Table Of ContentANNUAL INDEX OF ARTICLES 2007©
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ARTICLE TITLE AUTHOR PAGE
Alternative directions
Changes in risk bring a “new wave” of risk transfer mechanisms Michael J. Moody, MBA, ARM January
Special Section—2007 CICA International Conference Michael J. Moody, MBA, ARM February
Sidecars
Not just for motorcycles anymore Michael J. Moody, MBA, ARM March
Financing small group health benefits in a captive
An alternative approach Michael J. Moody, MBA, ARM March
Captives and strategic planning
Captives increasingly are being used to implement ERM programs Michael J. Moody, MBA, ARM April
Help for CATS
Reinsurance intermediary teams up with the Chicago
Mercantile Exchange to offer hurricane futures and options Michael J. Moody, MBA, ARM April
State of the ART market—2007
Predictions indicate that growth will continue Michael J. Moody, MBA, ARM April
Cat bond ballou
2006 was a record-breaking year for cat bonds but the future remains cloudy Michael J. Moody, MBA, ARM May
Time for captive accreditation?
Increasing interest by regulators may force captives to
self-regulate or face more stringent regulation Michael J. Moody, MBA, ARM May
The social services market
Social services provide more than $1.9 billion in premium May
Captive claims management
Success of a captive depends largely on its approach to the claims process Michael J. Moody, MBA, ARM June
A marriage made in heaven
The advantages of a workers comp captive and the strategies to make it work Michael J. Moody, MBA, ARM June
Special Section—Vermont Captive Insurance Association (VCIA) Michael J. Moody, MBA, ARM July
Found money
Subrogation can enhance the bottom line for any ART program Michael J. Moody, MBA, ARM August
Collateral options
Regulation 114 Trusts offer a cost-effective alternative to LOCs Michael J. Moody, MBA, ARM August
Onshore vs. Offshore
Domicile selection is first step in setting up a captive Michael J.M oody, MBA, ARM September
Alternative market report
ART market continues to grow in soft market Michael J. Moody, MBA, ARM September
Captives leading the way
Captives remain preeminent in the ART market and
mid-market opportunities are on the rise Michael J.M oody, MBA, ARM October
A modesi proposal
Residential contractors: Ideal candidates for RRG? Michael J.M oody, MBA, ARM October
Actuarial support
Pinnacle helps mid-sized agencies provide the same services as the large brokers Michael J.M oody, MBA, ARM December
Coverage Concerns—Car pooling Roy C. McCormick January
Risk Management—Evidence of property insurance changes Donald S. Malecki, CPCU January
PF&M at a Glance—Artisan contractors February
Risk Management—The demise of broad form property? Donald S. Malecki, CPCU February
Risk Managers’ Forum—Be smart with intellectual property exposures Richard G. Rudolph, Ph.D., CPCU, ARM M. rch
Risk Management—The CGL & pollution liability Donald S. Malecki, CPCU March
$2.4 million in postage
Cyber problems can produce unexpected costs Dennis H. Pillsbury
118 ROUGH NOTES
ANNUAL INDEX OF ARTICLES 2007©
y
By,
$49 INM IAL LCIIOTNY OINF R6E0.V0E0N0U ES ‘AEID NUGVICORAILTCIVYOE'NMS,E NFTCO OUMNAMRDEAU TNIITOHTINYS
-
ARTICLE TITLE AUTHOR PAGE
Alternative directions
Changes in risk bring a “new wave” of risk transfer mechanisms Michael J. Moody, MBA, ARM January
Special Section—2007 CICA International Conference Michael J. Moody, MBA, ARM February
Sidecars
Not just for motorcycles anymore Michael J. Moody, MBA, ARM March
Financing small group health benefits in a captive
An alternative approach Michael J. Moody, MBA, ARM March
Captives and strategic planning
Captives increasingly are being used to implement ERM programs Michael J. Moody, MBA, ARM April
Help for CATS
Reinsurance intermediary teams up with the Chicago
Mercantile Exchange to offer hurricane futures and options Michael J. Moody, MBA, ARM April
State of the ART market—2007
Predictions indicate that growth will continue Michael J. Moody, MBA, ARM April
Cat bond ballou
2006 was a record-breaking year for cat bonds but the future remains cloudy Michael J. Moody, MBA, ARM May
Time for captive accreditation?
