The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization

255 Pages·2014·1.87 MB·English

by  Jacob Morgan

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Praise for The Future of Work
“There is zero obfuscation in The Future of Work. Jacob maps out
precisely how organizations must adapt going forward, while inspiring
employeesandmanagerstodotheirbest.”
—DonTapscott,bestsellingauthorof15books,
mostrecentlyMacrowikinomics
“Jacob’s book is invaluable for organizations striving to provide effec-
tive environments for tomorrow’s workforce. People are much more
self-directed and self-motivated at work, and technology continues to
enable our ability to interact, connect, and communicate. As a result,
successful companies will understand the growing role for managers to
becomeleadersandwilllearnhowtoleveragethe‘freelancereconomy,’
where skilled individuals come together to complete projects and then
move on to the next. Companies that understand how to create an
environment where teams dynamically assemble, both internally and
externally, will not only attract superior talent, but will also be in an
excellentpositiontoinnovate.”
—StephenHoover,CEOofPARC
“Jacob’sbookshowswhyandhowthefutureofworkcompelsacommit-
menttocreateanewtypeoforganization.”
—PeterGuber,CEOMandalayEntertainmentGroup,
NewYorkTimesbestsellingauthorofTelltoWin,
owneroftheGoldenStateWarriors,and
co-owneroftheLADodgers
“The world of work is changing and many organizations are struggling
toadapt.InTheFutureofWork,Jacobhasoutlinedwhatorganizations
candotoremainrelevantandcompetitive.”
—TonyHsieh,NewYorkTimesbestsellingauthorof
DeliveringHappinessandCEOofZappos.com,Inc.
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“Jacob builds a powerful case for why we must rethink everything we
know about work. The Future of Work includes examples, frameworks,
and a set of guiding principles that any organization should follow not
justtosurvive,buttothrive.”
—MichaelTodman,President,WhirlpoolInternational
“Thethingaboutchangeisthateveryonebelievesit’ssomethingthatthe
otherpersonneedstodo.Yet,tochangeanything,itmustbeginwithus.
Thefutureofworkwilleitherhappentousorbecauseofus.Jacobpaves
thewayforeachofustochangehowweworkwitheachstepwetake.”
—BrianSolis,digitalanalyst,anthropologist,futurist,
authorofWhat’stheFutureofBusiness?
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THE FUTURE
OF WORK
A N T , B B L C
TTRACT EW ALENT UILD ETTER EADERS, AND REATE
C O
A OMPETITIVE RGANIZATION
JACOB MORGAN
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Coverdesign:Wiley
Copyright 2014byJacobMorgan.Allrightsreserved.
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ToAlex,Jenny, Irena,andMika.
Thousands ofmilesaway
but alwaysinmythoughts.
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Contents
Acknowledgments ix
Introduction: Rethinking Chess and Work xi
1 The Five Trends Shaping the World of Work 1
2 The Cog: Today’s Employee 21
3 Seven Principles of the Future Employee 31
4 The Freelancer Economy 69
5 The Zookeeper: Today’s Manager 77
6 Ten Principles of the Future Manager 91
7 The Managerless Company 119
8 The Organization of Today 137
9 Fourteen Principles of the Future Organization 145
10 Technology as the Central Nervous System 193
11 The Six-Step Process for Adapting to the Future
of Work: How to Become the Future Organization
(and Stay That Way!) 203
12 Rethinking Work 213
Notes 217
The FOW Community (dedicated to the future of work
and collaboration) 223
Index 225
vii
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