Page 2 IBBC 2004 Conference Proceeding Editors: Shazali Abu Mansor Rujhan Mustafa Puah ...

1342 Pages·2004·27.13 MB·English

IBBC 2004 Conference Proceeding Editors:

Shazali Abu Mansor
Rujhan Mustafa
Puah Chin Hong
Lo May Chiun
Salbiah Edman
Dayang Affizzah Awang Marikan
Rossazana Abd. Rahim
i
Table of Content

1. Money Demand Stability and Monetary Policy in a Fast Growing Economy: Experience from 1
Malaysia
Marial A. Yol

2. The Instability of the Long Run Money Demand Function: AN I(2) Interpretations 14
Eng Yoke Kee
Muzafar Shah Habibullah

3. The US and Japanese Interest Rate Volatility and Money Demand in Malaysia 25
Jauhari Dahalan

4. An Empirical Analysis (Using Panel Data) on the Relationship Between Firm Performance and 37
Corporate Governance Practices
Allan Chan Aik Leng
Shazali Abu Mansor

5. A Different Perspective of Service for Licensed Financial Planner 45
Bryan Lo Ching Wing
Geoffrey H. Tanakinjal
Airulamri Amran

6. Episodic Transient Behaviour of Dependencies: Evidence from Kuala Lumpur Composite Index 51
Kian-Ping Lim
Melvin J. Hinich
Hock-Ann Lee

7. Corporate Governance Practice of Labuan Offshore Companies: A Comparison Study Between 59
Offshore Banks and Insurance-Related Companies
Syed Azizi Wafa
Zatul Karamah Ahmad Baharul-Ulum
Lim Thien Sang
Mori Kogid

8. Factors Driving Electronic Commerce Initiative in Malaysian’ Organization 69
Noor Raihan Ab Hamid
Ali Khatibi
Teah Woon Sim, Chloe

9. Development of E-Commerce for Small-Medium Enterprise in Sarawak 80
Lee Kim Seng
Rujhan Mustafa

10. An Empirical Study on Consumer Motivations to E-Buying 99
Norazah bte Mohd Suki

11. The Future Role of Intermediaries: A Study on Malaysia Travel Agencies 105
Mokhtar Ghani
Raja Mazhatul Yasmin Suraya

12. Customers’ Purchasing Concerns in E-Retailing Industry 113
Tang Meng Keang

13. The Finding of the Factors Influencing the Adoption of E-Commerce Among Small and Medium- 127
Sized Chalet Operators in Peninsular Malaysia
Azizi Ali Ibrahim
Hafizah Mohamad Hsbollah

14. Banking in the Era of Globalization: Why Bankers Should Focus on “Relationship Banking” 138
with Their Small Business Customers?
Mohd Yusop Mohd. Jani
Rosli Mahmood
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15. Capital Structure Choices in Listed Malaysian Firms: A Recent Relook 146
Chee Hong Kok
Fauziah Md Taib

16. International Business Operators’ Decision Criteria in Selecting Banks 153
Marlin Marissa Malek Bt. Abdul Malek
Abd Rahim B. Jaguli

17. Pragmatic Fuzzy Logic Design Approach for Project Rating 161
Ong Soo Geok
Alex See
Bala Shanmugam

18. Testing the Liberal and Social Feminist Theories: A Study on Small Sized Enterprises 166
Rossazana Ab. Rahim
Tan Kok San

19. Sales Promo-Tools and Product Trial 176
Nelson Oly Ndubisi
Chiew Tung Moi

20. Application of Importance-Performance Analysis (IPA) to Formulate Customer Satisfaction 185
Strategies in the Direct Sales Industry: A Comparison of Stated-Importance versus Derived-
Importance Approaches
Rosidah Musa
John Pallister
Matthew Robson

21. The Effect of Consumers’ Ethnocentrism, Materialism Attitude, and Prestige Sensitivity on 200
Purchase Intention of Malaysian-made Products
Wan Zawiyah Wan Halim

22. Do Consumers’ Demographic Profile Affect Use Nutrition Information Labels on Food Products? 218
(Tehran-Iran)
Golnaz Rezai
Zainalalabidin Mohamed
Mad. Nasir Shamsudin
Alias Radam

23. The Global Challenges of Management Influence Tactics Option for New Technology Adoption 225
in Business Enterprises
Kuan Huai Ly
Noornina Dahlan
Mahfooz A. Ansari
Jaslin Dahlan

