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PATHWAYS FOR
RESEARCH AND PRACTICE
Edited by Dilek Önkal and Emel Aktas
SUPPLY CHAIN
MANAGEMENT –
PATHWAYS FOR
RESEARCH AND PRACTICE
Edited by Dilek Önkal and Emel Aktas
Supply Chain Management – Pathways for Research and Practice
Edited by Dilek Önkal and Emel Aktas
Published by InTech
Janeza Trdine 9, 51000 Rijeka, Croatia
Copyright © 2011 InTech
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Publishing Process Manager Iva Lipovic
Technical Editor Teodora Smiljanic
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Image Copyright Cre8tive Images, 2006. Used under license from Shutterstock.com
First published July, 2011
Printed in Croatia
A free online edition of this book is available at www.intechopen.com
Additional hard copies can be obtained from [email protected]
Supply Chain Management – Pathways for Research and Practice,
Edited by Dilek Önkal and Emel Aktas
p. cm.
ISBN 978-953-307-294-4
Contents
Preface IX
Chapter 1 Lean Supply Chain Practices and
Performance in the Context of Malaysia 1
Azman Daud and Suhaiza Zailani
Chapter 2 Service Supply Chain: How Does It Effects
to the Logistics Service Effectiveness? 15
Kavighta Mohan and Suhaiza Zailani
Chapter 3 Supply Chain Quality Management 25
Lynn A. Fish
Chapter 4 Collaborative Quality Management 43
Goknur Arzu Akyuz
Chapter 5 Supply Chain Quality Management
by Contract Design 57
Qin Su and Qiang Liu
Chapter 6 Supply Chain Flexibility:
Managerial Implications 75
Dilek Önkal and Emel Aktas
Chapter 7 Bullwhip-Effect and Flexibility
in Supply Chain Management 85
Javier Pereira, Luciano Ahumada and Fernando Paredes
Chapter 8 A Fuzzy Goal Programming Approach
for Collaborative Supply Chain Master Planning 95
Manuel Díaz-Madroñero and David Peidro
Chapter 9 Information Sharing: a Quantitative Approach
to a Class of Integrated Supply Chain 115
Seyyed Mehdi Sahjadifar, Rasoul Haji,
Mostafa Hajiaghaei-Keshteli and Amir Mahdi Hendi
VI Contents
Chapter 10 Production and Delivery Policies
for Improved Supply Chain Performance 137
Seung-Lae Kim and Khalid Habib Mokhashi
Chapter 11 Inter-Organizational Collaboration in
Dynamic, Short-Term Supply Chains 157
Adrian Tan and Hamid Noori
Chapter 12 Advanced Supply Chain Planning
Systems (APS) Today and Tomorrow 171
Luis Antonio de Santa-Eulalia, Sophie D’Amours, Jean-Marc Frayret,
Cláudio César Menegusso and Rodrigo Cambiaghi Azevedo
Chapter 13 The Supply Chain Process
Management Maturity Model – SCPM3 201
Marcos Paulo Valadares de Oliveira, Marcelo Bronzo Ladeira
and Kevin P. McCormack
Chapter 14 Using Web Technologies
for Supply Chain Management 219
Mărincaş Delia Adriana and Voicilă Cristian
Preface
Challenges faced by supply chains appear to be growing exponentially under the
demands of increasingly complex business environments confronting the decision
makers. The world we live in now operates under interconnected economies that put
extra pressure on supply chains to fulfil ever-demanding customer preferences.
Relative attractiveness of manufacturing as well as consumption locations changes
very rapidly, which in consequence alters the economies of large scale production.
Coupled with the recent economic swings, supply chains in every country are obliged
to survive with substantially squeezed margins. Many supply chains do not have the
necessary tools and flexibility to deal with such fast changing conjunctures at either
the global or the local levels.
2010s are also witnessing further shortening of the product life cycles, forcing
producers to continually work on expanding product categories. Moreover, raw
material scarcity emerges as a gradually growing problem along with the increasing
labour costs. In this book, we tried to compile a selection of papers focusing on a wide
range of problems in the supply chain domain. Each chapter offers important insights
into understanding these problems as well as approaches to attaining effective
solutions.
The book starts with an investigation into lean supply chain practices and performance by
Azman Daud and Suhaiza Zailani. Service supply chain concepts are explored in the
2nd chapter by Kavighta Mohan and Suhaiza Zailani. This is followed by a series of
insightful chapters on the main theme of quality management, as examined by Lynn A.
Fish in Chapter 3, Goknur Arzu Akyuz in Chapter 4, and Qin Su and Qiang Liu in
Chapter 5. The next theme is supply chain flexibility, where managerial implications are
discussed by Dilek Onkal and Emel Aktas in Chapter 6; while Javier Pereira Luciano
Ahumada and Fernando Paredes discuss bullwhip effect and flexibility issues in
Chapter 7. Manuel Diaz-Madronero and David Peidro present a fuzzy goal
programming approach for collaborative supply chains in Chapter 8, followed by Mehdi
Sajadifar, Rasoul Haji, Mostafa Hajiaghaei-Keshteli, and Amir Mahdi Hendi’s focus on
information sharing in Chapter 9. Improved supply chain performance and the
associated production and delivery policy implications are investigated in Chapter 10 by
Seung-Lae Kim and Khalid Habib Mokhashi. Inter-organizational collaboration issues are
addressed by Adrian Tan and Hamid Noori in Chapter 11, while Chapter 12 presents
X Preface
work on advanced supply chain planning systems by Luis Antonio de Santa-Eulalia,
Sophie D’Amours, Jean-Marc Frayret and Claudio Cesar. A new supply chain process
management maturity model is introduced by Oliviera Marcos in Chapter 13. Finally, the
book concludes with a discussion of using internet technologies for supply chain
management by Marincas Delia Adriana.
Supply Chain Management is an important and prolific domain that will continue to
generate much research interest. We hope that the chapters collected in this book will
serve as a guide to future work on the issues that will influence supply chain
management practices, leading to efficient processes and effective decisions.
Dilek Önkal and Emel Aktas
Business School, Brunel University,
United Kingdom
