Table Of Content381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page i
Visit us at
w w w . s y n g r e s s . c o m
Syngress is committed to publishing high-quality books for IT Professionals and
delivering those books in media and formats that fit the demands of our cus-
tomers. We are also committed to extending the utility of the book you purchase
via additional materials available from our Web site.
SOLUTIONS WEB SITE
To register your book, visit www.syngress.com/solutions. Once registered, you can
access our [email protected] Web pages. There you will find an assortment
of value-added features such as free e-booklets related to the topic of this book,
URLs of related Web site, FAQs from the book, corrections, and any updates from
the author(s).
ULTIMATE CDs
Our Ultimate CD product line offers our readers budget-conscious compilations of
some of our best-selling backlist titles in Adobe PDF form. These CDs are the perfect
way to extend your reference library on key topics pertaining to your area of exper-
tise, including Cisco Engineering, Microsoft Windows System Administration,
CyberCrime Investigation, Open Source Security, and Firewall Configuration, to
name a few.
DOWNLOADABLE EBOOKS
For readers who can’t wait for hard copy, we offer most of our titles in download-
able Adobe PDF form. These eBooks are often available weeks before hard copies,
and are priced affordably.
SYNGRESS OUTLET
Our outlet store at syngress.com features overstocked, out-of-print, or slightly hurt
books at significant savings.
SITE LICENSING
Syngress has a well-established program for site licensing our ebooks onto servers
in corporations, educational institutions, and large organizations. Contact us at
[email protected] for more information.
CUSTOM PUBLISHING
Many organizations welcome the ability to combine parts of multiple Syngress
books, as well as their own content, into a single volume for their own internal use.
Contact us at [email protected] for more information.
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page ii
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page iii
Sy n g r e s s
IT Security
Project
Management
Handbook
Susan Snedaker
Russ Rogers
Technical Editor
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page iv
Syngress Publishing,Inc.,the author(s),and any person or firm involved in the writing,editing,or produc-
tion (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be
obtained from the Work.
There is no guarantee of any kind,expressed or implied,regarding the Work or its contents.The Work is
sold AS IS and WITHOUT WARRANTY.You may have other legal rights,which vary from state to
state.
In no event will Makers be liable to you for damages,including any loss of profits,lost savings,or other
incidental or consequential damages arising out from the Work or its contents.Because some states do not
allow the exclusion or limitation of liability for consequential or incidental damages,the above limitation
may not apply to you.
You should always use reasonable care,including backup and other appropriate precautions,when working
with computers,networks,data,and files.
Syngress Media®,Syngress®,“Career Advancement Through Skill Enhancement®,”“Ask the Author
UPDATE®,”and “Hack Proofing®,”are registered trademarks of Syngress Publishing,Inc.“Syngress:The
Definition of a Serious Security Library”™,“Mission Critical™,”and “The Only Way to Stop a Hacker is
to Think Like One™”are trademarks of Syngress Publishing,Inc.Brands and product names mentioned
in this book are trademarks or service marks of their respective companies.
KEY SERIAL NUMBER
001 HJIRTCV764
002 PO9873D5FG
003 829KM8NJH2
004 BC1289MPQV
005 CVPLQ6WQ23
006 VBP965T5T5
007 HJJJ863WD3E
008 2987GVTWMK
009 629MP5SDJT
010 IMWQ295T6T
PUBLISHED BY
Syngress Publishing,Inc.
800 Hingham Street
Rockland,MA 02370
Syngress IT Security Project Management
Copyright © 2006 by Syngress Publishing,Inc.All rights reserved.Printed in Canada.Except as permitted
under the Copyright Act of 1976,no part of this publication may be reproduced or distributed in any
form or by any means,or stored in a database or retrieval system,without the prior written permission of
the publisher,with the exception that the program listings may be entered,stored,and executed in a com-
puter system,but they may not be reproduced for publication.
Printed in Canada.
1 2 3 4 5 6 7 8 9 0
ISBN: 1-59749-076-8
Publisher:Andrew Williams Page Layout and Art:Patricia Lupien
Acquisitions Editor:Jaime Quigley,Erin Heffernan Copy Editor:Judy Eby
Technical Editor:Russ Rogers Indexer:Odessa&Cie
Cover Designer:Michael Kavish
Distributed by O’Reilly Media,Inc.in the United States and Canada.
For information on rights,translations,and bulk sales,contact Matt Pedersen,Director of Sales and Rights,
at Syngress Publishing;email [email protected] fax to 781-681-3585.
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page v
Acknowledgments
Syngress would like to acknowledge the following people for their kindness
and support in making this book possible.
Syngress books are now distributed in the United States and Canada by
O’Reilly Media,Inc.The enthusiasm and work ethic at O’Reilly are incredible,
and we would like to thank everyone there for their time and efforts to bring
Syngress books to market:Tim O’Reilly,Laura Baldwin,Mark Brokering,Mike
Leonard,Donna Selenko,Bonnie Sheehan,Cindy Davis,Grant Kikkert,Opol
Matsutaro,Steve Hazelwood,Mark Wilson,Rick Brown,Tim Hinton,Kyle
Hart,Sara Winge,Peter Pardo,Leslie Crandell,Regina Aggio Wilkinson,Pascal
Honscher,Preston Paull,Susan Thompson,Bruce Stewart,Laura Schmier,Sue
Willing,Mark Jacobsen,Betsy Waliszewski,Kathryn Barrett,John Chodacki,
Rob Bullington,Kerry Beck,Karen Montgomery,and Patrick Dirden.
