Transforming Society and Organizations through Gamification

386 Pages·2021·7.892 MB·English

by  Agnessa Spanellis, J. Tuomas Harviainen

Edited by
Agnessa Spanellis · J. Tuomas Harviainen
Transforming Society
and Organizations
through
Gamification
From the Sustainable
Development Goals to
Inclusive Workplaces
Transforming Society and Organizations
through Gamification
Agnessa Spanellis • J. Tuomas Harviainen
Editors
Transforming Society
and Organizations
through Gamification
From the Sustainable Development Goals
to Inclusive Workplaces
Editors
Agnessa Spanellis J. Tuomas Harviainen
Business and Management Information Technology and
Heriot-Watt University Communication Sciences
Edinburgh, UK Tampere University
Tampere, Finland
ISBN 978-3-030-68206-4 ISBN 978-3-030-68207-1 (eBook)
https://doi.org/10.1007/978-3-030-68207-1
© The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer
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C
ontents
Part I I ntroduction 1
An Introduction to Societal Transformation Through
Gamification 3
Agnessa Spanellis and J. Tuomas Harviainen
Seven Points to Reappropriate Gamification 11
Mattia Thibault and Juho Hamari
Part II Economic Lens 29
The Competitive Disadvantaged: How Competitions Can
Contribute to Poverty Elimination in Paraguay 31
Katharina Hammler
Do You Have a Moment to Increase World Awesome? Game-
Based Engagement with Social Change 49
Lobna Hassan and Elyssebeth Leigh
Serious Gaming and Development Aid: A Case Study from
Egypt 67
Mina Ghaly
v
vi CONTENTS
The EN-Survival Game: An Environmental Game for
Residential Accommodation 87
Panagiotis Petridis, Atif Hussain, Georgina Wernham, Ian Dunwell,
Ashish Shukla, Shuli Liu, Rosie Day, Obiajulu Iweka, Mark
R. Gaterell, Victoria L. Brown, Nicholas Adams, Dan Van Der
Horst, and Petros Lameras
Open Strategizing and Gamified Organizing: A Bulletin
Board View 107
Mikko Vesa and Mikaela Krohn
Part III Environmental Lens 127
Gamified Emissions Through the Wisdom of Crowds 129
Ronald Dyer
Gamification and Virtual Reality for Communicating
Ecoliteracy and Climate Science: Carbon Transport in the
Essequibo River at Iwokrama Guyana 151
David Cole, Ryan Pereira, and James Spray
Gamification Service Framework and Transformative Services:
Applications for Environmental, Social and Organizational
Changes 181
Sol Klapztein and Carla Cipolla
Part IV Social Lens 203
Gamified Active Learning and Its Potential for Social Change 205
Sebastian Marin, Vivien Lee, and Richard N. Landers
How Socially Sustainable Is Social Media Gamification? A
Look into Snapchat, Facebook, Twitter and Instagram 225
Dayana Hristova and Andreas Lieberoth
CONTENTS vii
Social Playfulness—Memorable Family Co-play Experiences
with Pokémon GO 247
Elina Koskinen and Mikko Meriläinen
Echoes of the Past: A Gamified Initiative for Audience
Development of Cultural Heritage 271
Vincenzo Idone Cassone and Fabio Viola
Serious Games for Peace Process Support in Yemen: Managing
a Multicultural Team in a Fragile Context 289
Philipp Busch
Gamification Design for Behavior Change of Indigenous
Communities in Choco, Colombia, During COVID-19
Pandemic 309
Ganna Borzenkova, Polina Golovátina-Mora, Paula Andrea Zapata
Ramirez, and Jose Mauricio Hernandez Sarmiento
Disaster Prevention and Awareness 335
Toshiko Kikkawa
Disaster Risk Reduction Towards Community Resilience:
Empirical Model of Decision-Making Process Through Stop
Disaster Game 351
Tri Mulyani Sunarharum, Hilya Mudrika Arini, and Indah
Sepwina Putri
Index 371
L f
ist of igures
The EN-Survival Game: An Environmental Game for
Residential Accommodation
Fig. 1 Gameplay environment. Health (top left) is influenced by
temperature, humidity and CO levels. Multi-layered objectives
2
(top-right) relate to both the environmental control and
puzzle-solving. Objects can be tapped on to initiate interaction 93
Fig. 2 Player health. The ideal comfort levels for temperature,
humidity and CO are derived from the literature and learning
2
objectives. Eating and drinking (left) replenishes health, but
requires the player to expend energy to cook frozen food or
