RELEASE 2.0 MAINTENANCE & TROUBLE-CLEARING GUIDE

146 Pages·2010·2.91 MB·English

Alcatel-Lucent 1850
TRANSPORT SERVICE SWITCH (TSS-320)| RELEASE 2.0
MAINTENANCE & TROUBLE-CLEARING GUIDE
8DG08136DAAA
June 2010
ISSUE 3
This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any fashion by
any entity (either internal or external to Alcatel-Lucent), except in accordance with applicable agreements, contracts, or licensing, without the express written
consent of Alcatel-Lucent and the business management owner of the manual.
THIS PRODUCT COMPLIES WITH D.H.H.S. RADIATION PERFORMANCE STANDARDS 21 CFR, 1040.10, FOR A CLASS 1 LASER PRODUCT.
Notice
Every effort was made to ensure that this information product was complete and accurate at the time of printing. However, information is subject to change.
This manual applies to 1850 TSS-320 software. Release notes describing revisions to this software may impact operations described in this manual.
This transfer of commodities, technology, or software, if from the United States, is an export in accordance with the U.S. Export Administration Regulations.
Diversion contrary to U.S. law is prohibited. The export or re-export (further transfer) of such commodities, technology, software or products made from
such technology is prohibited without proper authorization(s) from the U.S. Department of Commerce or other appropriate U.S. government agency(s).
All rights reserved. No part of this manual may be reproduced, translated, stored in a retrieval system, or transmitted or distributed by any means, electronic
or mechanical, by photocopying, recording, or otherwise, without the written permission of Alcatel-Lucent. Preparing derivative works or providing
instruction based on the material is prohibited unless agreed to in writing by Alcatel-Lucent.
The product specification and/or performance levels contained in this document are for information purposes only and are subject to change without notice.
They do not represent any obligation on the part of Alcatel-Lucent. Such obligations will only be committed to in a written sales agreement signed by Alcatel-
Lucent.
Trademarks
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective
owners.
Conformance statement
Interference Information: Part 15 of FCC Rules
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the guidelines in this document, the
equipment may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference,
in which case the user will be required to correct the interference at the expense of the user.
Security Statement
In rare instances, unauthorized individuals make connections to the telecommunications network through the use of remote access features. In such an event,
applicable tariffs require that the customer pay all network charges for traffic. Alcatel-Lucent cannot be responsible for such charges and will not make any
allowance or give any credit for charges that result from unauthorized access.
Limited Warranty
For terms and conditions of sale, contact your Alcatel-Lucent Account Team.
Documentation
Product documentation is available on Alcatel-Lucent Online Support Documentation and Software web site at http://www.alcatel-lucent.com/osds.
To offer comments on this documentation, visit Alcatel-Lucent Online Support Documentation and Software web site at http://www.alcatel-lucent.com/osds
and select Online Services Helpdesk.
Developed by Alcatel-Lucent
TABLE OF CONTENTS
LIST OF FIGURES.............................................................................................................................. 5
LIST OF TABLES................................................................................................................................ 7
PREFACE.............................................................................................................................................. 9
Preliminary Information................................................................................................................... 9
Applicability...................................................................................................................................... 11
Scope................................................................................................................................................ 11
Related Documents......................................................................................................................... 12
Document support........................................................................................................................... 13
Technical support............................................................................................................................ 13
........................................................................................................................................................... 13
Document Structure........................................................................................................................ 14
General Information on Documentation........................................................................................ 14
1 GENERAL......................................................................................................................................... 15
1.1 Overview.................................................................................................................................... 15
1.2 Instruments and Accessories.................................................................................................. 16
1.3 Symbols used and conventions.............................................................................................. 17
1.4 General Safety Rules and Warnings....................................................................................... 18
1.4.1 General Safety..................................................................................................................... 18
1.4.2 General Rules...................................................................................................................... 19
1.4.3 Electrostatic Precautions..................................................................................................... 19
1.4.4 Optical Precautions.............................................................................................................. 20
1.5 Maintenance of the PC............................................................................................................. 22
1.6 Craft Terminal problems........................................................................................................... 22
2 ROUTINE MAINTENANCE............................................................................................................... 23
2.1 Overview.................................................................................................................................... 23
2.2 HW and SW Routine Maintenance actions............................................................................. 23
2.3 Routine maintenance every 6 months.................................................................................... 24
2.3.1 Fan Unit Protection cleaning procedure............................................................................. 24
2.4 Routine maintenance every 12 months.................................................................................. 26
2.4.1 Power Cables check procedure.......................................................................................... 26
2.5 Routine maintenance every 2 years........................................................................................ 27
2.5.1 Overview.............................................................................................................................. 27
2.5.2 FAN320 unit substitution procedure..................................................................................... 29
2.5.3 Fan Unit Protection substitution procedure.......................................................................... 32
2.6 SW routine maintenance.......................................................................................................... 34
3 TROUBLECLEARING....................................................................................................................... 35
3.1 Overview on troubleclearing procedures............................................................................... 35
