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Redress of Public Grievance PDF

290 Pages·2018·English
by  ['A']
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by ['A']| 2018| 290 pages| English

About Redress of Public Grievance

This document provides guidelines for redressing public grievances in the Government of India. It discusses setting up a centralized public grievance redress and monitoring system across all ministries and departments to improve transparency and effectiveness. It emphasizes the need for a robust grievance redress mechanism, especially in departments with high public interaction. The system utilizes internet and ICT to enable collating and analyzing grievance data from different levels. The document provides recommendations from the Administrative Reforms Commission and the Parliamentary Committee on improving information dissemination about grievance redress systems and ensuring they are simple, quick and effective in addressing public complaints.

Detailed Information

Author:['A']
Publication Year:2018
Pages:290
Language:English
Format:PDF
Price:FREE
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