24. An Analysis of the Strategic Planning Process: Traditional Approaches and New Perspectives 236
Kartinah Ayupp

25. Leader-Member Exchange and Organizational Citizenship Behaviors: The Impact of Gender 246
Lo May Chiun
Jerome Kueh Swee Hui

26. Knowledge Management as a Competitive Tool in the Legal Profession 254
Low Hock Heng
Norliza Md Salleh

27. Information Systems Success: An Investigation on the Impact of Organisational Structure and 262
Culture. A Case Study on Citibank, Brunei
Fadzliwati Mohiddin
Mohammed Quaddus
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28. The Information and Communication Technology Management Framework for Facilities 273
Management Business in Malaysia
M.N Razali
I.Y. Sahir
N. Mat Ali
S.H. Othman

29. Expert System in Supply Business: The Challenge and Future Prospect 279
Nor Rafidah Binti Mohamad
Norlia Md Yusof
Wan Hussain Wan Ishak

30. Information Technology and How It Can Improve The Muslims in the Field of Education 288
Norazlina Zainul

31. Software and Innovation: Analysis of the Task-Technology Fit Theory and Small Business as 299
End User of Accounting Software Application
Rohaya Mohd Nor

32. Attitudinal Factors Contributing to Organizational Commitment Among Workers in An East 307
Malaysian City
Chong Siaw Fung

33. Impact of Globalization on Human Resource Management 314
P. Subba Rao

34. Job Rotation and Employee Career Development Among Workers 326
Md Lazim Mohd Zin
Zuraida Hassan
Hadziroh Ibrahim

35. The Effects of Trainees’ Attitudes and Perception of Support on Training Outcomes 334
Chong Siaw Fung

36. Demand Analysis of ‘Far Away From Homes (FAFH)’ in Malaysia 349
Alias Radam
Shazali Abu Mansor
A.M. Dayang-Affizah

37. Fiscal Sustainability in Three Crisis Affected ASEAN Countries 356
Evan Lau
Ahmad Zubaidi Baharumshah

38. Economic Interdependence: Asia Pacific Region 368
Hway-Boon Ong
Chin-Hong Puah
Wai-Ching Poon
Muzafar Shah Habibullah

39. Factors Influencing Foreign Direct Investment in the Malaysian Services Sector: A Conceptual 373
Framework
Manjit Singh Sandhu

40. Testing Output-inflation Trade-off: A Note 390
Venus Khim-Sen Liew
Kian-Ping Lim
Chin-Hong Puah

41. International Trade and Tourism in Malaysia: Evidence from Time Series Data 396
Ahmad Rafdi Endut
iv
42. Joint Purchase Decision on Vacation (Specialty Product) by Spouses: The Impact of Cohesion 402
and Power Based Families
Nelson Oly Ndubisi
Jenny Koo

43. User Satisfaction At Urban Parks 410
Norizan Jaafar

44. Sport Tourism and Its Potential in Sarawak 419
Norazirah Ayob
Bong Nyat Nee

45. Factors That Influence Japanese Outbound Travel to Malaysia In This Contemporary 432
Environment: An Empirical Analysis
Shaharudin Tahir
Nur Annizah bt Ishak
Soon Jan Jan
Choo Sook Yee

46. Foreign Direct Investment and Technology Transfer in Malaysia: A Re Examination 437
Manjit Singh Sandhu

47. Malaysian Bilateral Trade Relations and Economic Development 449
Mohammed B. Yusoff

48. Impact of Intellectual Property Protection, Domestic Market Condition and R&D Expenditure on 457
Foreign Direct Investment Inflow: A Preliminary Evidence in Selected Cross-Countries Data
Rozilee Asid
Yusnieza Syarmila Yusoff
Mohd Safri Saiman

49. The Globalization of Financial Markets: Causes and Consequences to the Financial System 474
Tee Chwee Ming

50. The Determination of Foreign Direct Investment: Some Empirical Evidence of ASEAN 485
Countries
Wong Hock Tsen

51. Some Empirical Evidence on the Quantity Theoretic Proposition of Money in ASEAN-5 494
Chin-Hong Puah
Muzafar Shah Habibullah
Shazali Abu Mansor

52. The Long Run Relationship between Money (Simple Sum and Divisia) and Income in Malaysia: 502
A Non-parametric Cointegration Analysis
Muzafar Shah Habibullah
Yoke- Kee Eng

