SX10 Admin Guide

131 Pages·2015·5.8 MB·English

Cisco TelePresence SX10 Quick Set Administrator Guide
Collaboration Endpoint software version 8.0
NOVEMBER 2015
Administrator guide
for Cisco TelePresence SX10 Quick Set
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
Thank you for choosing Cisco! Table of contents
Your Cisco product has been designed to give you many years of
safe, reliable operation. Introduction .......................................................................................................................4
User documentation and software .......................................................................................5
This part of the product documentation is aimed at administrators
working with the setup and configuration of the video system. What’s new in CE8 ................................................................................................................6
SX10 Quick Set at a glance ..................................................................................................11
Our main objective with this Administrator guide is to address your
How to administer the video system ....................................................................................12
goals and needs. Please let us know how well we succeeded!
Configuration ..................................................................................................................16
May we recommend that you visit the Cisco web site regularly for
updated versions of this guide. User administration ..............................................................................................................17
Change the system passphrase .........................................................................................18
The user documentation can be found on
Set a PIN code for the on-screen Advanced Settings menu .............................................19
► http://www.cisco.com/go/sx-docs
System configuration ..........................................................................................................20
Add a sign in banner ...........................................................................................................21
How to use this guide Manage the certificates of the video system......................................................................22
Manage the list of trusted certificate authorities (CAs) ......................................................23
The top menu bar and the entries in the Table of contents are all Set up secure audit logging ................................................................................................24
hyperlinks. You can click on them to go to the topic. Manage pre-installed certificates for CUCM via Expressway provisioning ........................25
Set strong security mode ...................................................................................................26
Change the persistency mode............................................................................................27
Delete CUCM trust lists.......................................................................................................28
Set up Intelligent Proximity for content sharing ..................................................................29
Adjust the video quality to call rate ratio .............................................................................33
Packet loss resilience - ClearPath ......................................................................................34
Use a custom wallpaper .....................................................................................................35
Choose ringtone .................................................................................................................36
Manage local contacts ........................................................................................................37
Peripherals ......................................................................................................................38
Real-time communication requirements for displays .........................................................39
Connect the Touch 10 controller ........................................................................................40
Maintenance ...................................................................................................................42
Upgrade the system software ............................................................................................43
Add option keys ..................................................................................................................45
System status .....................................................................................................................46
Run diagnostics ...................................................................................................................47
Download log files ...............................................................................................................48
Create a remote support user ............................................................................................49
Backup or restore a configuration.......................................................................................50
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
Revert to the previously used software image ....................................................................51 Appendices ....................................................................................................................112
Factory reset the video system ..........................................................................................52 How to use the remote control and the on-screen user interface ....................................113
Factory reset the Touch 10 .................................................................................................54 How to use Touch 10 .........................................................................................................114
Capture user interface screenshots ...................................................................................55 Set up remote monitoring ..................................................................................................115
Access call information while using the web interface ......................................................116
System settings ..............................................................................................................56
Place a call using the web interface ..................................................................................117
Overview of the system settings ........................................................................................57
Share content using the web interface ..............................................................................119
Audio settings .....................................................................................................................61
Local layout control ...........................................................................................................120
CallHistory settings .............................................................................................................63
Control the local camera(s) ................................................................................................121
Cameras settings ................................................................................................................64
Control the far end camera ...............................................................................................122
Conference settings ...........................................................................................................66
Access the video system’s XML files ..............................................................................123
FacilityService settings .......................................................................................................70
Execute API commands and configurations from the web interface ................................124
Logging settings .................................................................................................................71
Manage startup scripts .....................................................................................................125
Network settings .................................................................................................................72
Serial interface (RS-232) ..................................................................................................126
NetworkServices settings ...................................................................................................79
Technical specification .......................................................................................................127
Peripherals settings ............................................................................................................84
Supported RFCs ...............................................................................................................129
Phonebook settings ............................................................................................................85
User documentation on the Cisco web site ......................................................................130
Provisioning settings ...........................................................................................................86
Proximity settings................................................................................................................88 Cisco contacts ..............................................................................................................131
RTP settings ........................................................................................................................89
Security settings .................................................................................................................90
SerialPort settings ...............................................................................................................92
SIP settings .........................................................................................................................93
Standby settings .................................................................................................................97
SystemUnit settings ............................................................................................................98
Time settings ......................................................................................................................99
UserInterface settings .......................................................................................................102
Video settings ...................................................................................................................104
Experimental settings ........................................................................................................111
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
Chapter 1
Introduction
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
User documentation and software
Products covered in this guide User documentation
• Cisco TelePresence SX10 Quick Set This guide provides you with the information required to
administrate the endpoint. How to install the endpoint is covered
in the Installation guide, and the required initial configurations are
described in the Getting started guide.
