Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 8th Edition

914 Pages·2006·8.07 MB·English

by  Harold Kerzner

PROJECT
MANAGEMENT
A Systems Approach to
Planning, Scheduling,
and Controlling
EIGHTH EDITION
H A R O L D K E R Z N E R , P h . D .
Division of Business Administration
Baldwin-Wallace College
Berea,Ohio
John Wiley & Sons, Inc.

PROJECT
MANAGEMENT
Dr. Kerzner’s 16 Points to Project
Management Maturity
1. Adopt a project management methodology and use it consistently.
2. Implement a philosophy that drives the company toward project man-
agement maturity and communicate it to everyone.
3. Commit to developing effective plans at the beginning of each project.
4. Minimize scope changes by committing to realistic objectives.
5. Recognize that cost and schedule management are inseparable.
6. Select the right person as the project manager.
7. Provide executives with project sponsor information, not project man-
agement information.
8. Strengthen involvement and support of line management.
9. Focus on deliverables rather than resources.
10. Cultivate effective communication, cooperation, and trust to achieve
rapid project management maturity.
11. Share recognition for project success with the entire project team and
line management.
12. Eliminate nonproductive meetings.
13. Focus on identifying and solving problems early, quickly, and cost ef-
fectively.
14. Measure progress periodically.
15. Use project management software as a tool—not as a substitute for ef-
fective planning or interpersonal skills.
16. Institute an all-employee training program with periodic updates based
upon documented lessons learned.
PROJECT
MANAGEMENT
A Systems Approach to
Planning, Scheduling,
and Controlling
EIGHTH EDITION
H A R O L D K E R Z N E R , P h . D .
Division of Business Administration
Baldwin-Wallace College
Berea,Ohio
John Wiley & Sons, Inc.
This book is printed on acid-free paper. ∞
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Library of Congress Cataloging-in-Publication Data:
Kerzner,Harold.
Project management :a systems approach to planning,scheduling,and controlling /
Harold Kerzner.--8th ed.
p. cm.
Includes bibliographical references and indexes.
ISBN 0-471-22577-0 (cloth :alk. paper)
1. Project management. I. Title.
HD69.P75 K47 2002
658.4(cid:1)04--dc21
2002028892
Printed in the United States of America.
10 9 8 7 6 5 4 3 2 1
To
Dr. Herman Krier,
my Friend and Guru,
who taught me well the
meaning of the word “persistence”

Contents
Preface xix
1 OVERVIEW 1
1.0 Introduction 1
1.1 Understanding Project Management 2
1.2 Defining Project Success 6
1.3 The Project Manager–Line Manager Interface 7
1.4 Defining the Project Manager’s Role 9
1.5 Defining the Functional Manager’s Role 11
1.6 Defining the Functional Employee’s Role 14
1.7 Defining the Executive’s Role 14
1.8 Working with Executives 15
1.9 The Project Manager as the Planning Agent 16
1.10 Project Champions 17
1.11 The Downside of Project Management 18
1.12 Project-Driven versus Non–Project-Driven Organizations 19
1.13 Marketing in the Project-Driven Organization 21
1.14 Classification of Projects 23
1.15 Location of the Project Manager 24
1.16 Differing Views of Project Management 26
1.17 Concurrent Engineering:A Project Management Approach 27
Problems 27
Case Study
Williams Machine Tool Company 30
vii