The incredibly hardworking team at Elsevier Science,including Jonathan
Bunkell,Ian Seager,Duncan Enright,David Burton,Rosanna Ramacciotti,
Robert Fairbrother,Miguel Sanchez,Klaus Beran,Emma Wyatt,Krista
Leppiko,Marcel Koppes,Judy Chappell,Radek Janousek,Rosie Moss,David
Lockley,Nicola Haden,Bill Kennedy,Martina Morris,Kai Wuerfl-Davidek,
Christiane Leipersberger,Yvonne Grueneklee,Nadia Balavoine,and Chris
Reinders for making certain that our vision remains worldwide in scope.
David Buckland,Marie Chieng,Lucy Chong,Leslie Lim,Audrey Gan,Pang Ai
Hua,Joseph Chan,June Lim,and Siti Zuraidah Ahmad of Pansing Distributors
for the enthusiasm with which they receive our books.
David Scott, Tricia Wilden, Marilla Burgess, Annette Scott, Andrew Swaffer,
Stephen O’Donoghue,Bec Lowe,Mark Langley,and Anyo Geddes of Woodslane
for distributing our books throughout Australia, New Zealand, Papua New
Guinea,Fiji,Tonga,Solomon Islands,and the Cook Islands.
v
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page vi
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page vii
Author
Susan Snedaker (MBA,BA,MCSE,MCT,CPM) is Principal
Consultant and founder of VirtualTeam Consulting,LLC (www.vir-
tualteam.com),a consulting firm specializing in business and tech-
nology consulting.The company works with companies of all sizes
to develop and implement strategic plans,operational improvements
and technology platforms that drive profitability and growth.Prior
to founding VirtualTeam in 2000,Susan held various executive and
technical positions with companies including Microsoft,Honeywell,
Keane,and Apta Software.As Director of Service Delivery for
Keane,she managed 1200+ technical support staff delivering phone
and email support for various Microsoft products including
Windows Server operating systems.She is author of How to Cheat at
IT Project Management (Syngress Publishing,ISBN:1-597490-37-7)
The Best Damn Windows Server 2003 Book Period (Syngress,ISBN:1-
931836-12-4) and How to Cheat at Managing Windows Small Business
Server 2003 (Syngress,ISBN:1-932266-80-1).She has also written
numerous technical chapters for a variety of Syngress Publishing
books on Microsoft Windows and security technologies and has
written and edited technical content for various publications.Susan
has developed and delivered technical content from security to tele-
phony,TCP/IP to WiFi,CIW to IT project management and just
about everything in between (she admits a particular fondness for
anything related to TCP/IP).
Susan holds a master’s degree in business administration and a
bachelor’s degree in management from the University of Phoenix.
She also holds a certificate in advanced project management from
Stanford University.She holds Microsoft Certified Systems Engineer
(MSCE) and Microsoft Certified Trainer (MCT) certifications.
Susan is a member of the Information Technology Association of
Southern Arizona (ITASA) and the Project Management Institute
(PMI).
vii
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page viii
Technical Editor
Russ Rogers (CISSP,CISM,IAM,IEM,HonScD),author of the
popular Hacking a Terror Network (Syngress Publishing,ISBN 1-
928994-98-9),co-author on multiple other books including the best
selling Stealing the Network:How to Own a Continent(Syngress,ISBN
1-931836-05-1),Network Security Evaluation Using the NSA IEM
(Syngress,1-597490-35-0) and Editor in Chief of The Security
Journal;is Co-Founder,Chief Executive Officer,and Chief
Technology Officer of Security Horizon;a veteran-owned small
business based in Colorado Springs,CO.Russ has been involved in
information technology since 1980 and has spent the last 15 years
working professionally as both an IT and INFOSEC consultant.
Russ has worked with the United States Air Force (USAF),
National Security Agency (NSA),and the Defense Information
Systems Agency (DISA).He is a globally renowned security expert,
speaker,and author who has presented at conferences around the
world including Amsterdam,Tokyo,Singapore,Sao Paulo,and cities
all around the United States.
Russ has an Honorary Doctorate of Science in Information
Technology from the University of Advancing Technology,a Masters
Degree in Computer Systems Management from the University of
Maryland,a Bachelor of Science in Computer Information Systems
from the University of Maryland,and an Associate Degree in
Applied Communications Technology from the Community
College of the Air Force.He is a member of both ISSA and ISACA
and co-founded the Global Security Syndicate (gssyndicate.org),the
Security Tribe (securitytribe.com),and acts in the role of professor
of network security for the University of Advancing Technology
(uat.edu).
viii
381_Sec_IT_PM_FM.qxd 5/31/06 6:18 PM Page ix
Russ would like to thank his father for his lifetime of guidance,
his kids (Kynda and Brenden) for their understanding,and Michele
for her constant support.A great deal of thanks goes to Andrew
Williams and Jaime Quigley from Syngress Publishing for the abun-
dant opportunities and trust they give me.Shouts go out to UAT,
Security Tribe,the GSS,the Defcon Groups,and the DC Forums.
I’d like to also thank my friends,Chris,Greg,Michele,Ping,Pyr0,
and everyone in #dc-forums that I don’t have room to list here.
Special Contributors
A special thank you to the following authors for contributing their
expertise to various sections of this book:Bryan Cunningham,
Principal at the Denver law firm of Morgan & Cunningham LLC,
Norris Johnson,Mike Rash,Frank Thornton,Chris Hurley,and
Mike O’Dea.
ix
