Sun ZFS Storage 7x20 Appliance Customer Service Manual - Oracle

150 Pages·2010·3.22 MB·English

by  Oracle Corporation

SunZFSStorage7x20ApplianceCustomer
ServiceManual
PartNo:821–1792–11Rev.A
November2010
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101123@25097
Contents
Preface.....................................................................................................................................................7
1 Introduction ...........................................................................................................................................9
Overview..................................................................................................................................................9
Introduction ....................................................................................................................................9
Hardware..............................................................................................................................................12
HardwareView.............................................................................................................................13
BUI.................................................................................................................................................13
CLI .................................................................................................................................................18
Tasks..............................................................................................................................................20
2 HardwareMaintenance......................................................................................................................23
Maintenance ........................................................................................................................................23
Introduction .................................................................................................................................23
7120 .......................................................................................................................................................24
7120HardwareOverview ...........................................................................................................24
ChassisOverview .........................................................................................................................24
ElectricalSpecifications...............................................................................................................26
InternalComponents ..................................................................................................................27
StandaloneControllerConfigurations......................................................................................31
AttachedStorage ..........................................................................................................................32
7320 .......................................................................................................................................................33
7320HardwareOverview ...........................................................................................................33
ChassisOverview .........................................................................................................................33
7320ReplaceableComponents ..................................................................................................39
7320SingleandClusterControllerConfigurations ................................................................40
7420/7720 .............................................................................................................................................42
3
Contents
7420/7720HardwareOverview..................................................................................................42
ChassisOverview .........................................................................................................................43
InternalBoards.............................................................................................................................45
Components .................................................................................................................................46
7420StandaloneandClusterControllerConfigurations .......................................................50
7720ClusterControllerConfigurations ...................................................................................52
AttachedStorage ..........................................................................................................................53
7700 .......................................................................................................................................................54
7700HardwareOverview ...........................................................................................................54
7x20 .......................................................................................................................................................61
7x20and7700CRUMaintenanceProcedures.........................................................................61
Prerequisites .................................................................................................................................61
SafetyInformation .......................................................................................................................62
RequiredToolsandInformation ...............................................................................................62
ChassisSerialNumber.................................................................................................................63
ControllerReplacementTasks...................................................................................................63
CabinetReplacementTasks........................................................................................................85
StorageExpansionUpgrade .......................................................................................................93
SAS2 ......................................................................................................................................................94
SunDiskShelfOverview.............................................................................................................94
Shelf.....................................................................................................................................................100
DiskShelfMaintenanceProcedures........................................................................................100
Prerequisites ...............................................................................................................................100
SafetyInformation .....................................................................................................................100
ElectrostaticDischargePrecautions ........................................................................................100
Tasks............................................................................................................................................101
