Table Of ContentThe Cambridge Handbook of the Changing Nature of Work
This handbook provides an overview of the research on the changing
natureofworkandworkersbymarshalinginterdisciplinaryresearchto
summarizetheempiricalevidence andprovidedocumentationofwhat
has actually changed. Connections are explored between the changing
natureofworkandmacro-leveltrendsintechnologicalchange,income
inequality, global labor markets, labor unions, organizational forms,
and skill polarization, among others. This edited volume also reviews
evidenceforchangesinworkers,includinggenerationalchange(orlack
thereof), that has accumulated acrossdomains. Based on documented
changes in work and worker behavior, the handbook derives implica-
tionsforarangeofmanagementfunctions,suchasselection,perform-
ance management, leadership, workplace ethics, and employee
wellbeing. This evaluation of the extent of changes and their impact
givesguidanceonwhatbestpracticesshouldbeputinplacetoharness
these developments to achieve success.
brianj.hoffmanisProfessorandChairoftheIndustrial-Organizational
PsychologyProgramattheUniversityofGeorgia,USA,andFellowof
theSocietyforIndustrial-OrganizationalPsychology.
mindy k. shoss isAssociateProfessorofPsychologyattheUniversity
ofCentralFlorida,USA,andHonoraryFellowofAustralianCatholic
University, Australia.
lauren a. wegman graduatedfromtheUniversityofGeorgia,USA,
where her research focus was the changing nature of work. She now
works in the people analytics field.
Published online by Cambridge University Press
Published online by Cambridge University Press
The Cambridge Handbook of the
Changing Nature of Work
Edited by
Brian J. Hoffman
UniversityofGeorgia
Mindy K. Shoss
UniversityofCentralFlorida
Lauren A. Wegman
UniversityofGeorgia
Published online by Cambridge University Press
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Informationonthistitle:www.cambridge.org/9781108417631
DOI:10.1017/9781108278034
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Names:Hoffman,BrianJ.,editor.|Shoss,MindyK.,1986–editor.|Wegman,LaurenA.,
1986–editor.
Title:TheCambridgehandbookofthechangingnatureofwork/EditedbyBrianJ.
Hoffman,UniversityofGeorgia,MindyK.Shoss,UniversityofCentralFlorida,
LaurenA.Wegman,UniversityofGeorgia.
Othertitles:Handbookofthechangingnatureofwork
Description:UnitedKingdom;NewYork,NY:CambridgeUniversityPress,2020.|
Series:Cambridgehandbooksinpsychology|Includesbibliographicalreferencesand
index.
Identifiers:LCCN2019038884(print)|LCCN2019038885(ebook)|ISBN9781108417631
(hardback)|ISBN9781108405539(paperback)|ISBN9781108278034(epub)
Subjects:LCSH:Work–Socialaspects.|Qualityofworklife.|Employees–Technological
innovationson.
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LCrecordavailableathttps://lccn.loc.gov/2019038884
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Contents
List ofFigures pageviii
List ofTables ix
List ofContributors x
Part I Introduction to the Changing Natureof Work
1 TheChangingNatureofWorkandWorkers:
AnIntroduction
brian j. hoffman, mindy k. shoss, and lauren a. wegman 3
2 InappropriateInferencesfromGenerationalResearch
david p. costanza, lisa m. finkelstein,
ruth a. imose, and daniel m. ravid 20
3 WhatHasChangedandWhatHasNot?
kevin r. murphy and warren tierney 42
Part II What HasChanged?
4 ChangesinTechnology
jerod white, tara behrend, and ian siderits 69
5 TheChangingNatureofWork:AGlobalPerspective
christopher clott 101
6 ChangesinOccupations,Jobs,andSkillPolarization
arthur sakamoto, changhwan kim, and christopher
r. tamborini 133
7 ChangesintheLegalLandscape
chester hanvey and kayo sady 154
8 TheRiseandDeclineofOrganizedLaborintheUnitedStates:
AmericanUnionsfromTrumantoTrump
raymond l. hogler 173
v
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vi Contents
9 ChangesinOrganizationalIncomeInequality:TheCausesand
Consequences
lixin jiang 192
10 WorkandEmploymentinFluidOrganizationalForms
jo¨rg sydow and markus helfen 214
11 ChangesinWorkerDemographics
shannon cheng, abby corrington, eden king, and
linnea ng 237
12 GenerationalChangesinPersonality,Values,andAbilities
jorge lumbreras and w. keith campbell 261
13 ChangesinWorkBehaviorPatterns
sara jansen perry, emily m. david, and lars u. johnson 274
Part III Implications for Talent Management and
Impacton Employees
14 ImplicationsoftheChangingNatureofWorkforSelection
brian d. lyons, alexander alonso, robert h. moorman,
and ashley miller 297
15 ImplicationsoftheChangingNatureofWorkforRecruitment
andRetention
wayne f. cascio 318
16 PerformanceManagementandtheChangingNatureofWork
deidra j. schleicher and heidi m. baumann 340
17 ImplicationsoftheChangingNatureofWorkforTraining
tiffany m. bisbey, allison traylor, and eduardo salas 364
18 LeaderBehaviorsandtheChangingNatureofWork
john w. michel and gary yukl 383
19 TheChangingNatureofTeams:Recommendationsfor
ManagingTwenty-First-CenturyTeamwork
justin m. jones, gouri mohan, hayley m. trainer, and