3.1.1 TMN network management center...................................................................................... 35
3.1.2 Remote Craft Terminal (RCT) management center............................................................. 35
3.2 On-site trouble clearing............................................................................................................ 37
3.2.1 ZIC connection..................................................................................................................... 37
3.2.2 Lamp test check................................................................................................................... 37
3.3 Troubleshooting by ZIC............................................................................................................ 40
3.3.1 Troubleshooting with Automatic Laser Shutdown................................................................ 41
Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0
Table of Contents 8DG08136DAAA Edition 3 1/158
3.3.2 Alarms/status view organization.......................................................................................... 41
3.3.3 Alarm summary.................................................................................................................... 43
3.3.4 Alarm filter............................................................................................................................ 44
3.3.5 Alarms information............................................................................................................... 45
3.3.6 Board view alarms and status.............................................................................................. 46
3.3.7 Port view alarms.................................................................................................................. 49
3.3.8 Shelf and rack view alarms.................................................................................................. 51
3.3.9 Equipment view alarms........................................................................................................ 54
3.3.10 External points view alarms............................................................................................... 57
3.4 Common units frontplates and LED meanings...................................................................... 57
3.5 Condition types......................................................................................................................... 63
3.5.1 Equipment condition types................................................................................................... 64
3.5.2 Facility condition types......................................................................................................... 69
3.5.3 System Command Condition Types.................................................................................... 82
3.6 Transient Condition Types....................................................................................................... 83
4 UNITS AND SPARE PARTS REPLACEMENT................................................................................. 89
4.1 Overview.................................................................................................................................... 89
4.2 Repair Form............................................................................................................................... 89
4.3 Set of Spare parts..................................................................................................................... 90
4.3.1 Suggested spare parts......................................................................................................... 90
4.3.2 General rules on spare parts management......................................................................... 90
4.3.3 Particular rules on spare parts management....................................................................... 91
4.4 General on replacements with spare procedure.................................................................... 92
4.4.1 Alcatel-Lucent 1850 TSS-320 equipment access................................................................ 92
4.4.2 Units replacement and warnings.......................................................................................... 94
4.5 Common units replacement..................................................................................................... 95
4.5.1 EC320 unit replacement...................................................................................................... 96
4.5.2 MT320ND unit replacement................................................................................................. 101
4.5.3 PSF320 unit replacement.................................................................................................... 103
4.5.4 FAN320 unit replacement.................................................................................................... 105
4.5.5 TBUS320 unit replacement.................................................................................................. 107
4.6 SONET/SDH units and optical modules replacement........................................................... 109
4.6.1 STS-N / STM-N ports replacement procedure..................................................................... 111
4.6.2 STS-N / STM-N optical modules replacement procedure.................................................... 113
4.7 DATA units and optical modules replacement....................................................................... 115
4.7.1 DATA ports replacement procedure..................................................................................... 116
4.7.2 DATA PIM replacement procedure...................................................................................... 118
4.7.3 DATA optical module replacement procedure...................................................................... 118
4.7.4 Module mechanical removal and replacement (DLP-100)................................................... 119
4.7.5 Input/output module replacement (DLP-101)....................................................................... 120
4.7.6 XFP Replacement (DLP-102).............................................................................................. 124
4.7.7 SFP Replacement (DLP-103).............................................................................................. 127
4.8 WDM units replacement........................................................................................................... 129
4.8.1 WDM ports replacement procedure..................................................................................... 130
5 PROCEDURES.................................................................................................................................. 133
5.1 Overview.................................................................................................................................... 133
5.2 Upgrading with New Hardware................................................................................................ 133
5.3 Upgrading with New Software................................................................................................. 133
Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide
2/158 8DG08136DAAA Edition 3 Table of Contents
6 ERROR MESSAGES......................................................................................................................... 135
6.1 Overview.................................................................................................................................... 135
6.1.1 Sources of Error................................................................................................................... 135
6.1.2 Error Consequences............................................................................................................ 135
6.1.3 Error Handling...................................................................................................................... 136
6.1.4 Error Messages subdivision................................................................................................. 138
6.1.5 Error messages description in the manual.......................................................................... 138
6.2 Error messages in NES views................................................................................................. 140