purify water 93
Fig. 3 Example mini-game puzzle. In this game, the user can rearrange
the furniture in the shelter. Actions such as unblocking the
radiator and separating heat sources from the refrigerator have
benefits to energy consumption 94
Fig. 4 Progress players made in the game (information captured via
survey) 96
Open Strategizing and Gamified Organizing: A Bulletin
Board View
Fig. 1 Strategizing under different forms of collective commitment 116
Fig. 2 The bulletin board view of organizations 120
ix
x LIST OF FIGURES
Gamified Emissions Through the Wisdom of Crowds
Fig. 1 Views on climate change as a serious crisis among adults
worldwide by country 2020 132
Fig. 2 Percentage of threatened species by G7 countries as of 2015
(OECD 2020) 136
Fig. 3 Percentage of vegetation lost by G7 countries since 1992
(OECD 2020) 137
Fig. 4 Conceptual framework of gamified crowdsourcing system
(Morschheuser et al., 2017) 145
Fig. 5 Revised conceptual framework (Dyer 2020) 146
Gamification and Virtual Reality for Communicating
Ecoliteracy and Climate Science: Carbon Transport in the
Essequibo River at Iwokrama Guyana
Fig. 1 Simplified diagram of the global carbon cycle, showing major
reservoirs and fluxes. Dashed box highlights the components
of the cycle that directly relate to rainforests and tropical rivers 154
Fig. 2 The Iwokrama rainforest, with the Essequibo River in the
middle ground 157
Fig. 3 The game environment structure 161
Fig. 4 The game narrative arranged in relation to the Kolbe learning
cycle 164
Fig. 5 An en-ROADS climate workshop 165
Fig. 6 Sample site story board 166
Fig. 7 Sample site location modelled (Left) and 360° video (right) 167
Fig. 8 Field filtration story board 168
Fig. 9 Base camp location modelled (left) and 360° video (right) 169
Fig. 10 Field laboratory analysis story board 170
Fig. 11 Field lab modelled 171
Fig. 12 Main analysis story board 172
Fig. 13 Lyell lab model (Edinburgh) and analysis equipment (right) 173
Fig. 14 The en-ROADS climate summit game (with permission from
Climate Interactive) 173
Fig. 15 The ConnectUs platform running an embedded WebGL game 176
Echoes of the Past: A Gamified Initiative for Audience
Development of Cultural Heritage
Fig. 1 The gamified Canvas for Cultural Innovation, page 2
(gamification tools) 275
Fig. 2 The general structure of the game, and the Museum Hub 278
LIST OF FIGURES xi
Fig. 3 Tutorial, first scene 279
Fig. 4 Detail of the time-shift mechanics 280
Fig. 5 Audience by nationality in 2019, per platform 283
Gamification Design for Behavior Change of
Indigenous Communities in Choco, Colombia, During
COVID-19 Pandemic
Fig. 1 Initial ideation 320
Fig. 2 An indigenous settlement as a thematic environment of the
poster 1 321
Fig. 3 Illustrated recommendations from the poster for the internal
community use (translated) 323
Fig. 4 The inside-community poster for Embera 324
Fig. 5 The travel poster for Embera 325
Fig. 6 Avatar (gamification element) 326
Fig. 7 The inside-community poster for Kuna Tule 327
Fig. 8 The reaction of indigenous communities to the poster 328
Disaster Prevention and Awareness
Fig. 1 Maps used in DIG 338
Fig. 2 Players are identifying risks in the communities 339
Fig. 3 Facilitators of Crossroad meetings held annually 342
Fig. 4 Facilitators of Crossroad are exchanging their experiences 343
Fig. 5 An example of “Sugoroku” 345
Fig. 6 The Tokyo Game Market 347
Disaster Risk Reduction Towards Community Resilience:
Empirical Model of Decision-Making Process Through Stop
Disaster Game
Fig. 1 Respondents’ profile based on gender 357
Fig. 2 Respondents’ profile based on age 358
Fig. 3 Respondents’ profile based on work status 358
Fig. 4 Respondents’ profile based on residential area 358
Fig. 5 Respondents’ profile based on mobile game user status 359
Fig. 6 Conceptual model of the decision-making process during a
disaster, regarding the intention to use the Stop Disasters Game 359
Fig. 7 Initial model in PLS-SEM 360
Fig. 8 Empirical model of the decision-making process during
disasters, regarding the intention to use the Stop Disasters Game 364