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Download Successful Customer Engagement Ebook by ['Nurhayati Muhamad Nor'] in PDF format completely FREE. No registration required, no payment needed. Get instant access to this valuable resource on PDFdrive.to!
About Successful Customer Engagement Ebook
The document discusses strategies for creating successful customer engagement. It recommends developing a clear engagement plan with specific objectives like increasing loyalty, sales, or feedback. Companies should get to know customers by creating personas based on interests and values to better target messages. The rules of engagement include creating positive experiences through excellent customer service and personalized content. Following up with customers and using social media, mobile, and live chat are also emphasized.
Detailed Information
| Author: | ['Nurhayati Muhamad Nor'] |
|---|---|
| Publication Year: | 2014 |
| Pages: | 31 |
| Language: | English |
| Format: | |
| Price: | FREE |
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