6.2.1 Map management error messages...................................................................................... 140
6.2.2 NES system error messages............................................................................................... 140
6.3 Error messages in USM views................................................................................................. 141
6.3.1 Cross-Connection management error messages................................................................ 141
6.3.2 Performance management error messages........................................................................ 141
6.3.3 USM system error messages.............................................................................................. 141
7 FREQUENTLY ASKED QUESTION................................................................................................. 143
7.1 Overview.................................................................................................................................... 143
7.2 FAQ on general subjects.......................................................................................................... 144
Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0
Table of Contents 8DG08136DAAA Edition 3 3/158
Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide
4/158 8DG08136DAAA Edition 3 Table of Contents
LIST OF FIGURES
Figure 1. Alcatel-Lucent 1850 TSS-320 equipment Cooling System..................................................... 30
Figure 2. FAN320 unit extraction........................................................................................................... 31
Figure 3. FAN320 unit insertion............................................................................................................. 31
Figure 4. Fan Unit Protection extraction................................................................................................ 33
Figure 5. Fan Unit Protection insertion.................................................................................................. 33
Figure 6. General flow chart for on site troubleshooting........................................................................ 38
Figure 7. Flow chart for Power Supply alarm......................................................................................... 39
Figure 8. Alarms/status view organization (rack view example)............................................................ 42
Figure 9. Alarm filter............................................................................................................................... 44
Figure 10. Unit view alarms and status (example)................................................................................. 47
Figure 11. Module view alarms and status (example)............................................................................ 48
Figure 12. MT320ND unit alarm and status (example).......................................................................... 49
Figure 13. Example of SONET Port View alarms.................................................................................. 50
Figure 14. Example of SONET port view (contd.).................................................................................. 51
Figure 15. Alcatel-Lucent 1850 TSS-320 subrack view alarms and status (example)........................... 52
Figure 16. Alcatel-Lucent 1850 TSS-320 rack view alarm and status (example).................................. 53
Figure 17. Shelf-1-1 view alarms........................................................................................................... 54
Figure 18. Equipment view alarms and status (example)...................................................................... 55
Figure 19. Equipment view alarms (contd.)........................................................................................... 56
Figure 20. EC320 and MT320ND unit frontplate.................................................................................... 61
Figure 21. PSF320 and FAN320 unit frontplate..................................................................................... 62
Figure 22. Alcatel-Lucent 1850 TSS-320 equipment cover opening..................................................... 92
Figure 23. Alcatel-Lucent 1850 TSS-320 equipped subrack view......................................................... 93
Figure 24. EC320 unit drawing with I1 position...................................................................................... 98
Figure 25. EC320 unit replacement....................................................................................................... 100
Figure 26. TBUS320 unit replacement (extraction)................................................................................ 108
Figure 27. SFP optical module extractor tool......................................................................................... 110
Figure 28. Rack xx > Shelf xx > Board x > Module x > Port x............................................................... 111
Figure 29. Rack xx > Shelf xx > Board x > Module x............................................................................. 113
Figure 30. PP20G Equipment................................................................................................................ 116
Figure 31. Repair form........................................................................................................................... 131
Figure 32. Example of login error message........................................................................................... 138
Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0
List of Figures 8DG08136DAAA Edition 3 5/158
Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide
6/158 8DG08136DAAA Edition 3 List of Figures
LIST OF TABLES
Table 1. Product release document applicability.................................................................................... 11
Table 2. List of the main accessories..................................................................................................... 16
Table 3. List of symbols and text conventions........................................................................................ 17
Table 4. Routine maintenance scheduling............................................................................................. 23
Table 5. Alarms colors and Severity relationship................................................................................... 43
Table 6. Severity Alarm Synthesis indication......................................................................................... 43
Table 7. Alarm Surveillance information general description................................................................. 45
Table 8. EC320 unit LEDs meanings..................................................................................................... 57
Table 9. MT320ND unit LEDs meanings................................................................................................ 58
Table 10. PSF320 unit LEDs meanings................................................................................................. 60
Table 11. FAN320 unit LEDs meanings................................................................................................. 60
Table 12. EC320 HW presetting (I1)...................................................................................................... 98
Table 13. SONET/SDH units.................................................................................................................. 109
Table 14. SONET/SDH optical modules................................................................................................ 109
Table 15. DATA units.............................................................................................................................. 115
Table 16. DATA optical modules............................................................................................................ 115
Table 17. WDM units.............................................................................................................................. 129
Table 18. List of FAQs on general subjects............................................................................................ 144
Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0
List of Tables 8DG08136DAAA Edition 3 7/158
Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide
8/158 8DG08136DAAA Edition 3 List of Tables