T207M and T208M IP Telephone User Guide

295 Pages·2007·4.8 MB·English

.
.
T207M and T208M
IP Telephone
User Guide
(Version 15.5)
Creating a new world of IPportunities
The information contained in this document is proprietary and is subject to all relevant copyright, patent and
other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM
LTD.'s (herein referred to as the "Manufacturer") rights in the aforesaid information. Neither this document nor
the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part,
without the express, prior, written permission of the Manufacturer. In addition, any use of this document or the
information contained herein for any purposes other than those for which it was disclosed is strictly forbidden.
The Manufacturer reserves the right, without prior notice or liability, to make changes in equipment design or
specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable. However, no responsibility is
assumed by the Manufacturer for the use thereof nor for the rights of third parties which may be affected in any
way by the use thereof.
Any representation(s) in this document concerning performance of the Manufacturer's product(s) are for
informational purposes only and are not warranties of future performance, either express or implied. The
Manufacturer's standard limited warranty, stated in its sales contract or order confirmation form, is the only
warranty offered by the Manufacturer in relation thereto.
This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liability assumed
in relation thereto unless specifically undertaken in the Manufacturer's sales contract or order confirmation.
Information contained herein is periodically updated and changes will be incorporated into subsequent editions.
If you have encountered an error, please notify the Manufacturer. All specifications are subject to change
without prior notice.
© Copyright by TADIRAN TELECOM LTD., 2006-2007.
All rights reserved worldwide.
The Coral is Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404
All trademarks contained herein are the property of their respective holders.
Table of Contents
Introduction..................................................................................................................... 1
Conventions............................................................................................................. 2
Related Documentation........................................................................................... 3
Phone Overview.............................................................................................................. 4
T207M Front View................................................................................................... 4
T207M with TEM Front View................................................................................... 5
T208M Front View .................................................................................................. 6
T208M with TEM Front View................................................................................... 7
Input/Output Ports and Switches............................................................................. 8
PC Connection ........................................................................................................ 9
Bottom and Side View........................................................................................... 10
Component Descriptions....................................................................................... 11
Desk Elevation Installation .................................................................................... 13
Wall Mounting........................................................................................................ 14
Using the Display Panel ........................................................................................ 15
Using the Fixed and Navigator Keys..................................................................... 17
Table of Contents TOC-1 T207M / T208M User Guide
Operating the Phone .................................................................................................... 18
Overview................................................................................................................ 18
Using the Telephony Features .............................................................................. 19
Using the Fixed Function Keys.............................................................................. 20
Second Party Speaker Status ............................................................................... 22
Using the Speakerphone or Headset .................................................................... 23
Volume Adjustment ............................................................................................... 28
Ring Adjustment.................................................................................................... 29
Making Calls.......................................................................................................... 30
Making Internal Calls............................................................................................. 31
Making External Calls............................................................................................ 39
Receiving and Answering Calls............................................................................. 46
During Idle............................................................................................................. 48
Return Calls........................................................................................................... 53
Table of Contents TOC-2 T207M / T208M User Guide
Station Telephony Features......................................................................................... 56
Overview................................................................................................................ 56
Account Code........................................................................................................ 57
ACD and UCD Hunt Groups.................................................................................. 59
Activation Code ..................................................................................................... 63
Auto Set Relocate.................................................................................................. 64
Auto Set Relocate: Permanent.............................................................................. 65
Auto Set Relocate: Temporary.............................................................................. 66
Boss Groups.......................................................................................................... 67
Boss Groups: Using............................................................................................... 68
Boss Groups: Privacy............................................................................................ 69
Boss Groups: Exclusive Hold................................................................................ 70
Boss Groups: Call Forwarding............................................................................... 71
Call Forwarding / Follow Me.................................................................................. 73
Call Log ................................................................................................................. 77
Call Pickup............................................................................................................. 80
Table of Contents TOC-3 T207M / T208M User Guide
Caller ID Control.................................................................................................... 81
Calls Waiting: Receiving........................................................................................ 82
Camp On (Call Back)............................................................................................. 84
Cancellation Code................................................................................................. 86
Canned Messages................................................................................................. 87
Conference (Multi-Party) Calls .............................................................................. 89