Increasing interest by regulators may force captives to
self-regulate or face more stringent regulation Michael J. Moody, MBA, ARM May
The social services market
Social services provide more than $1.9 billion in premium May
Captive claims management
Success of a captive depends largely on its approach to the claims process Michael J. Moody, MBA, ARM June
A marriage made in heaven
The advantages of a workers comp captive and the strategies to make it work Michael J. Moody, MBA, ARM June
Special Section—Vermont Captive Insurance Association (VCIA) Michael J. Moody, MBA, ARM July
Found money
Subrogation can enhance the bottom line for any ART program Michael J. Moody, MBA, ARM August
Collateral options
Regulation 114 Trusts offer a cost-effective alternative to LOCs Michael J. Moody, MBA, ARM August
Onshore vs. Offshore
Domicile selection is first step in setting up a captive Michael J.M oody, MBA, ARM September
Alternative market report
ART market continues to grow in soft market Michael J. Moody, MBA, ARM September
Captives leading the way
Captives remain preeminent in the ART market and
mid-market opportunities are on the rise Michael J.M oody, MBA, ARM October
A modesi proposal
Residential contractors: Ideal candidates for RRG? Michael J.M oody, MBA, ARM October
Actuarial support
Pinnacle helps mid-sized agencies provide the same services as the large brokers Michael J.M oody, MBA, ARM December
Coverage Concerns—Car pooling Roy C. McCormick January
Risk Management—Evidence of property insurance changes Donald S. Malecki, CPCU January
PF&M at a Glance—Artisan contractors February
Risk Management—The demise of broad form property? Donald S. Malecki, CPCU February
Risk Managers’ Forum—Be smart with intellectual property exposures Richard G. Rudolph, Ph.D., CPCU, ARM M. rch
Risk Management—The CGL & pollution liability Donald S. Malecki, CPCU March
$2.4 million in postage
Cyber problems can produce unexpected costs Dennis H. Pillsbury
118 ROUGH NOTES
ARTICLE TITLE AUTHOR MONTH PAGE
RIMS' Risk Maturity Model
Data from risk managers will help share ERM initiatives Michael J. Moody, MBA, ARM April 100
Risk Management—Contractors errors and omissions Donald S. Malecki, CPCU April 132
Risk Management—Installation floaters Donald S. Malecki, CPCU May 80
Risk Management—Course of construction policies Donald S. Malecki, CPCU June 96
Risk Management—Insuring professional acts Donald S. Malecki, CPCU July
Coverage Concerns—Confrontations and protests Roy C. McCormick August 92
PF&M at a Glance—Manufacturers output policies August 94
Risk Management—Producers: Beware of drawbacks to certificates Donald S. Malecki, CPCU September 248
Risk Management—A disturbing trend Donald S. Malecki, CPCU October 40
Political risk in emerging markets
ACE Global Markets “aces” the challenges of
insuring investment risk in developing economies Elisabeth Boone, CPCU October 60
Quest for the middle market
ACE offers program tailored for middle market accounts Michael J. Moody, MBA, ARM November 30
Coverage Concerns—Earnings insurance Roy C. McCormick November 44
Risk Management—Bye-bye agreed value? Donald S. Malecki, CPCU November
Risk Management—Execution of contract triggers coverage for additional insureds Donald S. Malecki, CPCU December 34
Which side of the aisle?
Insurance industry eyes new Congress Phil Zinkewicz January
Chicken or egg—Or?
