Relationships That Enable Enterprise Change: Leveraging the Client-Consultant Connection (J-B O-D (Organizational Development))

290 Pages·2002·1.53 MB·English

by  William A. Pasmore, Ron A. Carucci

Carucci.FM2 1/23/02 10:39 AM Page vii
Relationships
That Enable
Enterprise
Change
L e v e r a g i n g t h e
C l i e n t - C o n s u l t a n t
C o n n e c t i o n
Ron A. Carucci, William A. Pasmore,
and the Colleagues of Mercer Delta
Forewords by Richard Beckhard
and David A. Nadler
Carucci.FM2 1/23/02 10:39 AM Page vi
Carucci.FM1 2/1/02 9:30 AM Page i
“Value migrates in all industries, including ours. Tomorrow’s value
creators will combine great content with even greater relationships.
Relationships That Enable Enterprise Change tells the truth about what
it really takes to create effective relationships between insiders and
outsiders, and how much success those relationships can create. It
will make both executives and advisers rethink their approach (and
change their behavior) when going about the serious business of
creating real partnerships to create real value.”
—Adrian Slywotzky, author of Value Migration,
The Profit Zone, and Profit Patterns
“Business leaders rely more than ever on trusted relationships with
a few key professionals who can bring insight, wisdom, and inter-
personal agility to important strategic and organizational issues.
Ron Carucci and Bill Pasmore have produced a masterful, battle-
tested roadmap that will enable consultants and other outside
advisors to break into this inner circle and have a truly lasting
impact on client success.”
—Andrew Sobel, author of Clients for Life
“A great resource for anyone who consults to senior managers. Full
of wonderful insights, useful tools and instructive case examples.”
—Edward E. Lawler III, most recently author of Corporate
Boards: New Strategies for Adding Value at the Top; Director,
Center for Effective Organizations; Marshall School of
Business; University of Southern California
“As a CEO and a consumer of consulting services, Carucci and
Pasmore don’t just tell it like it is—they tell it like it should be.
The book is a pragmatic how-to-help-your-client guide that I’m
sure will be highly valuable to those who are guiding managers
to manage change.”
—Charlie Strauss, CEO, Unilever HPC North America
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The Change Agent Series
for Groups and Organizations
MISSION STATEMENT
The books in this series are intended to be cutting-edge, state-of-the-art,
innovative approaches to organization change and development. They are
written for and by practitioners interested in new approaches to facilitating
effective organization change. They are geared to providing both theory and
advice on practical applications.
SERIES EDITORS
William J. Rothwell
Roland Sullivan
Kristine Quade
EDITORIAL BOARD
David Bradford
W. Warner Burke
Edith Whitfield Seashore
Robert Tannenbaum
Christopher G. Worley
Shaolin Zhang
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Other Practicing Organization Development Titles
Finding Your Way in the Consulting Jungle: A Guidebook for Organization
Development Practitioners
Arthur M. Freedman and Richard E. Zackrison
Facilitating Organization Change: Lessons from Complexity Science
Edwin E. Olson and Glenda H. Eoyang
Appreciative Inquiry: Change at the Speed of Imagination
Jane Magruder Watkins and Bernard J. Mohr
Beyond Change Management: Advanced Strategies for Today’s Transformational Leaders
Dean Anderson and Linda Ackerman Anderson
The Change Leader’s Roadmap: How to Navigate Your Organization’s Transformation
Linda Ackerman Anderson and Dean Anderson
Guiding Change Journeys: A Synergistic Approach to Organization Transformation
Rebecca Chan Allen
Balancing Individual and Organizational Values: Walking the Tightrope to Success
Ken Hultman with Bill Gellermann
The Conscious Consultant: Mastering Change from the Inside Out
Kristine Quade and Renée M. Brown
Rewiring Organizations for the Networked Economy: Organizing, Managing,
and Leading in the Information Age
Stan Herman
Organization Development and Consulting: Perspectives and Foundations
Fred Massarik and Marissa Pei-Carpenter
Carucci.FM2 1/23/02 10:39 AM Page v
Relationships
That Enable
Enterprise
Change
Carucci.FM2 1/23/02 10:39 AM Page vi
Carucci.FM2 1/23/02 10:39 AM Page vii
Relationships
That Enable
Enterprise
Change
L e v e r a g i n g t h e
C l i e n t - C o n s u l t a n t
C o n n e c t i o n
Ron A. Carucci, William A. Pasmore,
and the Colleagues of Mercer Delta
Forewords by Richard Beckhard
and David A. Nadler
carucciebk.qxd 2/1/02 11:30 AM Page 2
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