Conference Calls: Meet Me................................................................................... 90
Conference Calls: Conference Multi-Party Lock.................................................... 91
Conference Calls: Conference View/Release ...................................................... 92
COS Switchover.................................................................................................... 93
Directory................................................................................................................ 94
Divert Call............................................................................................................ 100
Do Not Disturb (DND).......................................................................................... 101
ELA (Extension Line Appearance) ...................................................................... 103
ELA Group Line Keys: Programming .................................................................. 104
ELA Groups: Using.............................................................................................. 106
Table of Contents TOC-4 T207M / T208M User Guide
ELA Groups: Privacy........................................................................................... 108
ELA Groups: Exclusive Hold ............................................................................... 109
Executive Privilege.............................................................................................. 110
FlexiCall............................................................................................................... 111
Freedom.............................................................................................................. 116
Group Calls.......................................................................................................... 117
Group Calls: Preset Conference Activation......................................................... 120
Group Calls: Temporary Conference Activation.................................................. 121
Group Calls: Joining............................................................................................ 122
Group Calls: Adding Participants (when not part of the Call).............................. 123
Group Calls: Adding Participants (by Group Operator)....................................... 124
Group Calls: Submitting Request to Speak......................................................... 125
Group Calls: Controlling Permission to Speak .................................................... 126
Group Calls: Forced Release of a Participant..................................................... 127
Group Calls: Forced Release of an Entire Group Call......................................... 128
Headset Only....................................................................................................... 129
Table of Contents TOC-5 T207M / T208M User Guide
Help: Requesting................................................................................................. 130
Help: Answering .................................................................................................. 131
Hold..................................................................................................................... 132
Individual Remote System Services (IRSS) - Freedom....................................... 133
Malicious Call Trace............................................................................................ 140
Messages: Options.............................................................................................. 141
Messages: Voice Mail.......................................................................................... 144
Mute Microphone................................................................................................. 155
Page Queue ........................................................................................................ 156
Paging: Announcing, Public Address .................................................................. 160
Paging: Voice Paging.......................................................................................... 161
Paging: Zone Page.............................................................................................. 163
Park..................................................................................................................... 164
Phone Lock.......................................................................................................... 166
Programming: Feature Keys................................................................................ 167
Programming: Button Labeling............................................................................ 176
Table of Contents TOC-6 T207M / T208M User Guide
Recording a Call.................................................................................................. 178
Redial .................................................................................................................. 179
Relay (Accessory) .............................................................................................. 182
Reminder............................................................................................................. 183
Room Status........................................................................................................ 184
Series Call........................................................................................................... 186
Silent Monitoring.................................................................................................. 187
Speed Dialing: Private Library............................................................................. 190
Speed Dialing: Using Private and Public Libraries.............................................. 194
Touch-Tone Dialing (DTMF) for Other Common Carriers (OCC)........................ 195
Transfer (Xfer)..................................................................................................... 196
Transfer: Broker/Consultation/3-Way Conference Call ....................................... 200
Wakeup ............................................................................................................... 204
Whisper Paging................................................................................................... 206
Table of Contents TOC-7 T207M / T208M User Guide
Attendant Features..................................................................................................... 208
Available Functions ............................................................................................. 208
Call Forward........................................................................................................ 211
Canned Messages............................................................................................... 213
Malicious Call Trace............................................................................................ 216
Room Status........................................................................................................ 217
WakeUp............................................................................................................... 219
Call Charge.......................................................................................................... 221
Station Setup Features........................................................................................ 223
System Features ................................................................................................. 226
Trunk Setup Features.......................................................................................... 232
Setup............................................................................................................................ 237
Overview.............................................................................................................. 237
Coral Telephony Features................................................................................... 238
User Definitions Menu......................................................................................... 244
System Definitions Menu .................................................................................... 246
Table of Contents TOC-8 T207M / T208M User Guide