Lloyd's report analyzes insurance industry cycles Phil Zinkewicz February
Of myth and men
Misunderstanding of McCarran-Ferguson once again gives rise to political moves Phil Zinkewicz July
Industry comes off well ...s o far
Bridge collapse another high-profile test for insurers Phil Zinkewicz October
Flood reform legislation talks go on ... and on
House approves extension bill; Senate action will take longer Phil Zinkewicz December
Surplus lines outlook
Underwriters gear up to meet soft market challenges Phil Zinkewicz December
Rough Notes 18th Annual Agency of the Year candidates January
Hire education
CPCU's NLI Program provides leadership training to all insurance professionals Bruce D. Hicks, CPCU, CLU January
Panel assesses P-C market changes
Catastrophes, rating models, tax codes and new capital are topics of discussion Phil Zinkewicz January
Public Policy Analysis & Opinion—Expecting a different result Kevin P. Hennosy January
Young Agents—Standing Tall
onna Chiapperino uses her strengths, energy and passion to lead by example Elaine Tolen February
Young Agent Forum—The votes are in—Will you be there to make them count? Joey O'Connor, CIC February
Public Policy Analysis & Opinion—insincerity: The enemy of clear language Kevin P. Hennosy February
Observing the industry landscape
Ratings organizations, research and consulting firms
benefit insurers, agencies, capital markets and regulators Phil Zinkewicz February
Securities litigation on the rise
Study finds class actions damages, trialsa l! increasing Phil Zinkewicz March
Looking to the future
ndustry performance to impr Phil Zinkewicz March
5 to resolve claims disputes
$s and corporations to the table Phil Zinkewicz March
confer first Best Practice honor
Phil Zinkewicz March
April
Kevin P. Hennosy April
Bob Bioss April
April
Elaine Tolen April
Kevin P. Hennosy May
of the Year award
Sula agency proves Dennis H. Pillsbury May
ts Tre powdcal season (st Robert L. Bailey May
the msurance ntm ousiy
ne anc r7 A| m>a! partner § Phil Zinkewicz May
Scott M. Primiano June
Phil Zinkewicz June
JANUARY 2008
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Public Policy Analysis & Opinion—Regulated cooperation and taxes Kevin P. Hennosy June 46
Young Agents—Launching a career
If Joel Geddes’ short insurance history is an indicator, the future looks very bright Elaine Tolen June 50
Young Agent Forum—Young agent leadership development Ashley Brady July 24
Global warming: Now an insurance industry concern
Companies and groups join effort to effect change Phil Zinkewicz July 28
Public Policy Analysis & Opinion—The NAIC’s peek-a-boo legal status Kevin P. Hennosy July 60
Married to the agency
Spouses can be a powerful combo in the workplace Phil Zinkewicz July 116
Buy what appreciates, lease what depreciates
What you need to know about leasing Bob Pettinicchi July
Public Policy Analysis & Opinion—A new slowness framework at NAIC Kevin P. Hennosy August
S&P conference addresses property/casualty concerns
Panel discusses the future of the industry's earnings posture Phil Zinkewicz August
Public Policy Analysis & Opinion—Modernized chickens come home to roost Kevin P. Hennosy September
Perceived value
A look at trends in online auto insurance buying Phil Zinkewicz September
Young Agents—Creating big opportunities in Big Sky country
John Braut spearheads campaign to revitalize Montana's young agent program Elaine Tolen September
Waiter there's a mouse in my soup ... And other tales of insurance fraud Phil Zinkewicz October
Front line reports provide lessons from disasters Elisabeth Boone, CPCU October
Public Policy Analysis & Opinion—This time it’s serious Kevin P. Hennosy October
And the winners are
Top CSRs are honored by The National Alliance Elisabeth Boone, CPCU October
The Rough Notes Company 9th annual Community Service Award for independent agents
Magazine seeks nominations Robert N. Kretzmer, CIC October
Rewarding professionalism and performance
Carolyn Bergman recognized for leadership, people skills, integrity and hard work Phil Zinkewicz October
Public Policy Analysis & Opinion—Living in interesting times Kevin P. Hennosy November
Turning tragedy into triumph
When all parties work together in the claims process,
