PMP Project Management Professional Exam Study Guide 5th

677 Pages·2009·9.37 MB·English

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®
PMP
Project Management
Professional Exam
Study Guide
Fifth Edition
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®
PMP
Project Management
Professional Exam
Study Guide
Fifth Edition
Kim Heldman
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Acquisitions Editor: Jeff Kellum
Development Editor: Alexa Murphy
Technical Editors: Terri Wagner and Brett Feddersen
Production Editor: Christine O’Connor
Copy Editor: Judy Flynn
Production Manager: Tim Tate
Vice President and Executive Group Publisher: Richard Swadley
Vice President and Publisher: Neil Edde
Project Manager 1: Laura Moss-Hollister
Associate Producer: Angie Denny
Quality Assurance: Josh Frank
Book Designers: Judy Fung, Bill Gibson
Compositor: Craig Woods, Happenstance Type-O-Rama
Proofreader: Publication Services, Inc.
Indexer: Nancy Guenther
Project Coordinator, Cover: Lynsey Stanford
Cover Designer: Ryan Sneed
Copyright © 2009 by Wiley Publishing, Inc., Indianapolis, Indiana
Published simultaneously in Canada
ISBN: 978-0-470-45558-6
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any
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be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030,
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Library of Congress Cataloging-in-Publication Data.
Heldman, Kim.
PMP : project management professional exam study guide / Kim Heldman. — 5th ed.
p. cm.
A study guide to : A guide to the project management body of knowledge (PMBOK guide).
Includes index.
ISBN 978-0-470-45558-6 (paper/cd-rom)
1. Project management—Examinations, questions, etc. I. Guide to the project management body of knowledge
(PMBOK guide) II. Title.
HD69.P75H445 2009
658.4’04—dc22
2009010841
TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley
& Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written per-
mission. PMI, CAMP, PMP, and PMBOK Guide are a registered trademark of Project Management Institute, Inc.
Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.
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Dear Reader,
Thank you for choosing PMP: Project Management Professional Exam Study Guide, Fifth
Edition. This book is part of a family of premium-quality Sybex books, all of which are
written by outstanding authors who combine practical experience with a gift for teaching.
Sybex was founded in 1976. More than thirty years later, we’re still committed to produc-
ing consistently exceptional books. With each of our titles we’re working hard to set a new
standard for the industry. From the paper we print on, to the authors we work with, our
goal is to bring you the best books available.
I hope you see all that refected in these pages. I’d be very interested to hear your com-
ments and get your feedback on how we’re doing. Feel free to let me know what you think
about this or any other Sybex book by sending me an email at
To BB, my forever love
—Kimmie
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Acknowledgments
Thank you for buying the PMP Project Management Professional Study Guide Fifth Edition
to help you study and prepare for the PMP® exam. Thousands of readers worldwide have
used previous editions of this book to help them study for and pass the exam. Because of their
success and their recommendations to friends and co-workers, we’ve been able to keep this
study guide up-to-date to match the changes made in the PMBOK® Guide Fourth Edition.
I would also like to thank the countless instructors who use my book in their PMP prep
classes. I’ve heard from many of you over the past few months wondering when this edition
would be available. Thank you for your continued interest in using the Study Guide in your
classes. A big thanks to all the PMI chapters who use this book in their classes as well.
A huge thank you goes to Neil Edde, vice president and publisher at Sybex, for giving me
the opportunity to revise and update this edition. Neil took a chance way back when on the
frst edition of this book. I can’t thank him enough for having the foresight at that time to
believe in this little known exam.
This book clearly fts the defnition of a project, and the team at Sybex is one of the best
project teams you’ll ever fnd. I appreciate all the hard work and dedication everyone on
the team put into producing this book. A special thanks goes to Jeff Kellum, acquisitions
editor. Jeff and I have worked on several editions of this book together and I appreciate his
diligence and insightful ideas for updates to the book over the years. It’s always a pleasure to
work with Jeff.
Next I’d like to thank Alexa Murphy, development editor, for her diligent work in help-
ing me make this edition the best it can be. Her recommendations and clarifcations helped
make the text much stronger. A big thanks also goes to Christine O’Connor, production
editor, for her insightful suggestions and comments and for keeping the latter stages of the
book on track. And thanks also to Judy Flynn, copyeditor, for all her help.
There were many folks involved behind the scenes who also deserve my thanks. They are
Publication Services, Inc., proofreaders, and Nancy Guenther, indexer.
Next I’d like to thank Terri Wagner, technical editor, for her keen eye and valuable sug-
gestions for improvements to the text. Terri is the president of Mentor Source, Inc. and
uses this book in her classes. Her suggestions came from years of classroom exposure and
student questions and suggestions. I have had the pleasure of working with Terri on several
occasions and would recommend her classes. Thanks, Terri, for helping make this the best
edition of the Study Guide ever!
I have a special heartfelt thanks for Brett Feddersen, who served as the fnal technical editor
on the book. I have had the great pleasure of working with Brett over the last several years and
have delighted in our friendship and in watching him stretch and grow professionally while
dealing with the many challenges that came his way. If you are ever in need of the best project
manager in the world, Brett is your man (but you can’t have him because he works for me!).
Last, but always the frst on my list, is my best friend for a couple of decades and counting,
BB. I love you and I would never have accomplished what I have to date without your love
and support. You’re the best! And I’d be remiss if I didn’t also thank Jason and Leah, Noelle,
Amanda and Steve, and of course the two best granddaughters on the planet, Kate and
Juliette, for their support and understanding.
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