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SCM Metrics PDF

19 Pages·2019·English
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by ['Kumar Kr']| 2019| 19 pages| English

About SCM Metrics

This document discusses the need for supply chain metrics that can measure performance across multiple firms in the supply chain. It notes that many current metrics referred to as supply chain metrics are actually internal logistics measures focused on a single firm. The authors provide a framework for developing metrics that can measure key supply chain processes, how each firm impacts overall performance, and be translated into shareholder value. Specifically, the framework focuses on customer relationship management and supplier relationship management processes at each link in the supply chain.

Detailed Information

Author:['Kumar Kr']
Publication Year:2019
Pages:19
Language:English
Format:PDF
Price:FREE
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