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About The Quality Business: Quality Issues and Smaller Firms (Routledge Studies in Small Business, V. 3)
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management* interviews with a selected sample of over 150 owner-managers* detailed case studies of small firms* analysis of self-generated quality strategies* the variety of formal methods of quality control.
Detailed Information
| Author: | Julian North |
|---|---|
| Publication Year: | 1998 |
| ISBN: | 9780203065518 |
| Pages: | 247 |
| Language: | English |
| File Size: | 0.865 |
| Format: | |
| Price: | FREE |
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