Table Of ContentPurpose of a Resume/Examples
Graham One Stop Greenlee One Stop Cochise One Stops
1910 W Thatcher Blvd 300 N Coronado Blvd Sierra Vista, AZ
Safford, AZ 85546 Clifton, AZ 85533 Douglas, AZ
928-432-6932 928-865-4003 520-458-9309
520-364-8906
www.facebook.com/AWCGG
www.seazworkforce.org
Arizona Workforce Connection Resume Workbook
https://www.careerpillar.com/Access-Key-Request-Form-SE-AZ-WC-Safford/
A successful and effective resume tells the reader the features of the potential
employee but sells them in terms of benefits that they offer.
Features are the facts that make up your personal characteristics and your career—
”this is what I am like’ and ‘this is what I have done”. Benefits are the advantages you
might bring to a company if it employs you. They show the value or relevance of your
characteristics to a particular job situation—”this is what I can do for your company”.
Feature Feature AND Benefit
Multi-tasker Ability to juggle multiple priorities with accuracy and attention to
details
Hard worker Strong work ethic, willing to do what it takes to get the job done
right and on time
Dependable Dependable worker with a spotless attendance and punctuality
record
Analytical Able to analyze data and transform it into useful information
Every line of your resume should be a strong statement of the benefits an
employer would receive if they choose to hire you. Like a strong advertisement,
a resume says “If you buy this product (hire me) these are the benefits you will
receive.”
In a recent study by Career Masters Institute, what propelled employers to immediately
discard resumes included a focus on duties instead of accomplishments, while
documented achievements were highly ranked among what employers look for.
Therefore, use expressions sparingly like “duties included” or “responsible for.”
Expressions are job-description language, not accomplishments-driven resume
language that sells.
Emphasize the special things you did to set yourself apart and do the job better than
anyone else. Utilize this formula to write strong accomplishment statements:
Problem—the problem or task you conquered
Action—the action you took
Result—the end result of your actions
Everyone has accomplishments; otherwise you would not have been paid to do a job.
Here are some examples:
“Transformed a disorganized, inefficient warehouse into a smooth-running operation
by redesigning the layout; this saved the company $25,000 in recovered stock.”
“Improved an engineering company obsolete filing system by developing a simple, yet
sophisticated functional-coding system. This saved time and money by recovering
valuable previously lost, project records”
“Achieved a 30% increase in sales within three months by providing customer service
above expectations and targeting the needs of the buyer.”
The purpose of the resume is to obtain an interview.
A resume is a sales document—plain and simple!
Job acquisition is the result of how well you market yourself to
the employer.
A successful and effective resume tells the reader the features of
the potential employee but sells them in terms of benefits that
they offer.
Emphasize the special things you did to set yourself apart and do
the job better than anyone else.
Do’s Don’ts
A job objective can give a resume focus and direction Use paragraph or complete sentences
Group skills and abilities according to categories Make the resume a boring list of job duties and responsibilities
Use adequate white space Include salary requirements
Present yourself accurately and positively Include references
Stress accomplishments Use the words I, me, my
List most recent (ten years) work history Use jargon, acronyms, and abbreviations
Use active verbs/stick to the facts Assume the reader knows technical terms
Include only relevant information Think of resume as a job description
Maintain consistency in your formatting List reasons for leaving or termination
Make it attractive to the eye Use exact dates
Use bullets Include employer addresses or phone numbers
Have others proofread List your high school education
Keep your resume to no more than two pages Use unprofessional e-mail address or voicemail
Stimulate interest in meeting you and learning more Use unprofessional e-mail address or voicemail
Leave off hobbies, personal interests Have clip-art, photos, or fancy fonts
Target your resume to each company/job Overcrowd
Chronological resume starts by listing your work history, with the most recent position listed
first. Your education, skills, and other information are listed after your experience. This type of
resume works well for job seekers with a strong, solid work history.
Functional resume focuses on your skills and experience by highlighting your abilities, such as
hiring, managing or coaching. It is used most often by people who are changing careers or who
have gaps in their employment history. This style also works well for people who have had
internships or cooperative experiences. This type of resume highlights previous work experience
that has given you background experience for the job you are seeking.
Skills Resume is well suited to those who have gained valuable experience through a number of
unrelated jobs and courses. This format is also appropriate for people who are making a
significant change in careers or do not have job experience. It emphasizes what you can do, not
where you have worked. It usually does not list specifics of work history. Applicable skills can be
established through any activities that you feel will demonstrate your qualifications: courses,
work, volunteer activities, personal life, and so forth. Try to match your skills to the position you
are applying for.
