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About The benefits of e-business performance measurement systems
To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers* offers a distinctive view of e-business in measuring the performance of a business* Recommendations are made based on the findings from cross case analysis
Detailed Information
| Author: | Matthew Hinton, David Barnes |
|---|---|
| Publication Year: | 2008 |
| ISBN: | 9781856175258 |
| Pages: | 90 |
| Language: | English |
| File Size: | 0.503 |
| Format: | |
| Price: | FREE |
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