Total Program View

27 Pages·2015·1.83 MB·English

by  Partner Experience Transformation

Total Program View
Metrics Dashboard Training
Partner Experience Transformation
Contents
• Introduction and Enhancements
• Accessing Total Program View
• Accessing Dashboards
• Metrics Dashboard
• Available Resources
• Support and Next Steps
Introduction
Total Program View (TPV) consolidates data from multiple sources for
a single view of Partner programs. TPV will be the primary source for
Partners and Cisco to obtain status of ongoing program performance in
terms of bookings metrics and payments.
Benefits of the Metrics Dashboard
• Reconcile CSPP Metrics
• Consistent data across metrics
Metrics • Attach rate, renewal rate, service
and rebates for past and
request and return mail
Dashboard current quarters
authorization ratios
Total Program View Access
Total Program View Access
1 Click the Global Navigation
Bar icon, then select
Programs and Payments
From On-boarding & Administration
select Programs and Payments from
the Global Navigation Bar
http://www.cisco.com/go/tpv
3
Select a
dashboard from
the menu
2
Login with your Help and Training
Cisco credentials can be found here
Welcome to Total Program View
Total Program View Dashboard Access
How do I access Total Program View in non-current versions of Internet Explorer?
Change browser security settings to view Total Program View in non-current versions of internet explorer.
 Internet options -> Security -> Internet -> Custom Level -> Miscellaneous -> Allow Data Sources
Across Domain
 Internet Options -> Security -> Trusted Sites -> Custom Level -> Miscellaneous -> Allow Data Sources
Across Domain
 Go to Settings ->Internet Options -> Click on Trusted Sites and add https://cebi.cisco.com/
 Go to settings ->Internet Options -> Click on Privacy -> Click on Advanced -> Check the box for
“Override Automatic Cookie Handling” with “First Party Cookies” as ACCEPT and “Third Party
Cookies” as ACCEPT checked and “Always Allow Session Cookies" checked.
Total Program View
Dashboard Access
Total Program View Dashboard Access
How do I access the Metrics Dashboard?
1
1 From any screen select the < symbol to
view the navigation menu
2 Select Metrics to be automatically
redirected to your Metrics Dashboard
3 Help and Training materials are
available for each dashboard
2
3
Metrics Dashboard
How can I view metric information from a specific time?
How can I view all of my metrics at a high level?
How can I find out about my delivery metrics?
How can I get additional reporting information?