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About The Service Level Agreement SLA Guide - SLA book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write your SLA
A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.
Detailed Information
| Author: | Gerard Blokdijk, Ivanka Menken |
|---|---|
| Publication Year: | 2008 |
| ISBN: | 9781921523625 |
| Pages: | 205 |
| Language: | English |
| File Size: | 2.447 |
| Format: | |
| Price: | FREE |
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