The Analytics Process: Strategic and Tactical Steps

271 Pages·2017·7.01 MB·English

by  Eduardo Rodriguez

The Analytics Process
Strategic and Tactical Steps

The Analytics Process
Strategic and Tactical Steps
Edited by
Eduardo Rodriguez
CRC Press
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Contents
Editor .................................................................................................................vii
Contributors .......................................................................................................ix
Introduction .......................................................................................................xi
SeCtion i AnALYtiCS PRoCeSS ConCePtS
1 About the Analytics Process ...................................................................3
EDUARDO RODRIGUEZ
2 Illustrating the Analytics Process through Risk Assessment
and Modeling .......................................................................................53
EDUARDO RODRIGUEZ
3 Analytics, Strategy, and Management Control Systems .......................85
EDUARDO RODRIGUEZ
SeCtion ii A nALYtiCS PRoCeSS APPLiCAtionS
4 Data, Information, and Intelligence ....................................................97
G. SCOTT ERICKSON AND HELEN N. ROTHBERG
5 The Rise of Big Data and Analytics in Higher Education ..................113
BEN K. DANIEL AND RUSSELL J. BUTSON
6 Google Analytics as a Prosumption Tool for Web Analytics ..............127
JOANNA PALONKA, MARCIN LORA, AND TOMASZ OZIĘBŁO
7 Knowledge-Based Cause–Effect Analysis Enriched by Generating
Multilayered DSS Models...................................................................145
AXEL BENJAMINS
8 Online Community Projects in Lithuania: Cyber Security
Perspective ..........................................................................................155
AELITA SKARŽAUSKIENĖ, GINTARĖ PARAŽINSKAITĖ,
AGNĖ TVARONAVIČIENĖ, AND MONIKA MAČIULIENĖ
v
vi ◾ Contents
9 Exploring Analytics in Health Information Delivery to Acute
Health Care in Australia ....................................................................169
CHANDANA UNNITHAN AND KATERINA ANDRONIS
10 Information Visualization and Knowledge Reconstruction
of RFID Technology Translation in Australian Hospitals .................189
CHANDANA UNNITHAN, ARTHUR TATNALL,
AND STEPHEN BURGESS
11 Health Care Analytics and Big Data Management in Influenza
Vaccination Programs: Use of Information–Entropy Approach ........211
SHARON HOVAV, HANAN TELL, EUGENE LEVNER,
ALEXANDER PTUSKIN, AND AVI HERBON
12 Sharing Knowledge or Just Sharing Data? .........................................239
JOHN S. EDWARDS
Index ...........................................................................................................249
Editor
Eduardo Rodriguez, PhD, is principal of IQAnalytics
Inc. Canada, an analytics adjunct professor at Telfer
School of Management at Ottawa University, graduate
corporate faculty in analytics at Harrisburg University
of Science and Technology US, creator of the analytics
program at the University of Fredericton, Canada, senior
associate faculty of the Centre for Dynamic Leadership
Models in Global Business at The Leadership Alliance
Inc., and principal–owner at IQAnalytics Inc. Research
Centre and Consulting Firm in Ottawa, Canada.
Eduardo has extensive experience in analytics, knowl-
edge, and risk management mainly in the insurance and banking industries. He
has been knowledge management advisor at EDC Export Development Canada
in Ottawa and regional director of the Professional Risk Managers International
Association (PRMIA) in Ottawa. In Colombia, he has been Executive VP Health
Care Colmena, Planning VP Insurance Colmena, corporate marketing director
Fundacion Social Holding, and member of the Board of Directors of local orga-
nizations. He has been a professor at Andes University and CESA in Colombia,
quantitative analyst for EDC, the author of four books in analytics, reviewer of
four academic journals, and author of several publications in peer-reviewed jour-
nals and conferences. Currently, he is the chair of the permanent Think Tank in
Analytics in Ottawa, chair of the International Conference in Analytics ICAS,
member of academic committees for conferences in knowledge management, and
international lecturer in the analytics field. Eduardo earned a bachelor’s degree
in mathematics, and an MBA from Los Andes University, Colombia; an MSc
in mathematics from Concordia University, Montreal, Canada; Certification of
the Advanced Management Program, McGill University; and a PhD from Aston
Business School, Aston University in the UK. His main research interests are in
the fields of knowledge management applied to enterprise risk management, risk
analytics, and strategic risk.
vii

Contributors
Katerina Andronis G. Scott Erickson
Deloitte Consulting Ithaca College
Melbourne, Australia School of Business
Ithaca, New York
Axel Benjamins
Management of Support Systems Avi Herbon
Department Bar-Ilan University
University of Osnabrück Ramat Gan, Israel
Germany
Sharon Hovav
Stephen Burgess Bar-Ilan University
Victoria University Ramat Gan, Israel
Melbourne, Australia
and
Russell J. Butson
Educational Technology Group Higher Clalit Health Services
Education Development Centre Tel Aviv, Israel
University of Otago
Dunedin, New Zealand Eugene Levner
Ashkelon Academic College
Ben K. Daniel Ashkelon, Israel
Educational Technology Group Higher
Education Development Centre Marcin Lora
University of Otago Asseco Poland S.A.
Dunedin, New Zealand Katowice, Poland
John S. Edwards Monika Mačiulienė
Aston University Mykolas Romeris University
Birmingham, United Kingdom Vilnius, Lithuania
ix