The challenge: managing tradition, diversity, and change

124 Pages·2000·3.8 MB·English

by  Boston (Mass. Fire Dept. Review Commission

BOSTON
PUBLIC
LIBRARY
Digitized by the Internet Archive
in 2012 with funding from
Boston Public Library
http://www.archive.org/details/challengemanaginOObost

,
MAR
3 1 2000
The
Challenge:
Managing
Tradition, Diversity,
and Change
Findings and Recommendations
Boston Fire Department
Review Commission
January 2000
City ofBoston

The Challenge: Managing Tradition, Diversity, and Change
Table of Contents
1 INTRODUCTION _ 1:4
11 A Personaj.NotefromtheBostonFireDepartmentReviewCommission 14
12 MembersoftheBoston FireDepartmentReviewCommission... „ 1:5
1.3 BackgroundoftheCommission 1:6
1.4 HowtheCommissionGatheredInformation 1:6
1.5 Recommendations 17
16 Acknowledgements 1:7
2 CULTURE AND LEADERSHIP 2:9
2.1 Introduction 2:9
2.2 Environment 211
2.3 Communication 2:12
2.4 Confidence .... 2:13
2.5 Recommendations 2:14
3 DISCIPLINE 3:15
3.1 Introduction 3:15
3.2 ApplicationandEnforcement 3:15
3.3 Accountability 3:16
3.4 Training 3:17
;
3.5 Culture 3:17
3.6 Recommendations 3:17
4 SUPERVISIONAND TRAINING 4:18
4.1 Introduction 4:18
4.2 Supervision 4:18
4.2.1 The "ActingList"andActingOutofGrade 4:19
4.2.2 Schedule 4:19
4.3 Training 4:20
4.3.1 SeniorManagement Training 4:21
4.3.2 SupervisoryandStationLevel Training 4:21
4.4 Recommendations 4:22
5 DEPARTMENTADMINISTRATION 5:23
5.1 Introduction 5:23
5.2 CommissionerandChiefofDepartment 5:23
5.3 SeniorManagement 5:24
5.4 CommunityFirefighting 5:25
5.5 EquipmentandTraining 5:25
5.6 CapitalPlanning 5:26
5.7 FireStation InspectionandMaintenance 5:26
5.8 Technology 5:27
5.9 PhysicalFptnessandWellnessPrograms .... 5:28
5.10 EquipmentMaintenance 5:29
5.11 Recommendations 5:30
6 PERSONNELAND HUMAN RESOURCES 6:32
6.1 Introduction 6:32
6.2 DiscriminationandSexualHarassment 6:32
6 3 DepartmentComposition 6:34
6.3.1 FireAlarmandConstructionDivision 6:35
Paee 1:2

1 1
Final Report ofthe Boston Fire Department Review Commission
6.3.2 Recruitmentarid(kncierRepresentation ... 6:35
6 4 promotions
6.5 Education 6 37
6.6 InjuriesandDisability
6.6. SupervisionandAccountability. 6:37
6.6.2 ModifiedorLightDuty 6:38
6.6.3 DisabilityRetirement 6:38
6.6.4 AnnualPhysicalExaminations 6:38
6 7 Recommendations 638
—
DRUG TESTING 7:41
7
7 l Introduction 7:41
7.2 CurrentProcedures 7:41
7.3 SubstanceAbuseandDiscipline 7:41
7 4 Recommendation 742
8 RESOURCE ALLOCATION 8:43
8 Introduction 8:43
1
8.2 MarineUnit 8:43
8.3 ExistingFireBrigadeatLongIsland 8:44
8.4 Fire AlarmCallBoxes 8:44
8.5 Recommendations 8:45
9 IMPLEMENTATION AND PLANNING 9:46
9.1 introduction 9:46
9.2 ChiefofPlanningandTechnology 9:46
9.3 ChiefofAdministration 9:47
9.4 ChefofOperations 9:47
9.5 AccreditationandStrategicPlanning 9:48
9.6 recommendations 9:48
10 SUMMARYOFRECOMMENDATIONS 10:49
10.1 Introduction 1049
10.2 CultureandLeadership 10:49
10.3 Discipline 10:50
10.4 SupervisionandTraining 10:50
10.5 DepartmentAdministration 10:51
10.6 PersonnelandHumanResources 10:52
10.7 drugtesting 10:54
10.8 ResourceAllocation 10:54
10.9 ImplementationandPlanning 10:54
1 APPENDK AND BD3LIOGRAPHY 11:56
11.1 ARTICLESANDPapers 11:56
11.2 BOOKS 11:56
11.3 ReportsandStudies 11:56
11.4 Surveys 11:56
11.5 DepartmentStatistics 11:57
116 Notes 11:58
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