Download Unleashing Excellence: The Complete Guide to Ultimate Customer Service PDF Free - Full Version
Download Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Dennis Snow, Teri Yanovitch in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Unleashing Excellence: The Complete Guide to Ultimate Customer Service
Economic challenges have led companies to slash budgets that affect the customer experience. Many of these companies have forgotten that it is the service experience that keeps customers for the long term. Teri Yanovitch and Dennis Snow have teamed up to provide insight that benefits companies of all sizes. The 9 leadership actions guide you through the easy-to-implement process of delivering an experience that makes customers want to stay with you for the longterm. It's easy to forget that customer retention isn't a cost to the business, but rather a critical investment area to improve profitability. ~Lee B. Salz author of "Stop Speaking for Free! The Ultimate Guide to Making Money With Webinars"
Detailed Information
| Author: | Dennis Snow, Teri Yanovitch |
|---|---|
| Publication Year: | 2009 |
| ISBN: | 9780470503805 |
| Pages: | 259 |
| Language: | English |
| File Size: | 1.515 |
| Format: | |
| Price: | FREE |
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