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About Test in The Cloud Evaluation Framework Proposal For Independent Online Dispute Resolution System
This document proposes an evaluation framework for an independent online dispute resolution (ODR) system in Malaysia. It discusses the lack of knowledge around ODR among Malaysians and limitations of existing platforms. Through a literature review and survey, the study confirms this gap and lack of reliable options when consumers experience dissatisfaction online. Based on this, the framework proposes an independent ODR system and evaluation process similar to an electronic court specifically for resolving e-commerce disputes. This would utilize technologies like software testing and cloud-based platforms to efficiently and independently gather, analyze, and store digital evidence from online transactions.
Detailed Information
| Author: | ['Naveed Ahmad'] |
|---|---|
| Publication Year: | 2021 |
| Pages: | 11 |
| Language: | English |
| Format: | |
| Price: | FREE |
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