an insured's misfortune can have a happy ending Phil Zinkewicz November
Public Policy Analysis & Opinion—Fantasy league foreign relations Kevin P. Hennosy December
Building a successful business model
Dawn Bijou Janes combines technical acumen with open mind to grow agency Elaine Tolen December
Gauging risk in the expanding international market
Chubb survey shows differing perspectives of risk managers and corporate executives Phil Zinkewicz December
True Britt
New CPCU president looks at the Society's heritage, growth potential and new directions Bruce D. Hicks, CPCU, December
PF&M at a glance—Court cases—Summary judgments December
Benefits Business—New tools for the new generation of health care Len Strazewski January
Benefits Business—HSAs receive a presidential boost Len Strazewski March
Long term care insurance: Finding a marketing strategy
Need for the product spans various age groups Len Strazewski March
Making benefits more accessible
miQuotes provides online help for the tough risks of the employee benefits community Phil Zinkewicz April
Benefits Business—Selling disability benefits Len Strazewski April
Benefits Business—Politically driven health plan changes coming Len Strazewski May
Benefits Business—Securing employee benefits for the executive class Len Strazewski June
Benefits Business—Universal health coverage Len Strazewski July
Benefits Business—New trends in cost and quality Len Strazewski August
Benefits Business—Capitalizing on the link between wellness and insurance costs Len Strazewski September
Benefits Business—Group annuities show promise Len Strazewski October 154
120 ROUGH NOTES
; ARTICLE TITLE AUTHOR MONT
Benefits Business—The uneasy open enrollment period Len Strazewski November
Riding a crest of benefits business on two coasts
Virginia-based agency's diversification boosts revenues,
smoothing the waves in the P-C market cycle Len Strazewski November
Medical tourism
Employers can save significant health care dollars
by having employees seek overseas options Michael J. Moody, MBA, ARM November
Roadmap to benefits
A finely tuned benefits “engine” delivers high-octane results for this St. Louis agency Elisabeth Boone, CPCU December
Benefits Business—Critical illness insurance: Ready for prime time? Len Strazewski December
Agency Financial Management—Perpetuation planning Paul J. Di Stefano, CPA, CPCU January
Customer Service Focus—Compensating CSRs—Think outside the box Gregory Wassberg, CIC January
Winning Strategies—Are your top-line revenue growth systems in place? Roger Sitkins February
Agency perpetuation—Your deal or their deal?
PIA National offers tool focused on perpetuation planning Bill Jenkins February
Customer Service Focus—Dealing with difficult customers Sharon Denzler, CIC, CPCU February
Customer Service Focus—Building your team Keri Morris, CIC, CISR, ACSR, AIM March
Strengthening the Front Line—Leading from the front line Emily Huling, CIC, CMC March
Agency Financial Management—Private equity capital—is it for you? Paul J. Di Stefano, CPA, CPCU March
Lessons in Leadership—lt's lonesome at the top Robert L. Bailey March
Customer Service Focus—What is the value of a designation? Ruth E. Phillips, CISR, CPSR, CPIW April
Perspectives on Management—Operations—From cost generator to strategic asset Maureen H. Hunter, Ph.D
and Linda DelPonte, CPCU April
Employee buy-in produces sustained success
“Engaged” employees of “Level 7” agencies have clear vision of owners’ goals Penny Ciaburri April
Building Equity Value—Making producer recruitment work Jeff Jenkins May
Open it up
Insurance premium finance company finds office redesign opens more than just eyes John Chivvis May
Building star producers
For this small agency diversity is king ... No clones need apply Elisabeth Boone, CPCU May
Customer Service Focus—A CSR's guide to “raising” good producers Sean Neumayer June
Risk Managers’ Forum—New ideas to reduce workers compensation losses Peter Bullard, Ph.D. and Stacy Shields June
Intergenerational communication
Make the most of your interactions with staff, clients, carriers and vendors Nancy Doucette June
Winning Strategies—Encouraging individuality, not independence Roger Sitkins June
Customer Service Focus—Soft selling Linda Faulkner, CIC July