Combination Resume lists your skills and experience first. Your employment history is listed
next in chronological order. When you use a combination resume you can highlight the skills you
have that are relevant to the job you are applying for, and also provide the chronological work
history that employers prefer.
Susan J. Simmons
127 Main Street
Anytown, Virginia 99999
(999) 555-0001
Job Objective
Teller with a major bank or lending institution
A position utilizing leadership, communication and analytical abilities
Summary of Qualifications
Adept in areas of financial transactions and sales
Skilled in office procedures, bookkeeping and banking operations
Proficient in the operation of office equipment and computers
Trained in Quicken, Quick Books, Microsoft Office, Excel, Tax Cut, Word and WordPerfect
Excellent oral and written communication skills
Professional Experience
Bookkeeper/ Administrative Assistant, Henry Construction Company, Anytown, VA, 1993 - present
Maintain all financial records of company
Manage accounts receivable, payable, employee payroll and customer invoicing
Produce quarterly and annual financial reports
Implement and operate computerized bookkeeping system
Sales Associate, Yourtown Department Store, Yourtown, VA, 1989 - 1993
Provided customer service to over 250 customers daily
Received inventory, stocked shelves and maintained records for reorders
Operated Hewlett Packard 1000 electronic register system
Organized all daily closing procedures for the department
Newspaper Delivery Person, Yourtown Daily News, Yourtown, VA, 1984- 1989
Increased customer use of route from 65 to 250 people
Managed all record keeping and accounts for route
Opened new accounts and provided daily customer service
Education
Associate Degree, Yourtown Business College, Yourtown, VA
Majored in business management and banking procedures
Course work in accounting, customer relations and statistics
Additional Skills and Accomplishments
Debate champion in high school
Fluent in French and German
Earned financing for education through part time and summer work while maintaining 3.50 G.P.A
References available on request
CHRIS ATTWATER
567 Rosewood Lane
Colorado Springs, CO 81207
(960) 555-1212
[email protected]
OBJECTIVE
Executive assistant position allowing for parlay of demonstrated organization, customer service, communication and project
management skills proven by 13 years of successful, profitable self-employment.
SKILLS SUMMARY
Project Management Computer Savvy Insurance Billing
Report Preparation Customer Service Accounting/Bookkeeping
Written Correspondence Scheduling Front-Office Operations
General Office Skills Marketing & Sales Professional Presentations
PROFESSIONAL EXPERIENCE
Communication: Reports/Presentations/Technology
Prepare complex reports for managed-care organizations and insurance companies, ensuring full compliance with agency
requirements and tight deadlines.
Author professional correspondence to customers and vendors.
Design and deliver series of classes for local businesses and associations, providing ergonomic counseling and educating
employees on proper lifting techniques to avoid injury.
Conduct small-group sessions on meditation/relaxation techniques.
Communicate medical concepts to patients using layman's terms to facilitate understanding.
Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.
Customer Service/Marketing/Problem Solving
Oversee front-office operations and provide impeccable customer service:
--Built a clientele supported by 60% referral business.
Develop and implement strategic marketing plan for business:
-- Launched a thriving private practice, building revenue from $0 to over $72K in first three years with minimal overhead.
-- Create special promotions, write/design print and outdoor advertising and coordinate all media buying.
Detail Mastery & Organization
Manage all aspects of day-to-day operations as multisite owner and practitioner of Attwater Chiropractic:
-- Facility rental/maintenance.
-- Patient scheduling for busy office averaging 52 appointments weekly.
-- Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
-- Supervision of a total of eight medical receptionist interns.
-- Compliance with all healthcare facility, HMO and insurance requirements.
EMPLOYMENT HISTORY
ATTWATER CHIROPRACTIC -- Colorado Springs, CO; Pueblo, CO; Cheyenne, WY
Owner/Operator, 1997 to Present
LAKEVIEW RESTAURANT & CAFÉ -- Minneapolis, MN
Waitress, 1994 to 1997
EDUCATION
NORTHWESTERN COLLEGE OF CHIROPRACTIC -- Minneapolis, MN
Doctor of Chiropractic Degree, 1997
Four-year advanced degree requiring 30-34 credit hrs. per quarter.
GPA: 3.89/4.0
Licensed to practice chiropractic in Colorado, Minnesota, Wyoming and Montana.
BARTON COUNTY COMMUNITY COLLEGE -- Great Bend, KS
Associate's Degree in Pre-chiropractic, 1993
GPA: 4.0/4.0
COMPUTER SKILLS
Microsoft Word Visio
Microsoft Excel Microsoft Access
Microsoft PowerPoint Medisoft (Insurance Billing Software)