The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It

202 Pages·2004·8.98 MB·English

by  Christina Maslach

TheT rutAhb out
Burnout
HowO rganizations Cause
PersonSatlr easnsd
Whatt oD oA boutI t
ChrisMtaisnlaa ch
MichPa.Le eli ter
_
_IJOSSEY-BASS
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• A WilCeoym pany
.josseybass.com
www

TheT ruth AbBouurtn out

TheT rutAhb out
Burnout
HowO rganizations Cause
PersonSatlr easnsd
Whatt oD oA boutI t
ChrisMtaisnlaa ch
MichPa.Le eli ter
_
_IJOSSEY-BASS
_
• A WilCeoym pany
.josseybass.com
www
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Contents
Preface
IX
1.T hCeu rrCernsit s i 1
2.H owY oEux perBiuenrnocuet 23
3.W haCta uBseusrnu ot? 38
4.W hyD o yAtnhg iAonubBtu rln?to l 61
5.C riIsnirtsve enttoSi tooBnpu ornut 79
6.P renvtgei n anBdui dlnig 102
7.P romoHtumianVnga u les 128
AfterMwoovrgidT n:ow araBd e tFtuetru re 148
AppeinxAd:s siegnst shWeo rEkn voinrment 155
Endnso te 171
FoFrru thReerai gdn 173
AbotuhtAe ut hors 177
Idnex 197
thvee srpycae iple oiponlu elrf i, e
whkoe eopuer n geamgehngith
anbdum oulto w
Phil, TZanayraa , and
FraNnci,o laanS,dsa ha