The Bullish Thinking Guide for Managers: How to Save Your Advisors and..

240 Pages·2008·1.18 MB·English

by  Alden Cass

The Bullish Thinking
Guide for Managers
HOW TO SAVE YOUR ADVISORS AND
GROW YOUR BOTTOM LINE
Alden Cass
Brian F. Shaw
Sydney LeBlanc
John Wiley & Sons, Inc.
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The Bullish Thinking Guide
for Managers
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The Bullish Thinking
Guide for Managers
HOW TO SAVE YOUR ADVISORS AND
GROW YOUR BOTTOM LINE
Alden Cass
Brian F. Shaw
Sydney LeBlanc
John Wiley & Sons, Inc.
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Copyright © 2008 by Alden Cass, Brian F. Shaw, Sydney LeBlanc.
All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
Photo credits: Photo of Alden Cass, page xv, copyright © Chris Casaburi, all rights
reserved. Photo of Brian F. Shaw, page xvi, by Ian Leith. Photo of Sydney LeBlanc,
p. xvii, by James Kydd.
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Library of Congress Cataloging-in-Publication Data:
Cass, Alden, 1975–
The bullish thinking guide for managers : how to save your advisors and grow
your bottom line/Alden Cass, Brian F. Shaw, Sydney LeBlanc.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-470-13769-7 (cloth)
1. Investment advisors—Psychology. 2. Stockbrokers—Psychology.
3. Financial services industry—Personnel management. I. Shaw, Brian F.,
1948– II. LeBlanc, Sydney, 1947– III. Title.
HG4621.C376 2008
332.6068'3—dc22
2007040685
Printed in the United States of America.
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To the memory of my grandparents, Elizabeth and
Adolph Mezei, who gave me the gift of a college
education, and fostered the development of my
strong work ethic and passion for life.—Alden Cass
To our families, friends, and colleagues who inspired
us to take this rewarding journey, and who continue
to remind us of what is meaningful at the end of
our long days.—Brian F. Shaw, Sydney LeBlanc
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Contents
Preface ix
Acknowledgments xiii
About the Authors xv
Introduction Wall Street’s Walking Wounded 1
Chapter 1 Stop the Dance 5
Chapter 2 Bullish Thinking 11
Chapter 3 Linking Emotions and Feelings, Behavior,
and Thinking 25
Chapter 4 Getting to Know Yourself and
Your Advisors 41
Chapter 5 Advisor Mindset Categories 59
Chapter 6 How to Talk to Each Type of Advisor 77
Chapter 7 Emotion Commotion 89
Chapter 8 Therapy for Your Advisors 109
Chapter 9 How to Motivate Your Advisors 121
Chapter 10 Harnessing Your Team of Advisors 131
vii
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