Refer to the ► User documentation on the Cisco web site
appendix for more information about the guides for this endpoint.
Downloading the user documentation
We recommend you visit the Cisco web site regularly for updated
versions of the guides:
► http://www.cisco.com/go/sx-docs
Software
Download software for the endpoint from the Cisco web site:
► http://www.cisco.com/cisco/software/navigator.html
We recommend reading the Software release notes (CE8):
► http://www.cisco.com/c/en/us/support/collaboration-
endpoints/telepresence-quick-set-series/tsd-products-
support-series-home.html
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
What’s new in CE8
This chapter provides an overview of the new and changed New features and improvements
system settings, and the new features and improvements
in the Cisco Collaboration Endpoint software version 8.0
(CE8.0) compared to TC7.3. Products Intelligent Proximity for content sharing
As CE software is based on TC7, the structure and main CE8.0 supports the following products: Cisco Proximity allows you to automatically pair your
functionalilty remains the same as in TC software. device (smartphone, tablet, or laptop) with the video
• MX200 G2
system when the device comes within range. This
For more details, we recommend reading the Software • MX300 G2 feature is disabled by default.
release notes:
• MX700
Cisco Proximity offers three services: Content sharing
► http://www.cisco.com/c/en/us/support/collaboration- • MX800 to clients, content sharing from clients and basic call
endpoints/telepresence-quick-set-series/tsd-products-
• SX10 Quick Set contol. These services are disabled by default.
support-series-home.html
• SX20 Quick Set The Cisco Proximity clients for smartphones
• SX80 and tablets (Android and iOS), and laptops
CE8.0 upgrade path Cisco TelePresence products in EX Series, C Series, (Windows and OS X) can be downloaded from
► http://proximity.cisco.com. Clients for smartphones
and Profile Series are not supported in CE software; use
It is important to consider the upgrade requirements and tablets are also available through Google Play
software version TC7.3 or earlier for these products.
of CE8.0 before upgrading; otherwise upgrading (Android) and Apple App Store (iOS).
to CE8.0 can leave you with a non-functioning
deployment that requires you to downgrade. User interfaces
Microphone LED behaviour
Refer to the software release notes, and the Products running CE software, must use the following
The LED behavior on microphones and Touch 10 has
► Upgrade the system software chapter. user interfaces:
changed. The microphone LED glows and the mute
• Touch 10 controller, available for all products. button is active in the following scenarios:
• TRC6 remote control, available for SX10 and SX20. • When initiating an outgoing call and until the call is
Touch 8 controller and remote control TRC5 are not disconnected.
supported. • When receiving an incoming call and until the call is
disconnected.
API changes • When activating the VU meter on the web interface
to test the audio levels.
The number of API commands has been reduced.
The color indications, green for active and red for
Some commands are removed, and others are different
muted, have not changed.
syntactically in order to cater for underlying architectural
changes.
More status information and configurations are available
on the video system’s web interface than in the API.
Refer to the What’s New chapter in the API guide for the
video system, to see the changes that are made to the
public API.
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
PIN code protection Removed features
The on-screen Advanced Settings menu can be PIN code • Cisco CTMS is no longer supported. Other multipoint
protected to prevent unauthorized users from changing conferencing solutions (involving Cisco TelePresence
the configuration of the video system. Server, Cisco TelePresence MCU, and/or Cisco
TelePresence Conductor) may be used instead.
• MediaNet is no longer supported.
Resolution changes
Collaboration Endpoint Software only supports displays
that support 16:9 resolution.
Supports 1080p presentation sharing both locally and in a
call, at 5 frames per second.
Remote monitoring
For increased security, it is only possible to take
snapshots of the local and far end video streams from the
video system’s web interface, when a Remote Monitoring
option key is installed on the video system.
Remote monitoring is enabled once the option key is
added, and the video system is rebooted.
No warning messages or indicators are sent to the users
of the video system. Please provide adequate notice to
the users that the system administrator may monitor and
control the camera and screen.