Perspectives on Management—Planning for success Demmie Hicks August
Beyond Insurance—Acres of diamonds Scott Addis August
Building Equity Value—So you've decided to sell your agency Chris Darst August
Customer Service Focus—Plan for success Lynn DellaCroce, CIC, CISR, CPIW September
Winning Strategies—The big questions for agency owners Roger Sitkins September
Beyond Insurance—Changing the game ... to create home field advantage Scott Addis October
Customer Service Focus—Property awareness Donna Glover, CIC, CISR October
Lessons in Leadership—Tell two people Robert L. Bailey October
Winning Strategies—Going against the flow Roger Sitkins November
Customer Service Focus—The “customer first” mantra Cleva Moore, CIC, CRM, CPCU, AIS, AU, APA November
Strengthening the Front Line—From the inside out Emily Huling, CIC, CMC November
Beyond Insurance—Involving the underwriter in your client relationships Scott Addis November
Beyond Insurance—Supercharge your agency Scott Addis December
Premium financing option boosts agency income
Three providers discuss advantages of agency-owned finance companies Phil Zinkewicz December
Customer Service Focus—8 steps to success Barbara Rutherford, CIC, AIS, AU December
Agency Financial Management—Get serious about your perpetuation plan Kevin P. Donoghue, CFA, CPA December
Building “sales muscle”
The Hartford's new game plan powers sales reps and agents to peak performance Elisabeth Boone, CPCU January
Going private
One deal after anotiver, Equity Risk Partners builds
its reputation catering to private equity firms Thomas A. McCoy January
Enterprise Risk Management—ERM's increasing influence Michael J. Moody, MBA, ARM February
A great revival
Renaissance Alliance helps independent agents grow, prosper and stay independent Dennis H. Pillsbury February
The best of both worlds
Liberty Mutual's Agency Markets unit teams big-company power with regional focus Elisabeth Boone, CPCU March
Enterprise Risk Management—Beyond financial services Michael J. Moody, MBA, ARM March
Agency-Insurer Productivity—Grow up! Scott M. Primiano March
JANUARY 2008
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ARTICLE TITLE AUTHOR PAGE
A broker without borders
Argentine commercial broker has a global perspective Thomas A. McCoy April
Enterprise Risk Management—ERM: Time to take it seriously Michael J. Moody, MBA, ARM April
Matters—Minding your PR P's and Q's Nanci Evarts April
Start with the carrot
Wellness comes of age Dennis H. Pillsbury Apri!
Enterprise Risk Management—ERM: Are directors on board? Michael J. Moody, MBA, ARM May
From better to best: The power of benchmarking
Hylant Group teams up with Active Retention to boost service and performance Elisabeth Boone, CPCU May
PURE at heart
New insurer offers homeowners coverage in Florida Michael J. Moody, MBA, ARM June
Enterprise Risk Management—ERM: Looking abroad for guidance Michael J. Moody, MBA, ARM June
Identify theft
Chubb’s approach to managing the risk for affluent insureds Phil Zinkewicz June
Enterprise Risk Management—ERM advice and counsel Michael J. Moody, MBA, ARM July
Empowering local agents
Titan Lending Group offers financing and consulting to an underserved industry segment Elisabeth Boone, CPCU July
Small world—Big opportunities
Michigan agency's global outreach includes intern exchange with German broker Dave Willis July
Enterprise Risk Management—Unintended consequences Michael J. Moody, MBA, ARM August
Beyond Insurance—The risk management audit Scott Addis September
Enterprise Risk Management—Pressure from the board Michael J. Moody, MBA, ARM September
A noble undertaking
Travelers invests heavily in improving claims service and ease of access for agents Dennis H. Pillsbury September
Risk Managers’ Forum—A brave new world Richard G. Rudolph, Ph.D., CPCU, ARM September
Marketing Matters—Marketing commercial lines insurance successfully Nanci Evarts September
Sponsored Section—Target Markets Program Administrators Association September
Enterprise Risk Management—ERM certification Michael J. Moody, MBA, ARM October
Marketing Matters—Partnering for marketing success Nanci Evarts November
Chubb's “green team” tackles renewable energy risks
Growth in environmentally friendly energy provides opportunities Phil Zinkewicz November
