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About Research On User Experience Evaluation of Mobile Applications in Government Services
This study aimed to evaluate the user experience of mobile applications for government services. The researcher constructed an evaluation index system based on literature review and user interviews. Questionnaires were used to collect data to test the reliability and validity of the indexes. Mobile applications from four provinces were then evaluated using the indexes. Problems in each application were analyzed based on the scores to propose solutions for improving user experience.
Detailed Information
| Author: | ['Joao Bernardes'] |
|---|---|
| Publication Year: | 2022 |
| Pages: | 8 |
| Language: | English |
| Format: | |
| Price: | FREE |
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