Download Redwood City - Public Works Memo - Publicstuff Mobile CRM 122112 PDF Free - Full Version
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About Redwood City - Public Works Memo - Publicstuff Mobile CRM 122112
The memorandum recommends approving a 3-year contract with PublicStuff, Inc. for a Citizen Request Management system and mobile app for $XXXXX. The CRM would replace legacy systems and allow residents to submit service requests online or via app. It would route requests to staff, allow residents to track status, and provide analytics. Staff evaluated options and found PublicStuff met requirements and offered the best value through its experience, responsiveness, ease of use, and ability to integrate with City systems. Funds for the project were allocated from prior budget approvals for organizational efficiency initiatives.
Detailed Information
| Author: | ['api-281755212'] |
|---|---|
| Publication Year: | 2015 |
| Pages: | 3 |
| Language: | English |
| Format: | |
| Price: | FREE |
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