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Services Marketing: Text and Cases PDF

308 Pages·2002·1.888 MB·English
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by Steve Baron, Kim Harris| 2002| 308 pages| 1.888| English

About Services Marketing: Text and Cases

This text has been substantially updated to cover all the most recent developments in services marketing, such as technological advances, and to make sure that the case studies and examples are as relevant and current as possible. The case studies come from a wider range of countries and types of industries, to ensure that the text caters appropriately for the student market. The book offers a comprehensive set of pedagogical tools and, as well as the case studies, each chapter contains learning objectives and end-of-chapter discussion questions and case study questions. The text also has an accompanying web site with an instructor's manual and OHP slides.

Detailed Information

Author:Steve Baron, Kim Harris
Publication Year:2002
ISBN:9780333777923
Pages:308
Language:English
File Size:1.888
Format:PDF
Price:FREE
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