Enterprise Risk Management—ERM: Risky business Michael J. Moody, MBA, ARM November
Improving health literacy
AVRECO's small-hospital program combines coverage with patient-friendly education Phil Zinkewicz November
Home is where the risk is
Underserved residential and habitational risks find a home
with Dauntless Specialty Brokerage Elisabeth Boone, CPCU December
It's all about the adjusters
The right TPA can help lower the total cost of loss Dennis H. Pillsbury December
Enterprise Risk Management—Software that helps integrate risk analysis Michael J. Moody, MBA, ARM December
On the same side of the table
Cottingham & Butler aligns its interests with those of its clients Dennis H. Pillsbury February
Omnia vincit labor (work wins)
A focus on community and education leads to success for The Starke Agency Dennis H. Pillsbury March
Shrinking to grow
S.C. agency loses 80% of its customers and prospers Dennis H. Pillsbury April
A happy workforce is a productive workforce
Building on and adding to Dad's business model
leads to more success for Roeding Group Companies Dennis H. Pillsbury May
Rewarding performance
Outperforming goals leads to increased ownership in this Miami agency Dennis H. Pillsbury June
Fertile ground
Regional broker brings in top-notch performers from the big guys Dennis H. Pillsbury July
122 ROUGH NOTES
ARTICLE TITLE AUTHOR
Winning the ties
Competitive fire keeps Shepherd Insurance moving forward Dennis H. Pillsbury August
True synergy
Agency and credit union benefit from customer loyalty Dennis H. Pillsbury September
425 entrepreneurs
Oswald keeps the spirit alive through rapid growth Dennis H. Pillsbury October
Work hard, play hard
Mackoul develops distinct presence in the New York metro area condo market Dennis H. Pillsbury November
Everybody have fun tonight
Philosophy of sharing creates agency powerhouse in Illinois Dennis H. Pillsbury December
The dream job
Bob Restrepo lands at State Auto to rave reviews Dennis H. Pillsbury February
Going it alone
Proudly independent Colemont Insurance Brokers scores big with construction risks Elisabeth Boone, CPCU February
A pioneer in nonstandard auto
Unitrin Specialty expands to new states, building on its agency relationships Phil Zinkewicz March
Joining forces
Liberty Mutual to acquire Ohio Casualty Elisabeth Boone, CPCU June
The licensing maze
ILSA offers agents high-tech help in meeting complex requirements Elisabeth Boone, CPCU September
A question of values
Kevin Westrope uses his personal credo to build a top-five wholesale brokerage Elisabeth Boone, CPCU October
Starr performer
Veteran underwriting manager C.\’. Starr & Company makes its mark in excess casualty Elisabeth Boone, CPCU November
Coverage Concerns—Divorce and property insurance Roy C. McCormick March
PF&M at a Glance—So ... what's your hobby? March
Coverage Concerns—‘Vacant land” coverage Roy C. McCormick April
AAIS Perspective—Personal injury Joseph S. Harrington, CPCU May
Coverage Concerns—Uninsured/underinsured motorist coverage Roy C. McCormick May
Coverage Concerns—Earthquake loss Roy C. McCormick June
Coverage Concerns—Insurance coverage for student travel abroad Roy C. McCormick July
AAIS Perspective—Business exposures and HO insurance Joseph S. Harrington, CPCU October
Coverage Concerns—Loss of use coverage Roy C. McCormick October
Coverage Concerns—Guidelines for reporting automobile accidents Roy C. McCormick December
Spring March
Summer May
Fall September
Winter November
PF&M at a Glance—Motor carrier cargo legal liability insurance January
“Anything on wheels”
Medical transport is a high-growth component of NSM's varied transportation programs Phil Zinkewicz January
Commercial vehicles Larry G. France January
Producers beware: LHWCA concerns
Hidden waterfront exposures could trap the unwary Jack Martone January
Environmental risk management
MGA helps retail agents meet complex needs Phil Zinkewicz February
Contractors market
Signs of softening Larry G. France February
The contractors market
Contractors provide more than $26 billion in premium February
Mining: Essentiai but dangerous
Challenges abound in insuring the coal industry Phil Zinkewicz March
Covering wine—For collectors and vineyard owners
Fireman's Fund specialist approach includes personal and commercial products Phil Zinkewicz March
