Table Of Content“At the end of the day, leading transformational change is all about driving
and sustaining great business results with and through other people. Te Secret
Sauce for Leading Transformational Change ofers multiple perspectives on how
to make it happen in highly pragmatic ways.”
Chris Kastner, President and CEO, Huntington Ingalls Industries
“Leaders and organizations must master transformational change to remain
relevant and viable. Te Secret Sauce is a powerful resource for practical insights
into the what, why, and how.”
Professor Edward E. Lawler III, Director, USC Marshall School of
Business Center for Efective Organizations
“Now more than ever, businesspeople are looking for durable and practical
methods to lead through transformational change, and Te Secret Sauce p rovides
both. It provides the ‘what’ and ‘so what’ for transformational change in a
manner that is both thought-provoking and immediately applicable.”
Peter Mulford, Executive Vice President and Chief Innovation
Ofcer, BTS Inc.
“Te demand for transformational change has never been greater, and the
practical guidance ofered in Te Secret Sauce for Leading Transformational
Change is top fight. Highly recommended for CEOs, board members, and
senior leaders as we address this demand.”
Jane Edison Stevenson, Vice-Chair, Board and CEO
Services, Korn Ferry
“Ian’s lifetime of experiences has generated a marvelous compendium of
ideas with impact. Transformation happens when thoughtful colleagues share
insights on truth, talent, timing, and tools.”
Dave Ulrich, Rensis Likert Professor Ross School of Business, University
of Michigan; Partner, Te RBL Group
The Secret Sauce for Leading
Transformational Change
Written by a collaborative, diverse, and inclusive community of contributors
and business experts, this book is about leading transformational change on an
individual, team, organizational, and societal level.
Most large-scale transformational change happens because of unanticipated,
unaddressed, unplanned disruptions which raise questions about what it takes
to lead, survive, and even thrive in periods of transformational change. Tis
book answers these critical questions:
1. What do leaders who drive and sustain successful transformational change
actually do?
2. Why do we so often fail to lead and sustain transformational change?
3. All transformation is change, but is all change transformational?
Tis frst-of-its-kind book ofers a variety of lenses and perspectives, in the
form of interviews, essays, and survey responses, with insights from business
leaders, HR leaders, coaches, consultants, academics, thought leaders, and other
transformational change experts.
Te compilation of practical tools provides readers with a deep and diverse
analysis of top-notch thinking and practices for leading transformational change.
Tis work is fundamental to aspiring leaders, professionals, and academics who
wish to learn the secret sauce for leading transformational change.
Ian Ziskin, President, EXec EXcel Group LLC, has 40 years of experience as
a business leader, board advisor and member, coach, consultant, entrepreneur,
teacher, speaker, and author. He is the Co-Founder and Partner of Business
inSITE Group (BiG), Co-Founder of the Consortium for Change (C4C),
and Co-Founder of the CHREATE Project. His global leadership experience
includes Chief Human Resources Ofcer and/or other senior leadership
roles with three Fortune 100 companies – Northrop Grumman, Qwest
Communications, and TRW. He has a Master of Industrial and Labor
Relations degree from Cornell University and is a magna cum laude graduate
of Binghamton University with a Bachelor of Science degree in Management.
Ian has written dozens of articles, blogs, and book chapters on the future of
work, HR, leadership, coaching, and HR’s role with the board of directors.
The Secret Sauce for
Leading Transformational
Change
Ian Ziskin
and
The Consortium for Change (C4C)
Foreword By
Dr. Ronald D. Sugar
Chairman Emeritus, Northrop
Grumman Corporation
Board Director, Amgen, Apple,
Chevron, and Uber
Cover image: George Bloomfield
First published 2022
by Routledge
605 Third Avenue, New York, NY 10158
and by Routledge
4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN
Routledge is an imprint of the Taylor & Francis Group, an
informa business
© 2022 Ian Ziskin
The right of Ian Ziskin to be identified as author of this work
has been asserted in accordance with sections 77 and 78 of
the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted
or reproduced or utilized in any form or by any electronic,
mechanical, or other means, now known or hereafter
invented, including photocopying and recording, or in any
information storage or retrieval system, without permission
in writing from the publishers.
Trademark notice: Product or corporate names may be
trademarks or registered trademarks, and are used only for
identification and explanation without intent to infringe.
Library of Congress Cataloging-in-Publication Data
A catalog record for this book has been requested
ISBN: 978-1-032-12985-3 (hbk)
ISBN: 978-1-032-12988-4 (pbk)
ISBN: 978-1-003-22713-7 (ebk)
DOI: 10.4324/9781003227137
Typeset in Adobe Caslon Pro
by Apex CoVantage, LLC
For my granddaughter, Zoe, and for her little sister
who will be born right about the time this book
is published, because they represent why leading
transformational change matters.
Contents
Foreword – Truth, Talent, and Timing xiii
BY DR. RONALD D. SUGAR
PART I
Context 1
Introduction – Te Spirit of Abundance 3
1 From What to What? 6
2 Te Beauty of “And” 11
PART II
Insights 15
Expert Perspectives (Essays) – Collective Wisdom 17
3 Individuals 19
Engaging All Tree Parts of the Mind to Achieve
Transformational Change Buy-in (and Success) 19
BY DR. BETH BANKS COHN
Te Role of the Learning Leader in Transforming
Organizations 23
BY KELLY BEAN
Leading Transformational Change During Vulnerability
Moments: An Opportunity to Shine 28
BY REBECCA FEDER