Practical Studies in E-Government: Best Practices from Around the World

262 Pages·2011·8.03 MB·English

by  Saïd Assar

Practical Studies in E-Government
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Saïd Assar Imed Boughzala
●
Isabelle Boydens
Editors
Practical Studies
in E-Government
Best Practices from Around the World
Editors
Saïd Assar Imed Boughzala
Institut Télécom Institut Télécom
Telecom Business School Telecom Business School
Evry, France Evry, France
[email protected] [email protected]
Isabelle Boydens
Free University of Brussels (ULB)
Information and Communication Science
Brussels, Belgium
[email protected]
ISBN 978-1-4419-7532-4 e-ISBN 978-1-4419-7533-1
DOI 10.1007/978-1-4419-7533-1
Springer New York Dordrecht Heidelberg London
© Springer Science+Business Media, LLC 2011
All rights reserved. This work may not be translated or copied in whole or in part without the written
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The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are
not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject
to proprietary rights.
Printed on acid-free paper
Springer is part of Springer Science+Business Media (www.springer.com)
Contents
1 Back to Practice, a Decade of Research in E-Government ................. 1
Saïd Assar, Imed Boughzala, and Isabelle Boydens
2 E-Procurement, from Project to Practice:
Empirical Evidence from the French Public Sector ............................ 13
Godefroy Beauvallet, Younès Boughzala, and Saïd Assar
3 Implementation of E-Government in Mexico:
The Case of Infonavit .............................................................................. 29
Lizbeth Herrera and J. Ramon Gil-Garcia
4 The Casualty Assistance Readiness Enhancement System:
A Case Study in Rapid Prototyping and Design for Flexibility .......... 49
Simon R. Goerger, Ernest Y. Wong, Dale L. Henderson,
Brian K. Sperling, and William Bland
5 An Overview of Some Electronic Identification
Use Cases in Europe ................................................................................ 71
Fabrice Mattatia
6 Privacy and Personal Information Held by Government:
A Comparative Study, Japan and New Zealand .................................. 93
Rowena Cullen
7 Strategic Issues Relating to Data Quality for E-Government:
Learning from an Approach Adopted in Belgium ............................... 113
Isabelle Boydens
8 Long-Term Verifiability of Remote Electronic Elections .................... 131
Lucie Langer
v
vi Contents
9 Law-Based Ontology for E-Government Services
Construction – Case Study: The Specification of Services
in Relationship with the Venture Creation in Switzerland ................. 149
Abdelaziz Khadraoui, Wanda Opprecht, Michel Léonard,
and Christine Aïdonidis
10 Architectural Principles for Orchestration
of Cross-Organizational Service Delivery:
Case Studies from the Netherlands ....................................................... 167
Anne Fleur van Veenstra and Marijn Janssen
11 Achieving Interoperability Through Base Registries
for Governmental Services and Document Management .................... 187
Yannis Charalabidis, Fenareti Lampathaki, and Dimitris Askounis
12 Envisioning Advanced User Interfaces for E-Government
Applications: A Case Study .................................................................... 205
Gaëlle Calvary, Audrey Serna, Joëlle Coutaz, Dominique Scapin,
Florence Pontico, and Marco Winckler
13 Practices to Develop Spatial Data Infrastructures:
Exploring the Contribution to E-Government ..................................... 229
Joep Crompvoets, Glenn Vancauwenberghe, Geert Bouckaert,
and Danny Vandenbroucke
Index ................................................................................................................. 249
Contributors
Christine Aïdonidis
Centre des Technologies de l’Information, State of Geneva,
64, 66 Rue du Grand Pré, 1211 Geneva 3, Switzerland