Faults...................................................................................................................................................106
HardwareFaults .........................................................................................................................106
HBAExpansionpt.1..........................................................................................................................108
Expandingfrom2to3HBAs....................................................................................................108
HBAExpansionpt.2..........................................................................................................................113
Expandingfrom3to4HBAs....................................................................................................113
3 SystemMaintenance.........................................................................................................................119
System.................................................................................................................................................119
4 SunZFSStorage7x20ApplianceCustomerServiceManual • November2010
Contents
Introduction ...............................................................................................................................119
SystemDisks...............................................................................................................................119
SupportBundles.........................................................................................................................120
InitialSetup.................................................................................................................................121
FactoryReset...............................................................................................................................122
Updates...............................................................................................................................................122
SystemUpdates ..........................................................................................................................122
ConfigurationBackup .......................................................................................................................134
ConfigurationBackup...............................................................................................................134
Problems.............................................................................................................................................139
Problems .....................................................................................................................................139
Activeproblemsdisplay ............................................................................................................139
Repairingproblems ...................................................................................................................140
Relatedfeatures ..........................................................................................................................140
Logs .....................................................................................................................................................140
Introduction ...............................................................................................................................140
BUI...............................................................................................................................................142
CLI ...............................................................................................................................................142
Glossary..............................................................................................................................................145
Index ...................................................................................................................................................149
5
6
Preface
TheSunZFSStorage7x20ApplianceCustomerServiceManualcontainshardwareoverviews
andmaintenanceproceduresforOracle'sSunZFSStorage7x20seriesofNASappliances.
ThisdocumentationisalsoavailablewhileusingtheBrowserUserInterface,accessibleviathe
Helpbutton.TheappliancedocumentationmaybeupdatedusingtheSystemUpgrade
proceduredocumentedintheSystemMaintenancechapterofthisbook.
WhoShouldUseThisBook
ThesenotesareforusersandsystemadministratorswhoserviceandusetheSunZFSStorage
7x20Appliances.
RelatedDocumentation
Refertothefollowingdocumentationforinstallationinstructions,hardwareoverviews,service
proceduresandsoftwareupdatenotes.
■ InstallationGuide,AnalyticsGuideandAdministrationGuide(http://wikis.sun.com/
display/fishworks/documentation/)
■ ReleaseNotes(http://wikis.sun.com/display/fishworks/software+updates)
Third-PartyWebSiteReferences
Third-partyURLsarereferencedinthisdocumentandprovideadditional,relatedinformation.
7
Preface
Note–Oracleisnotresponsiblefortheavailabilityofthird-partyWebsitesmentionedinthis
document.Oracledoesnotendorseandisnotresponsibleorliableforanycontent,advertising,
products,orothermaterialsthatareavailableonorthroughsuchsitesorresources.Oraclewill
notberesponsibleorliableforanyactualorallegeddamageorlosscausedbyorinconnection
withtheuseoforrelianceonanysuchcontent,goods,orservicesthatareavailableonor
throughsuchsitesorresources.
Documentation,Support,andTraining
TheSunwebsiteprovidesinformationaboutthefollowingadditionalresources:
■ Documentation(http://www.sun.com/documentation/)
■ Support(http://www.sun.com/support/)
■ Training(http://www.education.oracle.com)
8 SunZFSStorage7x20ApplianceCustomerServiceManual • November2010
1
C H A P T E R 1
Introduction
Overview
Introduction
TheSunZFSStorage7000familyofproductsprovideefficientfileandblockdataservicesto
clientsoveranetwork,andarichsetofdataservicesthatcanbeappliedtothedatastoredonthe
system.
Platforms
■ 7120
■ 7320
■ 7420/7720
■ 7700
Legacyplatformsaredocumentedinthe7110,7210,7310,7410,J4400/J4500sectionsoftheSun
Storage7000UnifiedStorageSystemServiceManualavailableathttp://wikis.sun.com/display/
fishworks.(http://wikis.sun.com/display/fishworks.)
ExpansionStorage
■ SunDiskShelf
9
Overview
Protocols
SunZFSStorageappliancesincludesupportforavarietyofindustry-standardclientprotocols,
including:
■ SMB
■ NFS
■ HTTPandHTTPS
■ WebDAV
■ iSCSI
■ FC
■ SRP
■ iSER
■ FTP
■ SFTP
KeyFeatures
SunZFSStoragesystemsalsoincludenewtechnologiestodeliverthebeststorage
price/performanceandunprecedentedobservabilityofyourworkloadsinproduction,
including:
■ Analytics,asystemfordynamicallyobservingthebehaviorofyoursysteminreal-timeand
viewingdatagraphically
■ TheZFSHybridStoragePool,composedofoptionalFlash-memorydevicesforacceleration
ofreadsandwrites,low-power,high-capacitydisks,andDRAMmemory,allmanaged
transparentlyasasingledatahierarchy
DataServices
Tomanagethedatathatyouexportusingtheseprotocols,youcanconfigureyourSunZFS
Storagesystemusingthebuilt-incollectionofadvanceddataservices,including:
■ RAID-Z(RAID-5andRAID-6),mirrored,andstripeddiskconfigurations
■ Unlimitedread-onlyandread-writesnapshots,withsnapshotschedules
■ Datadeduplication
■ Built-indatacompression
■ Remotereplicationofdatafordisasterrecovery
■ Active-activeclusteringforhighavailability(7310,7320,7410,7420,and7720)
■ ThinprovisioningofiSCSILUNs
■ Virusscanningandquarantine
■ NDMPbackupandrestore
10 SunZFSStorage7x20ApplianceCustomerServiceManual • November2010