dorothy r. carter 406
20 ManagingEmployeesacrosstheWorkingLifespan
cort w. rudolph and hannes zacher 425
21 ImplicationsoftheChangingNatureofWorkforEmployee
AttitudesandWorkPerceptions
lauren a. wegman and brian j. hoffman 446
Published online by Cambridge University Press
Contents vii
22 ImplicationsoftheChangingNatureofWorkfortheInterface
betweenWorkandNonworkRoles
jeffrey h. greenhaus and gerard a. callalan 467
23 ImplicationsoftheChangingNatureofWorkforEmployee
HealthandSafety
robert r. sinclair, john morgan, and elyssa johnson 489
24 TheDarkSideofWorkplaceTechnology:Cyber-Related
CounterproductiveWorkBehavior,WorkplaceMistreatment,
andViolationofWorkplaceEthics
david j. howard and paul e. spector 509
25 ImplicationsoftheChangingNatureofWorkforthe
Employee–OrganizationRelationship
mindy k. shoss, robert eisenberger, juseob lee,
blaine a. lewis, dustin maneethai, xueqi wen, jia yu,
and jimmy zheng 532
26 TheFutureofWork
muriel clauson 555
27 SustainabilityasaDriverofOrganizationalChange
lori foster and telma viale 583
Index 619
Published online by Cambridge University Press
Figures
1.1 Conceptualmodelofthechangingnatureofwork page 11
3.1 ProportionofUSworkingpopulationemployedinagriculture 47
3.2 Proportionofnonfarmworkforcewhoareunionmembers 48
8.1 Unionmembershipdensitypercentage:1950–2010 178
11.1 Changinggenderdemographicsintheworkforce:1976–2016 238
11.2 Changingraceandethnicitydemographicsintheworkforce:
1976–2016 240
11.3 Changingagedemographicsintheworkforce:1976–2016 242
23.1 Linkingtheorganizationofworktooccupationalhealthoutcomes 492
25.1 Perceivedjobinsecurityovertimefromresponsesto:
“Myjobissecure.” 542
25.2 Perceivedjobinsecurityovertimefromresponsesto:
“Doyouworryaboutthepossibilityoflosingyourjob?” 542
viii
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Tables
2.1 Summaryofinferences,withexemplars,identifiedfromthe
generationsliterature page 25
3.1 Proportionofoccupationsinwhichspecificabilitiesandskills
areratedasimportant 53
3.2 Proportionofoccupationsinwhichspecificworkstylesare
ratedasimportant 54
4.1 Technologycharacteristicsandindustryexamples 73
6.1 Percentageemploymentoflaborforceinone-digitoccupational
categoriesbyyear 135
6.2 Percentageemploymentofthelaborforceinthequintile
categorizationofoccupationbyyearandgender 137
6.3 Percentageemploymentinthequintilecategorizationofequivalized
householdincomebyyearbasedonthe1980quintilethresholds 138
6.4 Percentageemploymentinthequintilecategorizationofoccupation
byyearandeducationallevel 140
6.5 Percentageemploymentinthequintilecategorizationofoccupation
byyearandrace/ethnicity 143
6.6 Changeinthree-digitoccupationoverthreeyearsinthesurveyof
incomeandprogramparticipation 145
6.7 Changesinearningsandoccupationoverthreeyearsinthesurveyof
incomeandprogramparticipation 146
6.8 Changesinearningsandoccupationoverthreeyearsinthesurveyof
incomeandprogramparticipation 148
6.9A Descriptivestatistics 153
6.9B Educationalattainmentbyyearandgender 153
10.1 Characteristicsofbureaucraticandpost-bureaucraticorganizations 218
12.1 Age,periodandcohortseffectsandgenerationaldifferences 262
14.1 Ninecompetenciesthataddressthechangingnatureofwork 300
17.1 Ninebest-practicesfortrainingeffectiveness 368
17.2 Summaryoftrainingimplications 376
18.1 Examplesofleadershipbehaviorsthatarebecomingmoreimportant 398
19.1 Thechangingnatureofteamwork:recommendationsformanagement 407
25.1 Keychangesinemploymentpracticessincethe1970s 535
26.1 Potentialforautomation:summaryofstudies 566
27.1 TheUnitedNationsSustainableDevelopmentGoals 586
27.2 CorporateactionontheSDGs:examplesfromthe
transportationsector 593
ix
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Contributors
alexander alonso, Society for Human Resource Management, USA
heidi m. baumann, Bradley University, USA
tara behrend, The George Washington University, USA
tiffany m. bisbey, Rice University, USA
gerard a. callanan, West Chester University, USA
w. keith campbell, The University of Georgia, USA
dorothy r. carter, The University of Georgia, USA
wayne f. cascio, University of Colorado Denver, USA
shannon cheng, Rice University, USA
muriel clauson, The University of Georgia, USA
christopher clott,StateUniversityofNewYork,MaritimeCollege,USA
abby corrington, Rice University, USA
david p. costanza, The George Washington University, USA
emily m. david,ChinaEuropeInternationalBusinessSchool(CEIBS),China
robert eisenberger, University of Houston, USA
lisa m. finkelstein, Northern Illinois University, USA
lori foster, North Carolina State University, USA, and University of
Cape Town, South Africa
jeffrey h. greenhaus, Drexel University, USA
chester hanvey, Berkeley Research Group, LLC., USA
markus helfen, University of Innsbruck, Austria
brian j. hoffman, The University of Georgia, USA
raymond l. hogler, Colorado State University, USA
david j. howard, University of South Florida, USA
x
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