[email protected]
Dimitris Askounis
National Technical University of Athens,
Iroon Polytechniou 9, Athens,15780, Greece
[email protected]
Saïd Assar
Insitut Télécom, Telecom Business School, 9, rue Ch. Fourier, 91011 Evry, France
[email protected]
Godefroy Beauvallet
Institut Télécom, Télécom ParisTech,
46, Rue Barrault, 75013 Paris, France
[email protected]
William Bland
Department of Systems Engineering (MADN-SE), United States Military
Academy, 646 Swift Road, West Point, NY 10996, USA
[email protected]
Geert Bouckaert
Public Management Institute, Katholieke Universiteit Leuven,
Parkstraat 45, B-3000, Leuven, Belgium
[email protected]
Imed Boughzala
Institut Télécom, Telecom Business School,
9, Rue Ch. Fourier 91011, Evry, France
[email protected]
vii
viii Contributors
Younès Boughzala
Université de Savoie, Institut de Recherche en Économie et Gestion (IREGE),
4 Chemin de Bellevue, BP 80439, 74944 Annecy le Vieux Cedex, France
[email protected]
Isabelle Boydens
Département Sciences de l’Information et de la Communication – CP 123,
Université Libre de Bruxelles, Faculté de Philosophie et Lettres,
Avenue F.D. Roosevelt, 50, B-1050, Bruxelles, Belgium
[email protected]
Gaëlle Calvary
Université de Grenoble, CNRS, LIG, 385, Rue de la Bibliothèque, BP 53,
38041 Grenoble Cedex 9, France
[email protected]
Yannis Charalabidis
Department of Information and Communication Systems Engineering, University
of the Aegean, School of Sciences, Karlovassi, Samos, 83200, Greece
[email protected]
Joëlle Coutaz
Université de Grenoble, CNRS, LIG, 385, Rue de la Bibliothèque, BP 53,
38041 Grenoble Cedex 9, France
[email protected]
Joep Crompvoets
Public Management Institute, Katholieke Universiteit Leuven,
Parkstraat 45, B-3000, Leuven, Belgium
[email protected]
Rowena Cullen
School of Information Management, Victoria University of Wellington,
PO Box 600, Wellington, New Zealand
[email protected]
J. Ramon Gil-Garcia
Centro de Investigación y Docencia Económicas, Carretera México-Toluca 3655,
Col. Lomas de Santa Fe, CP, México 01210, DF, Mexico
[email protected]
Simon R. Goerger
Department of Systems Engineering (MADN-SE), United States Military
Academy, 646 Swift Road, West Point, NY 10996, USA
[email protected]
Dale L. Henderson
Department of Systems Engineering (MADN-SE), United States Military
Academy, 646 Swift Road, West Point, NY 10996, USA
[email protected]
Contributors ix
Lizbeth Herrera
Centro de Investigación y Docencia Económicas, Carretera México-Toluca 3655,
Col. Lomas de Santa Fe, CP México 01210, DF, Mexico
[email protected]
Marijn Janssen
Delft University of Technology, Jaffalaan 5, 2628 BX, Delft, The Netherlands
[email protected]
Abdelaziz Khadraoui
Department of Information Systems, University of Geneva,
Battelle, CUI, 7 Route de Drize, CH-1227 Carouge, Geneva, Switzerland
[email protected]
Fenareti Lampathaki
National Technical University of Athens, Iroon Polytechniou 9, Athens,15780, Greece
[email protected]
Lucie Langer
Technische Universität Darmstadt, Department of Computer Science,
Cryptography and Computer Algebra Group, Hochschulstraße 10,
64289, Darmstadt, Germany
[email protected]
Michel Léonard
Department of Information Systems, University of Geneva,
Battelle, CUI, 7 Route de Drize, CH-1227 Carouge, Geneva, Switzerland
[email protected]
Fabrice Mattatia
Secrétariat d’Etat chargé de la prospective et du développement de l’économie
numérique, 35 rue St-Dominique, 75007 Paris, France
[email protected]
Wanda Opprecht
Department of Information Systems, University of Geneva,
Battelle, CUI, 7 Route de Drize, CH-1227 Carouge, Geneva, Switzerland
[email protected]
Florence Pontico
Région Midi-Pyrénées, DSI – Service Etudes et Solutions, 22 Boulevard du
Maréchal Juin, 31406 Toulouse, France
[email protected]
Dominique Scapin
INRIA Paris – Rocquencourt Research Centre, Domaine de
Voluceau-Rocquencourt, BP 105, Le Chesnay 78153, France
[email protected]