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
System configuration changes in CE8.0 compared to TC7.3
New configurations Time OlsonZone
Audio Input Microphone [2] Level UserInterface OSD LanguageSelection
CallHistory Mode UserInterface TouchPanel DefaultPanel
NetworkServices UPnP Mode Video AllowWebSnapshots
NetworkServices UPnP Timeout Video Layout PresentationDefault View
Peripherals Pairing Ultrasound Volume MaxLevel Video Layout ScaleToFrame
Peripherals Pairing Ultrasound Volume Mode Video Layout ScaleToFrameThreshold
Proximity Mode Video Layout Scaling
Proximity Services CallControl Video OSD EncryptionIndicator
Proximity Services ContentShare FromClients Video OSD LanguageSelection
Proximity Services ContentShare ToClients Video OSD LoginRequired
Video DefaultMainSource Video OSD Output
Video SelfviewPosition
Configurations that are removed
Video Wallpaper
<path> * means that all configurations starting with <path> are removed.
Configurations that are modified
Conference [1] Multipoint Mode
NetworkServices HTTP Mode
Network [1] DHCP RequestTFTPServerAddress
OLD: <Off / On>
NetworkServices CTMS Encryption Default value: On
NEW: <Off / HTTP+HTTPS / HTTPS>
NetworkServices CTMS Mode
Default value: HTTP+HTTPS
NetworkServices HTTPS Mode
Phonebook Server[n] Type
NetworkServices Medianet Metadata OLD: <VCS / TMS / CUCM>
Default value: TMS
SIP AuthenticateTransferror
NEW: <Off / VCS / TMS / CUCM>
SIP OCSP *
Default value: Off
SIP Profile [1] Outbound
Standby BootAction
SIP Profile [1] Proxy [n] Discovery OLD: <None / Preset1 / Preset2 / Preset3 / Preset4 / Preset5 / Preset6 / Preset7 /
Preset8 / Preset9 / Preset10 / Preset11 / Preset12 / Preset13 / Preset14 / Preset15 /
SystemUnit CallLogging Mode
RestoreCameraPosition / DefaultCameraPosition>
SystemUnit MenuLanguage NEW: <None / RestoreCameraPosition / DefaultCameraPosition>
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX10 Quick Set Administrator Guide
Standby WakeupAction Conference [1] AutoAnswer Mode
OLD: <None / Preset1 / Preset2 / Preset3 / Preset4 / Preset5 / Preset6 / Preset7 / Renamed to: Conference AutoAnswer Mode
Preset8 / Preset9 / Preset10 / Preset11 / Preset12 / Preset13 / Preset14 / Preset15 /
Conference [1] AutoAnswer Mute
RestoreCameraPosition / DefaultCameraPosition>
Renamed to: Conference AutoAnswer Mute
NEW: <None / RestoreCameraPosition / DefaultCameraPosition>
Conference [1] CallProtocolIPStack
Time Zone
Renamed to: Conference CallProtocolIPStack
Change: The list of time zones is updated. The information in the value space is from
the tz database, also called the IANA Time Zone Database. Conference [1] DefaultCall Rate
Video DefaultLayoutFamily Local (was Video Layout LocalLayoutFamily in TC7.3) Renamed to: Conference DefaultCall Rate
OLD: <Auto / FullScreen / Equal / PresentationSmallSpeaker / Conference [1] DoNotDisturb DefaultTimeout
PresentationLargeSpeaker /Prominent / Overlay / Single>
Renamed to: Conference DoNotDisturb DefaultTimeout
NEW: <Auto / Equal / Prominent / Overlay / Single>
Conference [1] Encryption Mode
Video DefaultLayoutFamily Remote (was Video Layout RemoteLayoutFamily in TC7.3)
Renamed to: Conference Encryption Mode
OLD: <Auto / FullScreen / Equal / PresentationSmallSpeaker /
PresentationLargeSpeaker /Prominent / Overlay / Single> Conference [1] FarEndControl Mode
NEW: <Auto / Equal / Prominent / Overlay / Single> Renamed to: Conference FarEndControl Mode
Video Input Connector [n] InputSourceType Conference [1] FarEndControl SignalCapability
OLD: <other / camera / PC / DVD / document_camera / whiteboard> Renamed to: Conference FarEndControl SignalCapability
NEW: <other / camera / PC / mediaplayer / document_camera / whiteboard> Conference [1] MaxReceiveCallRate
