Successful Decision-Making: A Systematic Approach to Complex Problems

208 Pages·2013·2.701 MB·English

by  Rudolf Grünig, Richard Kühn (auth.)

Rudolf Grünig · Richard Kühn
Successful
Decision-Making
A Systematic Approach to
Complex Problems
Third Edition
Successful Decision-Making
.
Rudolf Gru¨nig (cid:129) Richard Ku¨hn
Successful
Decision-Making
A Systematic Approach
to Complex Problems
Third Edition
Translated from German by Anthony Clark, Claire O’Dea
and Maude Montani
RudolfGru¨nig RichardKu¨hn
ChairofManagement Marly
UniversityofFribourg Switzerland
Fribourg
Switzerland
ISBN978-3-642-32306-5 ISBN978-3-642-32307-2(eBook)
DOI10.1007/978-3-642-32307-2
SpringerHeidelbergNewYorkDordrechtLondon
LibraryofCongressControlNumber:2013934224
#Springer-VerlagBerlinHeidelberg2005,2009,2013
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Preface to the Third Edition
In this edition, Part II has been totallyrevised. The steps of the general heuristic
decision-makingprocedurearenow,exceptforthefirststep,dividedintosub-steps.
Furthermore,theproblemanalysisinStep2beginsbydefiningandstructuringthe
decisionproblemandrepresentingitasaframe.Bothmeasuresintendtofacilitate
thesuccessfulapplicationoftheprocedure.
The authors would like to express their thanks to Maude Montani for her
excellentworkintranslatingthenewpartsfromGermantoEnglishandinprepar-
ingthemanuscript.
January2013 RudolfGru¨nig
RichardKu¨hn
v
.
Preface to the Second Edition
Inthesecondedition,anewchapteraboutdecisionsequencesandaglossaryhave
beenintegrated.Furthermore,toincreasetheconciseness,Chaps.6and7havebeen
revised.
The authors would like to express their thanks to Phuong Tu Le for her
substantial work in preparing the manuscript for this edition. The authors would
alsoliketothankAnthonyClarkfortranslatingthenewchapterandtheglossary.
February2009 RudolfGru¨nig
RichardKu¨hn
vii
.
Preface
The executives of companies, non-profit organizations, and governmental
departments are regularly confronted with important decision problems. These
problemsaretypicallyhighlycomplexandthereforedifficulttoresolve.
The aim of this book is to support the management in successfully solving
complex problems. The focus of the book is a procedure for approaching any
complex decision problem. The procedure consists of steps which are explained
indetailandillustratedwithexamples.
Thisbookcouldnothavebeenproducedwithouttheeffortandtheconsiderable
talentsofAnthonyClarkandClareO’DeawhotranslatedthetextfromGermaninto
English. The authors address their great thanks to the two translators for their
excellent work. Phuong Tu Le deserves special thanks for her effort in putting
togetherthebookbytypingthemanuscriptanddesigningtheFig.s.
January2005 RudolfGru¨nig
RichardKu¨hn
ix