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The Organizational Measurement Manual PDF

190 Pages·2000·1.2 MB·English
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by David Wealleans| 2000| 190 pages| 1.2| English

About The Organizational Measurement Manual

The Organizational Measurement Manual is a step-by-step guide to creating performance measurements at the working level. It addresses the procedures for identifying, designing, monitoring and using measurements and how these might relate to other objectives and initiatives within an organization. In so doing it explores the use of general performance measurement as a management tool for the key areas of control, customer satisfaction and business improvement. The book is clearly differentiated from many other publications on the subject of measurement by the firm distinction made between general, strategic measurement that represents an umbrella approach to the quantification of performance and the monitoring of process-level attributes that directly relate to the performance of an individual work team. The benefits of, and best practice approach to, the use of process-level measurements are clearly explained.

Detailed Information

Author:David Wealleans
Publication Year:2000
ISBN:9780566083495
Pages:190
Language:English
File Size:1.2
Format:PDF
Price:FREE
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