Angaben des Herstellers.
15. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf nicht fach-
m(cid:228)nnische Weise gewechselt wird. Verfangen Sie die Batterie nur gleicher oder
entsprechender Type, wie vom Hersteller empfohlen. Entsorgen Sie Batterien
nach Anweisung des Herstellers.
16. Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 betr(cid:228)gt
70dB(A) oder weiger.
17. Montageort: Das Ger(cid:228)t sollte nur in einem Bereich mit eingeschr(cid:228)nktem Zugang
montiert werden.
18. Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend der
IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung f(cid:252)r die Richtigkeit
der in diesem Zusammenhang get(cid:228)tigten Aussagen ab.
ARK-3440 User Manual vi
Packing List
Before installation, please ensure the following items have been shipped:
! 1 x ARK-3440 Unit
! 1 x Rubber foot kit
! 2 x Desk/Wall mount plate
! 1 x 4-pin Phoenix DC power connector
! 1 x Utility CD
! 1 x Registration and 2 years Warranty card
Ordering information
Model Number Description
ARK-3440F-U5A1E Core i7-610E SV 2.53GHz
ARK-3440F-U4A1E Core i5-520E 2.4GHz
Optional accessories
Part Number Description
AC-to-DC Adapter, DC19 V/7.89A 150W, with Phoenix Power Plug,
1757002161
0 ~ 40(cid:176) C for Home and Office Use
1702002600 Power cable 3-pin 180 cm, USA type
1702002605 Power Cable 2-pin 180 cm, Europe Type
1702031801 Power Cable 2-pin 180 cm, UK Type
1700004713 Cable DVI-I to DVI and CRT
1700009398 LVDS cable for ARK-3440
1700009396 LVDS power cable for ARK-3440
1700009407 Digital IO cable for ARK-3440 (Internal)
1700009405 LPT cable for ARK-3440
vii ARK-3440 User Manual
ARK-3440 User Manual viii
Contents

Chapter 1 General Introduction ...........................1
1.1 Introduction...............................................................................................2
1.2 Product Feature........................................................................................2
1.2.1 General.........................................................................................2
1.2.2 Display..........................................................................................2
1.2.3 Power Consumption......................................................................2
1.3 Hardware Specification.............................................................................3
1.4 Mechanical Specification...........................................................................4
1.4.1 Dimensions...................................................................................4
Figure 1.1 ARK-3440 Mechanical Dimension Drawing................4
1.4.2 Weight...........................................................................................4
1.5 Power requirement....................................................................................4
1.5.1 System power...............................................................................4
1.5.2 RTC battery...................................................................................4
1.6 Environmental Specifications....................................................................5
1.6.1 Operation temperature..................................................................5
1.6.2 Relative Humidity..........................................................................5
1.6.3 Storage temperature.....................................................................5
1.6.4 Vibration loading during operation................................................5
1.6.5 Shock during operation.................................................................5
1.6.6 Safety............................................................................................5
1.6.7 EMC..............................................................................................5
Chapter 2 Hardware installation ..........................7
2.1 ARK-3440 I/O Indication...........................................................................8
Figure 2.1 ARK-3440 Front View.................................................8
Figure 2.2 ARK-3440 Rear View.................................................8
2.2 ARK-3440 Front Side External I/O Connectors.........................................9
2.2.1 Power ON/OFF Button..................................................................9
Figure 2.3 Power ON/OFF Button...............................................9
2.2.2 Reset Button.................................................................................9
Figure 2.4 Reset Button...............................................................9
2.2.3 LED Indicators..............................................................................9
Figure 2.5 LED Indicators............................................................9
2.2.4 Audio Connector...........................................................................9
Figure 2.6 Audio jack connectors................................................9
2.2.5 COM Connector..........................................................................10
Figure 2.7 COM port connector.................................................10
Table 2.1: COM standard serial port pin assignments..............10
2.2.6 eSATA Connector.......................................................................10
Figure 2.8 eSATA connector.....................................................10
2.2.7 USB Connector...........................................................................11
Figure 2.9 USB connector.........................................................11
Table 2.2: USB Connector.........................................................11
