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About Short Notes Bpo
This document provides an overview of business process outsourcing (BPO). It defines BPO as transferring non-core but critical business processes to an external vendor. This allows organizations to focus on core competencies and improve efficiency. The document outlines benefits of outsourcing and considerations for determining what to outsource. It also discusses trends in the BPO industry, such as the growth of knowledge process outsourcing and the shift to digital channels. India is highlighted as a prominent location for BPO due to its skilled workforce and cost advantages.
Detailed Information
| Author: | ['dwarika1987'] |
|---|---|
| Publication Year: | 2010 |
| Pages: | 2 |
| Language: | English |
| Format: | |
| Price: | FREE |
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