Technology for facility managers: the impact of cutting-edge technology on facility management

338 Pages·2012·8.41 MB·English

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Technology for
Facility Managers
The Impact of Cutting-Edge
Technology on Facility Management
IFMA
IFMA Foundation

Eric Teicholz, IFMA Fellow, Editor
JOHN WILEY & SONS, INC.
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Cover images: (left) Reproduced by permission of Design 1 Construction Strategies; (right) Reproduced
by permission of Integrated Environmental Solutions (IES)
Cover design: Anne Michele Abbot
This book is printed on acid-free paper.
Copyright © 2013 by John Wiley & Sons, Inc. All rights reserved
Published by John Wiley & Sons, Inc., Hoboken, New Jersey
Published simultaneously in Canada
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Library of Congress Cataloging-in-Publication Data:
FM technology update.
Technology for facility managers : the impact of cutting-edge technology on facility management / IFMA,
IFMA Foundation ; Eric Teicholz, IFMA fellow, editor.
pages cm
Includes bibliographical references and index.
ISBN 978-1-118-38283-7 (hardback); 978-1-118-41728-7 (ebk.); 978-1-118-42077-5 (ebk.);
978-1-118-43434-5 (ebk.); 978-1-118-44172-5 (ebk.); 978-1-118-44173-2 (ebk.)
1. Facility management—Technological innovations. 2. Intelligent buildings. 3. Electronic apparatus and
appliances. I. Teicholz, Eric. II. IFMA Foundation. III. Title. IV. Title: Impact of cutting-edge technology on
facility management.
TH6012.F63 2012
658.200285—dc23
2012032667

Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
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Contents
ACKNOWLEDGMENTS / xiii
IFMA FOUNDATION / xv
FOREWORD / xvii
INTRODUCTION / xix
History and Overview / xix
Content / xx
Crosswalk / xx
Part 1 Technology / xxiii
Part 2 Applications / xxiii
CHAPTER ABSTRACTS / xxv
Chapter 1: CAFM/IWMS—Balancing Technology, Processes, and Objectives / xxv
Chapter 2: Building Information Modeling / xxvi
Chapter 3: Building Automation and Control Systems / xxvii
Chapter 4: Roles of GIS in Facility Management / xxviii
Chapter 5: Radio Frequency Identification / xxviii
Chapter 6: Information and Communications Technology / xxix
Chapter 7: Workflow Technology: Knowledge in Motion / xxx
Chapter 8: Sustainability / xxxi
Chapter 9: Condition Assessment in Facility Asset Management / xxxii
Chapter 10: Computer Modeling / xxxii
Chapter 11: Technology and the Workplace / xxxiii
Chapter 12: The Role of People and Process in Technology / xxxiv
Chapter 13: Social Media / xxxv
AUTHOR BIOS / xxxvii
iii
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iv CONTENTS
PART 1: Technology
CHAPTER 1
CAFM/IWMS—Balancing Technology, Processes, and Objectives / 3
Chris Keller
Executive Summary / 3
Introduction / 4
Overview and Objectives / 5
Value of Facility Management Automation to the Organization / 6
Interoperability / 6
Opportunity for Reorganization / 7
Conveying Culture / 8
Facility Management Technology / 8
Balancing Act / 10
Technology of the (Near) Future / 12
Trends in Facility Management / 12
Trends in Business / 13
Trends in Technology / 14
CHAPTER 2
Building Information Modeling / 21
Louise A. Sabol
Introduction / 21
BIM for Facilities Management / 24
Standards and Data Exchange / 31
Challenges of BIM for FM / 33
FM BIM in Practice: Health Care Building Consortium’s BIM Initiatives / 36
CHAPTER 3
Building Automation and Control Systems / 41
Terry Hoffmann
History of Building Automation Systems / 41
Building Automation Systems Today / 47
The Future of Building Automation Systems / 51
Case Study: Ave Maria University, Naples, Florida / 53
CHAPTER 4
Roles of Geographic Information Systems in Facility Management / 55
William P. Witts Jr.
Enhancing FM Capabilities with GIS / 55
GIS Technology / 55
GIS with Facilities Management / 56
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CONTENTS v
GIS Data / 56
Location / 56
Vector Data / 56
Raster Data / 57
Attribute Data / 58
Mapping for FM / 59
Location Mapping / 59
Thematic Mapping / 61
Mapping Density / 62
Mapping Change / 64
Spatial Analysis for FM / 64
Attribute Selection / 64
Nearest Selection / 65
Inside Selection / 66
Buffering Selection / 67
Geocoding / 68
Current Use of GIS at MIT Facilities / 68
MIT History / 68
Access to GIS through the Internet / 69
GIS Analysis within the Building / 71
Mobile Technologies / 73
Conclusion / 73
CHAPTER 5
Radio Frequency Identification / 75
Geoff Williams
Introduction / 75
Origins and Evolution / 76
Standardization / 76
Beyond Barcode / 77
Corporate Real Estate and Facility Management Leverage
Use of RFID / 78
Theft Detection and Mitigation / 78
Asset Management / 79
Personnel and Guest Access and Tracking / 79
Move Management / 79
RFID with Sensors / 79
Components of RFID / 80
Applications (Middleware) / 80
RFID Interrogators or Readers / 81
RFID Tags / 81
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vi CONTENTS
Extra Sensory Identification to Optimize FM Operation / 82
Conclusion / 83
CHAPTER 6
Information and Communications Technology / 85
Richard Hodges
Summary / 85
Introduction / 86
Technology Primer: Wired ICT Networks in Buildings / 88
Wireless Networks: A Quick Review / 89
ICT Networks in Buildings—A Changing Paradigm / 91
Overbuilding / 91
Inflexibility / 91
Lack of Integrated Planning / 91
ICT Networks in Buildings—New Design Concepts / 92
New Design Concepts in Practice: Case Studies / 93
Elementary School / 93
Research Laboratory / 94
Commercial Office / 95
Conclusion / 95
CHAPTER 7
Workflow Technology—Knowledge in Motion / 97
Paul Head
Introduction / 97
Technology Evolution / 98
Foundations / 98
Formalization / 99
Trends Driving Workflow Automation / 100
Business: Economy and Efficiency / 101
Facilities: Business Objectives and Environmental
Awareness / 102
Workflow Explained / 103
Types / 103
Transactional Activities / 103
Systematic Activities / 104
Guidelines / 105
FM Community Workflow Technology Case Studies / 106
Facilities Move Management / 107
Vendor Bid and Selection Management / 108
Knowledge in Motion / 112
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CONTENTS vii
PART 2: Applications
CHAPTER 8
Sustainability / 115
Louise A. Sabol
Overview / 115
Sustainability for Buildings / 116
Certification for Sustainability / 116
ENERGY STAR Building Certification / 118
Assessment and Planning / 118
Software for Sustainable Facilities Management / 120
The Importance of Visualization / 121
Life-Cycle Cost Analysis / 123
Carbon/Greenhouse Gas Calculations / 125
Enterprise Software Applications / 126
Energy Analysis Tools and Applications / 126
Building Information Model / 127
The Future / 129
Management of Sustainability / 129
Building Performance and Monitoring / 129
Building Commissioning / 130
Data Management / 130
Case Study: The State of Missouri Building Information
Management System / 130
Project Details / 131
Project Results / 132
Further Development / 133
CHAPTER 9
Condition Assessment in Facility Asset Management / 137
James B. Clayton
Background / 137
Asset Management / 138
Adapting Asset Management Principles to Facilities Management / 141
Phases of the Facility Asset Management Process / 142
Phase 1: Executive Direction / 142
a. Goals and Policies / 142
b. Standards / 142
c. Schedules / 142
Phase 2: Collect Data and Compute Metrics / 143
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viii CONTENTS
Phase 3: Create Business Intelligence / 143
Phase 4: Support Decision Making / 143
Condition Assessment in Facility Asset Management / 144
Overview of Facility Condition Assessment / 144
Building Condition Assessment Methods and Techniques / 145
Origin of the Monetary Method for Building Condition Assessment / 146
Foundation of the Monetary Method: Backlog and FCI / 146
The Deficiency-Based Technique / 149
Phases of the Deficiency-Based Technique / 150
Phase 1: Executive Direction / 150
Phase 2: Collect Data and Compute Metrics / 150
Phase 3: Create Business Intelligence / 152
Dissatisfaction with the Expense of Deficiency-Based Techniques / 152
Description of the Rating-Based Technique / 154
Description of the Inventory-Based Technique / 156
Dissatisfaction with the Monetary Method Spurs Research / 158
The Engineered Method—Product of Published Government Research / 159
Differences between Knowledge-Based and Deficiency-Based Techniques / 160
Phase 1: Executive Direction / 162
Phase 2: Collect and Process Data / 163
Additional Benefits of the Engineered Method / 165
Deciding Which Technique Is Best for Your Organization / 166
Organizations that Should Consider Using the Deficiency-Based
Technique / 168
Organizations that Should Consider Using Rating-Based or
Inventory-Based Techniques / 168
Organizations that Should Consider Using the Engineered Method / 169
Conclusion / 169
CHAPTER 10
Computer Modeling / 171
Eric Teicholz
Introduction / 171
Computer Models and Simulation – A Brief Overview / 171
Simulation / 172
Models in Facility Management / 173
Building Visualization: CAFM and BIM Models / 173
Space Allocation Models / 175
Desired Adjacency Requirements between Spatial Elements / 175
Space Inventory Phase / 176
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