Here we go again
Specialty market softens Phil Zinkewicz March
Recreational vehicles
Fun on land and water Larry G. France March
The Hanover's specialty lines strategy
“Super-regional” P-C carrier makes a home for agents’ specialty risks Phil Zinkewicz March
The PLUS D&O Symposium
Annual meeting analyzes and dissects the D&O market Phil Zinkewicz March
Fore! ... Arranging coverage and rooting for a claim
Golf contests, other promotions produce goodwill, boost charity coffers Edward O'Hare April
JANUARY 2008
ARTICLE TITLE AUTHOR MONTH PAGE
Special Section—AAMGA April 84
When it rains, we pay
New concept helps small businesses “weather” everyday conditions Phil Zinkewicz April
Special events, promotions, hole-in-one, prize indemnity, and weather insurance Larry G. France April
Accounting industry takes account of insurance needs
Innovative solutions open up new insurance markets Phil Zinkewicz April
International D&O
Your global D&O coverage may not be as global as you thought Dennis H. Pillsbury May
Insuring reality
Carriers discover fertile field in covering documentaries Phil Zinkewicz May
The social services market
Broad-based market includes counseling, social workers,
welfare workers E&O, halfway houses, and rehab centers Larry G. France May
Helping the helpers
Agency helps nonprofits, social service providers fulfill their missions Dave Willis May
Insuring fitness
Philadelphia Insurance teams up with West Coast specialty firm Elisabeth Boone, CPCU June
Travel leisure and the hospitality business Larry G. France June
Everything agricultural
Performance Insurance Services uses expertise to invent new and needed coverages Dennis H. Pillsbury June
PF&M at a Glance—Ocean marine insurance June
Insuring hospitality
Canadian broker HKMB has creative solutions to hotel risk management challenges Elisabeth Boone, CPCU June
Entertainment—more than $4 billion; lodging—more than $3 billion June
PF&M at a Glance—Accountants professional liability insurance July
Leading the way in EPLI
As a pioneer in this complex market, Chubb
knows the risks and designs coverages that work Elisabeth Boone, CPCU July
Immigration concerns at clubs prompt D&O enhancement
Aon Association Services adds coverage for illegal alien penalties Phil Zinkewicz July
Employment practices liability insurance Larry G. France July
EPLI offers huge potential
Only 2.5% of business operating locations are covered July
Protecting the protectors
Brownyard’s 50 years of experience make it a go-to firm Phil Zinkewicz August
The security industry
Market includes burglar/fire alarm, safety equipment
liability, security guards, and detective agencies Larry G. France August
Thomco grows niche by niche
Program administrator expands beyond its child care and senior care foundation Phil Zinkewicz August
Investigation and security services market
Some 84,000 firms offer nearly $400 million in premium August
Everything's comin’ up roses
Comp underwriters are happy but cautious Dennis H. Pillsbury September
Insuring the great outdoors
From ATV tours to whitewater rafting, Gillingham &
Associates has adventure risks covered Elisabeth Boone, CPCU September
Crossing the finish line
As marathons and other events grow in popularity, having the right coverage is key Phil Zinkewicz September
PF&M at a Giance—Recreational vehicles September
Leisure risks/pay for play
Category runs the gamut from traditional risks such as golf
courses to newer risks like inflatable structures Larry G. France September
PF&M at a Glance—Directors and officers liability insurance October
Schinnerer’s A&E program hits the big 5-0
AIA and NSPE commended program began in 1957 Elisabeth Boone, CPCU October
Non-medical professional liability
ine market represents nearly $16 billion in premium October 80
Special Section—Professional Liability Underwriting Society (PLUS) Phil Zinkewicz October 90
Professional liability Larry G. France October 112
Like a rock
Rockwood Programs leads the charge for program administrators E&O Elisabeth Boone, CPCU October 148
Insuring social services
Program manager NIF Group brings experience and focus to a challenging class Phil Zinkewicz November 38
Health care-related risks