2.2.8 Compact Flash Card...................................................................11
2.3 ARK-3440 rear side external I/O connectors..........................................11
2.3.1 Power Input Connector...............................................................11
Figure 2.10Power Input Connector.............................................11
Table 2.3: Power connector pin assignments............................11
2.3.2 Digital Visual Interface Connector (DVI-I)...................................12
Figure 2.11DVI-I connector.........................................................12
Table 2.4: DVI-I Connector pin assignments.............................12
2.3.3 HDMI connector..........................................................................13
ix ARK-3440 User Manual
Figure 2.12HDMI receptacle connector......................................13
Table 2.5: HDMI receptacle connector pin assignments...........13
2.3.4 Ethernet Connector (LAN)..........................................................13
Figure 2.13Ethernet connector...................................................13
Table 2.6: RJ-45 Connector pin assignments...........................13
2.3.5 LVDS Connector (Optional)........................................................14
Figure 2.14LVDS Connector......................................................14
Table 2.7: LVDS Connector Pin Assignment............................14
2.3.6 LCD Backlight On/Off control Connector (Optional)...................14
Figure 2.15LCD Backlight connector..........................................14
Table 2.8: LCD Backlight Connector Pin Assignment...............15
2.3.7 LPT Connector (Optional)...........................................................15
Figure 2.16LPT Connector.........................................................15
Table 2.9: LPT Connector Pin Assignment...............................15
2.3.8 DIO Connector (Optional)...........................................................16
Figure 2.17DIO Connector.........................................................16
Table 2.10:DIO Connector Pin Assignment...............................16
2.4 Memory Installation.................................................................................17
Figure 2.18Memory Installation..................................................17
2.5 Compact Flash installation......................................................................18
Figure 2.19CF Card installation..................................................18
2.6 HDD installation......................................................................................18
2.6.1 Internal fixed HDD installation....................................................18
Figure 2.20Internal fixed HDD installation..................................18
2.6.2 Removable HDD installation.......................................................19
Figure 2.21Removable HDD installation....................................19
2.7 PCI card installation................................................................................19
Figure 2.22PCI Card Installation................................................19
2.8 Mini PCI installation................................................................................20
Figure 2.23Mini PCI Card Installation.........................................20
2.9 Antenna installation.................................................................................20
Figure 2.24Antenna installation..................................................20
2.10 Optional Cable Installation......................................................................21
Figure 2.25Optional Cable installation........................................21
Chapter 3 BIOS settings .................................... 23
3.1 BIOS Introduction....................................................................................24
3.2 Entering BIOS Setup...............................................................................24
3.2.1 Main Setup..................................................................................25
Figure 3.1 The Main BIOS setup screen...................................25
3.3 Advanced BIOS Feature Setup...............................................................26
Figure 3.2 The Advanced BIOS setup screen...........................26
3.4 Chipset BIOS Feature Setup..................................................................33
Figure 3.3 The Chipset BIOS setup screen...............................33
3.5 Boot BIOS Feature Setup.......................................................................37
Figure 3.4 The Chipset BIOS setup screen...............................37
3.6 Security BIOS Feature Setup..................................................................38
Figure 3.5 The Security BIOS setup screen..............................38
3.7 Save & Exit BIOS Feature Setup............................................................39
Figure 3.6 The Save & Exit BIOS setup screen........................39
Chapter 4 Software Installation......................... 41
4.1 Driver Installation....................................................................................42
4.1.1 Chipset driver installation............................................................42
4.1.2 Graphic driver installation...........................................................45
4.1.3 Audio driver installation...............................................................50
4.1.4 LAN driver installation.................................................................51
ARK-3440 User Manual x