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The best examples, real connections,
and great study tools
Real Communication uses stories from real people and the world around us to present
the best and most lively introduction to communication concepts. It’s filled with top new
research and study tools that will help you make the most of your class.
Always the most engaging examples
from everyday experience.
A broad array of examples — featuring Neil
deGrasse Tyson, the cast of Glee, the BP oil spill,
Michelle Obama, John McCain, the Amish, and
Harry Potter — serve as relevant backdrops for
seeing communication scholarship at work in
your life, in the news, and in popular culture.
Innovative features get you thinking
critically about your communication.
• REAL COMMUNICATOR boxes highlight how real
individuals have improved their lives by applying
communication concepts.
• The CONNECT feature emphasizes how the different
parts of the discipline support and inform one another.
• Critical thinking boxes on ethics, culture, and
technology address contemporary topics and issues.
• WHAT ABOUT YOU? quizzes and marginal AND
YOU? questions help you build self-awareness and
consider research.
The best study tools in the book and online.
The flexible REAL REFERENCE study tool in every chapter can be used pre- or post-
reading to reinforce chapter concepts and help you study for exams. The book’s
companion Web site offers 24/7 free online review and study tools. See the inside
back cover for details or visit the site at bedfordstmartins.com/realcomm.
A new chapter on intercultural communication.
Integrated coverage throughout the text and a new intercultural chapter
(Chapter 3) drive home the effects that this dynamic area of study have on our
interactions. Topics for study and discussion include cultural variations, social
identity, group affiliation, intercultural communication challenges, and strategies
for improving intercultural communication.
New, cutting-edge texting for a specified period. Another remedy is to be mindful and con-
siderate of others. You may think it’s not a big deal to send text messages
scholarship on mediated
during a classmate’s presentation in your human communication course,
communication examines but if the roles were reversed, you might worry your speech was boring
or that your skills as a speaker were truly lacking (Mello, 2009; Stephens
how we communicate now.
& Davis, 2009). This point goes for interpersonal interactions as well—
The second edition incorporates if you’re texting Rodney or playing Words with Friends with Denise
exciting research and practical while you’re engaged in a face-to-face conversation with Alex, you might
be sending Alex an unintended message about how much (or how little)
advice on communicating with
you value his company.
technology. Special attention is
paid to relevant topics like social
networking, technology and privacy,
and cyberbullying — as well as flaming
and trolling.
A new public speaking unit
Sample Student Persuasive Speech 16.1
covers the essential skills,
Una ChUa offers practical advice, and
Tufts University
presents the best models for
Preventing cyberbullying
successful speeches.
On the evening of September 22, 2010, Rut-
gers University freshman Tyler Clementi up- New coverage offers more help
dated his Facebook status: “Jumping off the with key challenges like researching,
gw [George Washington] Bridge sorry.” A few organizing and outlining, and
hours later, he did just that. But what would informative vs. persuasive speaking.
cause Clementi, recognized as a bright student
New visually annotated student
and talented musician with a promising future,
Appropriate attire and a speeches show delivery in action.
sincere facial expression suit to take his own life? The answer, unhappily,
Una’s serious topic. involves two bullies and a webcam.
According to a New York Times report,
Clementi’s roommate and a female acquaintance stand accused of
invasion of privacy. The charge? Using a webcam to view and transmit
private images of Clementi in an intimate encounter with another
young man. Tyler Clementi’s story is tragic, but it’s not an isolated
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Real
Communication
An Introduction
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Real
Communication
An Introduction
Second edItIon
Dan o’haIr
University of Kentucky
mary WIEmann
Emeritus, Santa Barbara City College
With
Dorothy ImrICh mUllIn
University of California, Santa Barbara
JaSon J. tEvEn
California State University, Fullerton
Bedford/St. martin’s
Boston • new york
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For Bedford/St. Martin’s
Publisher for Communication: Erika Gutierrez
Senior Developmental Editor: Karen Schultz Moore
Contributing Editor: Ann Kirby-Payne
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Editorial Assistant: Mollie Laffin-Rose
Production Editor: Jessica Skrocki Gould
Senior Production Supervisor: Nancy Myers
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Marketing Managers: Adrienne Petsick and Stacey Propps
Market Development Assistant: Diana Landes
Marketing Assistants: Alexis Smith and Allyson Russell
Copy Editor: Wendy Annibell
Indexer: Melanie Belkin
Photo Researcher: Susan McDermott Barlow
Permissions Manager: Kalina K. Ingham
Art Director: Lucy Krikorian
Text Design: Jerilyn Bockorick
Cover Design: Billy Boardman
Cover Photos: Getty Images
Composition: Cenveo Publisher Services/Nesbitt Graphics, Inc.
Printing and Binding: RR Donnelley and Sons
President: Joan E. Feinberg
Editorial Director: Denise B. Wydra
Director of Development: Erica T. Appel
Director of Marketing: Karen R. Soeltz
Director of Production: Susan W. Brown
Associate Director, Editorial Production: Elise S. Kaiser
Managing Editor: Shuli Traub
Library of Congress Control Number: 2011934519
Copyright © 2012, 2009 by Bedford/St. Martin’s
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, except as may be expressly permitted by the applicable copyright statutes or in
writing by the Publisher.
Manufactured in the United States of America.
6 5 4 3 2 1
f e d c b a
For information, write: Bedford/St. Martin’s, 75 Arlington Street, Boston, MA 02116
(617-399-4000)
ISBN: 978-0-312-64420-8
ISBN: 978-1-4576-0279-5
Acknowledgments
Acknowledgments and copyrights appear at the back of the book on A-1–A-4, which constitute
an extension of the copyright page. It is a violation of the law to reproduce these selections by
any means whatsoever without the written permission of the copyright holder.
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