Includes retirement and assisted living communities, nursing
homes and senior condominiums/senior housing Larry G. France November 80
Insuring home medical equipment
VGM Insurance works with local agents to protect HME providers and related risks Elisabeth Boone, CPCU November 94
126 ROUGH NOTES
ARTICLE TITLE AUTHOR MONTH PAGE
Subprime crisis could lead to D&O, E&O claims
Lawsuits already have been filed by borrowers, investors, and other affected parties Phil Zinkewicz November 102
Services for the elderly
A large and growing market November
Risk Managers’ Forum—D&0 for nonprofits George Gladis, CIC, CRM, ARM November
A preview of the 2008 specialty market
Deja vu all over again Larry G. France December
Video games: Risky business
Fireman's Fund package addresses risks of producers and distributors Phil Zinkewicz December
Online sales management tool
Agency develops software to help managers and producers measure sales results Dave Willis January
Agency Marketing Technology—Producer tools Steve Anderson February
Peace of mind
Keep your agency resilient by using off-site data storage Nancy Doucette February
Overwhelmed by e-mail?
E-mail overload affects more than the bottom line Nancy Doucette March
Helping clients stay open for business
Disaster planning tool guides agents and insureds in preparing for the worst Dave Willis April
Agency Marketing Technology—Age matters Steve Anderson April
An online research department
Advisen provides agencies of all sizes with big broker “smarts” Nancy Doucette April
Risk Managers’ Forum—Protecting information Leonard J. Watson Ed.D., CIC, CRM, CPCU, AIC April
Is your agency's Web site a one-hit wonder?
It's never been easier to keep your site updated Nancy Doucette May
Delivering risk management services
By combining various off-the-shelf products, agencies
create custom solutions that meet their unique needs Dave Willis June
The industry's B.H.A.G.
Insurance industry sets an audacious goal for real time adoption Nancy Doucette July
Agency Marketing Technology—Generational selling Steve Anderson July
Success driven by technology Dave Willis August
New tools for sales & retention
AMS Services’ PS4 Plus product gets a new name, a
new platform and numerous enhancements Len Strazewski August
The evolution of document management
Next-generation system gives agencies greater flexibility with client data John Chiwis September
Instant gratification
Selective’s xSELerate technology provides agents
with straight-through processing capabilities Nancy Doucette September
E-mail accountability
RPost Registered E-mail service provides proof that
your critical e-mails are delivered as sent Nancy Doucette October
Agency Marketing Technology—Generational servicing Steve Anderson October
Happy campers
ImageRight customers find the product delivers on its promise to
improve operations, increase productivity, reduce expenses and eliminate paper Nancy Doucette November
Have it your way
The AMS Users’ Group & ASCnet each update their Web site,
enabling members to customize the information they receive Nancy Doucette December
Agency Marketing Technology—Using video for sales and service Steve Anderson December
The media touch
A short assessment of media coverage of the insurance industry Emanuel Levy February
Collateral Chaos
Bid rigging scandal threatens legitimate contingent commission practice Emanuel Levy March
New assaults vs. long-standing loyalties
Coastal market woes may create unfortunate legislative fixes Emanuel Levy April
Reach out—Tomorrow is up to you
Agency business faces significant, but not insurmountable, challenges Emanual Levy May
Quo vadis homeowne’s flood insurance?
NAIC president calls for all-risk homeowners policy that includes flood Emanuel Levy June
Water vs. wind: The coverage dilemma
The two-policy approach solves some problems but creates others Emanuel Levy July
Rekindle your entrepreneurial spirit
Homeowners and renters insurance are fertile fields of opportunity Emanuel Levy September
Once again, challenging the integrity of insurers
Is the insurance industry adequately prepared for another “storm”? Emanuel Levy October
IRS surprise package
Proposed revenue ruling would seriously affect the captive industry Michae! J. Moody, MBA, ARM December
JANUARY 2008
