The Change Leader's Roadmap: How to Navigate Your Organization's Transformation (J-B US non-Franchise Leadership)

569 Pages·2001·3.5 MB·English

by  Linda Ackerman Anderson

Cover

The Change Leader's Roadmap : How to
Navigate Your Organization's
title:
Transformation Practicing Organization
Development Series
Ackerman-Anderson, Linda S.; Anderson,
author:
Dean
publisher: John Wiley & Sons, Inc. (US)
isbn10 | asin: 0787956406
print isbn13: 9780787956400
ebook isbn13: 9780787959234
language: English
subject Leadership, Organizational change.
publication date: 2001
lcc: HD57.7.A25 2001eb
ddc: 658.4/06
subject: Leadership, Organizational change.
Page i
MISSION STATEMENT
The books in this series are intended to be cutting-edge, state-of-the-art,
and innovative approaches to participative change in organizational
settings. They are written for, and written by, organization development
(OD) practitioners interested in new approaches to facilitating
participative change. They are geared to providing both theory and
advice on practical application.
SERIES EDITORS
William J. Rothwell
Roland Sullivan
Kristine Quade
EDITORIAL BOARD
David Bradford
W. Warner Burke
Edie Seashore
Robert Tannenbaum
Christopher Worley
Shaolin Zhang
Page iii
The Change
Leader's
Roadmap
Page iv
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Page v
The Change
Leader's
Roadmap
How to Navigate
Your Organization's
Transformation
Linda S. Ackerman Anderson
Dean Anderson
Foreword by Daryl R. Conner
Page vi
Copyright © 2001 by Linda Ackerman Anderson and Dean Anderson
ISBN: 0-7879-5640-6
Library of Congress Cataloging-in-Publication Data
Ackerman Anderson, Linda S., 1950-
The change leader's roadmap : how to navigate your
organization's transformation / Linda S. Ackerman
Anderson, Dean Anderson.
p. cm.—(The practicing organization development
series)
Includes bibliographical references and index.
ISBN 0-7879-5640-6
1. Leadership. 2. Organizational change. I.
Anderson, Dean, 1953-II. Title. III. Series.
HD57.7.D523 2001
658.4'06—dc21
00-011969
No part of this publication may be reproduced, stored in a retrieval
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appear on all reproductions:
The Change Leader's Roadmap by Linda Ackerman Anderson and Dean
Anderson
Copyright © 2001 by Jossey-Bass/Pfeiffer, San Francisco, CA.
This permission statement is limited to the reproduction of material for
educational/training events.
Systematic or large-scale reproduction or distribution (more than one hundred
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Acquiring Editor: Matthew Holt
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Director of Development: Kathleen Dolan Manufacturing Manager: Becky
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Interior and Cover Design: Bruce
Developmental Editor: Susan Rachmeler
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Editor: Rebecca Taff Illustrations: Richard Sheppard
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Page vii

Contents
List of Tables, Figures, and Exhibits xiii
Foreword to the Series xv
Introduction to the Series xvii
Statement of the Board xxi
Foreword xxvii
Dedication xxx
Preface xxxi
Acknowledgments xxxv
Introduction 1
Section One
Upstream Change
1. Phase I: Prepare to Lead the Change: Start Up, Staff, and Create the Case
25
for Change
Hearing the Wake-Up Call 26
Phase I: Prepare to Lead the Change 27
Page viii
Activity I.A: Start Up and Staff the Change Effort 28
Activity I.B: Create the Case for Change and Determine Your Initial
39
Desired Outcomes
Summary 50
Consulting Questions for Activity I.A 50
Consulting Questions for Activity I.B 52
2. Phase I: Prepare to Lead the Change: Assess the Organization's Readiness
55
and Build Capacity for Change
Activity I.C: Assess the Organization's Readiness and Capacity to Succeed
55
in the Change
Activity I.D: Build Leaders’ Capacity to Lead the Change 59
Summary 71
Consulting Questions for Activity I.C 71
Consulting Questions for Activity I.D 71
3. Phase I: Prepare to Lead the Change: Identify and Build the Infrastructure
75
and Conditions to Support the Change Effort
Activity I.E: Identify and Build the Infrastructure and Conditions to
76
Support the Change Effort
Summary 106
Consulting Questions for Activity I.E 106
4. Phase I: Prepare to Lead the Change: Build the Change Strategy 113
Activity I.F: Clarify the Overall Change Strategy 114
Summary 124
Consulting Questions for Activity I.F 124
5. Phase II: Create Organizational Vision, Commitment, and Capacity 129
Activity II.A: Build Organizational Understanding of the Case for Change
130
and the Change Strategy
Activity II.B: Create Shared Vision and Commitment 134
Activity II.C: Increase the Organization's Readiness and Capacity to
137
Succeed in the Change