Video Input Connector [n] PresentationSelection Renamed to: Conference MaxReceiveCallRate
OLD: <Manual / Automatic / OnConnect> Conference [1] MaxTotalReceiveCallRate
NEW: <Manual / OnConnect> Renamed to: Conference MaxTotalReceiveCallRate
Conference [1] MaxTotalTransmitCallRate
Configurations that are renamed
Renamed to: Conference MaxTotalTransmitCallRate
Audio SoundsAndAlerts KeyTones Mode Conference [1] MaxTransmitCallRate
Renamed to: UserInterface KeyTones Mode Renamed to: Conference MaxTransmitCallRate
Cameras Camera [n] Backlight Conference [1] MicUnmuteOnDisconnect Mode
Renamed to: Cameras Camera [n] Backlight DefaultMode Renamed to: Conference MicUnmuteOnDisconnect Mode
Cameras Camera [n] Brightness Level Conference [1] Presentation OnPlacedOnHold
Renamed to: Cameras Camera [n] Brightness DefaultLevel Renamed to: Conference Presentation OnPlacedOnHold
Conference [1] ActiveControl Mode Conference [1] Presentation RelayQuality
Renamed to: Conference ActiveControl Mode Renamed to: Conference Presentation RelayQuality
Conference [1] AutoAnswer Delay Conference [1] VideoBandwidth MainChannel Weight
Renamed to: Conference AutoAnswer Delay Renamed to: Conference VideoBandwidth MainChannel Weight
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Cisco TelePresence SX10 Quick Set Administrator Guide
Conference [1] VideoBandwidth Mode SIP Profile [1] Turn Password
Renamed to: Conference VideoBandwidth Mode Renamed to: SIP Turn Password
Conference [1] VideoBandwidth PresentationChannel Weight SIP Profile [1] Turn Server
Renamed to: Conference VideoBandwidth PresentationChannel Weight Renamed to: SIP Turn Server
NetworkServices NTP Address SIP Profile [1] Turn UserName
Renamed to: NetworkServices NTP Server [n] Address Renamed to: SIP Turn UserName
SIP Profile [1] Authentication [1] LoginName SIP Profile [1] Type
Renamed to: SIP Authentication UserName Renamed to: SIP Type
SIP Profile [1] Authentication [1] Password SIP Profile [1] URI
Renamed to: SIP Authentication Password Renamed to: SIP URI
SIP Profile [1] DefaultTransport SystemUnit ContactInfo Type
Renamed to: SIP DefaultTransport Renamed to: UserInterface ContactInfo Type
SIP Profile [1] DisplayName Video CamCtrlPip CallSetup Duration
Renamed to: SIP DisplayName Renamed to: Video Selfview OnCall Duration
SIP Profile [1] Ice DefaultCandidate Video CamCtrlPip CallSetup Mode
Renamed to: SIP Ice DefaultCandidate Renamed to: Video Selfview OnCall Mode
SIP Profile [1] Ice Mode Video DefaultPresentationSource
Renamed to: SIP Ice Mode Renamed to: Video Presentation DefaultSource
SIP Profile[1] Line Video Layout LocalLayoutFamily
Renamed to: SIP Line Renamed to: Video DefaultLayoutFamily Local
SIP Profile[1] Mailbox Video Layout RemoteLayoutFamily
Renamed to: SIP Mailbox Renamed to: Video DefaultLayoutFamily Remote
SIP Profile [1] Proxy [n] Address Video PIP ActiveSpeaker DefaultValue Position
Renamed to: SIP Proxy [n] Address Renamed to: Video ActiveSpeaker DefaultPIPPosition
SIP Profile [1] TlsVerify Video PIP Presentation DefaultValue Position
Renamed to: SIP TlsVerify Renamed to: Video Presentation DefaultPIPPosition
SIP Profile [1] Turn BandwidthProbe Video SelfviewDefault FullscreenMode
Renamed to: SIP Turn BandwidthProbe Renamed to: Video Selfview Default FullscreenMode
SIP Profile [1] Turn DiscoverMode Video SelfviewDefault Mode
Renamed to: SIP Turn DiscoverMode Renamed to: Video Selfview Default Mode
SIP Profile [1] Turn DropRflx Video SelfviewDefault PIPPosition
Renamed to: SIP Turn DropRflx Renamed to: Video Selfview Default PIPPosition
D15330.01 SX10 Administrator Guide CE8.0, NOVEMBER 2015. www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
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