53. Financial Development and Economic Growth: Evidence from Malaysia 510
Rahimah Majid
Choo Sook Yee

54. Causality between Money and Price in Malaysia: A Revisit 519
Tuck-Cheong Tang

55. Demand Analysis and Recreational Value of Tawau Hills Park, Sabah 524
Mohammad Alias
Salbiah Edman
Norazirah Ayob

56. Small Firm Owner-Managers’ Network in Tourism and Hospitality 536
Ghazali Ahmad
v
57. Contemporary Environment and the Impact on Malaysian Tourism 546
Nur Annizah bt Ishak
Emilda bt Hashim

58. Gap Analysis of Tourists’ Perceptions Towards the Service Quality of the Recreational Facilities 553
and Services at Tasik Kenyir, Terengganu, Malaysia
Zainuddin bin Zakaria
Azemi Che Hamid
Zokree Abdul Karim

59. A Comparative Analysis of International Tourist Satisfaction Across Regions: A Case Study of 562
Perhentian Island
Z. Zaharul Nizal
I. Fathilah
A.H. Fauziah

60. Customer Service Quality in Insurance Industry: The Case of Islamic Insurance 569
Izah Mohd Tahir
Wan Zulqurnain Wan Ismail

61. Exploratory Study on Demand Determinants of Life Insurance: A Case Study in Kuching 578
Mahani Mohammad Abdu Shakur
Masita Hassan
Lily Chai Mei Ling

62. Protecting Businesses: The Ignorance Towards Businesses Insurance? 587
Masita Hassan
Mahani Mohammad Abdu Shakur
Norazean Suhaibi

63. Exploring The Effects of Customer-Orientation Behaviour on Insurance Agent’s Performance 593
Nor Azila Mohd Noor
Azli Muhamad

64. Internationalisation of Cooperative Societies in Kedah, West Malaysia 605
Abdul Jumaat Mahajar

65. The Ethics of Faculty Behaviour: Academicians’ View 617
Maisarah Mohamed Saat
Noriza Mohd. Jamal
Aniza Othman

66. Is Service Revolution about to Begin in Malaysia? 626
Sade, A.B.
Karim, M.N.
Yusof, A.B.
Shaari, M.N.

67. Service Quality Dimensions: A Study on Various Sizes of Grocery Retailers – A Conceptual 633
Paper
Nor Khalidah Abu

68. Dynamic Casual Relationship between Stock Price and Exchange Rate in ASEAN Countries 644
Ai-Yee Ooi

69. Empirical Modeling for Testing the Variability of Price to Earnings (PE) Ratios of Firms in 657
Different Industries
Rajeshwar Sirpal

70. Malaysian Second Board Stock Do Not Follow Random Walk: Evidence from the BDS Test 670
Kian-Ping Lim
Venus Khim-Sen Liew
vi
71. Dynamic Relationship in Regional Stock Markets: Evidence from the Asian Countries 683
Mohd Rahimie Abd Karim
Mori Kogid
Sidah Idris

72. Stock Price and Exchange Rate: An Application of Granger Non-Causality Test 694
W.N.W. Azman-Saini
A.M. Dayang-Affizah
Chin-Hong Puah
Muzafar Shah Habibullah

73. The Effect of Environmental Rules on Trade Practice: The Case of Malaysia 702
A.S.Yanti

74. Socio Demographic Conditions in West Kalimantan Indonesia: Segmenting the Market 707
Fariastuti
Nurul Bariyah

75. Barriers to Implementation of Environmental Management System in Malaysian Manufacturing 715
Industries
Low Hock Heng
Siti Zaleha Omain

76. Market-Based Instruments for Environmental Protection: Piloting Presumptive Charge and 722
Emissions Trading in Malaysian SMIs
Khalid Abdul Rahim

77. Green Marketing: A Study of Environmental Knowledge and Attitudes of University 743
Undergraduates
Selvan Perumal
Noor Hasmini Abd. Ghani

78. An Analysis of Sarawak’s Manufacturing Productivity 750
Catherine Then
Hamri Tuah

79. Forecasting Practices and Comparative Analysis of Potential Selective Methods in A Small 762
medium Company in Selangor: A Case Study
Hendrik Lamsali
Razli Che Razak
Darwina Ahmad Arshad

80. Industry Concentration and Competition: Malaysian Cases 773
Muhammad Ridhuan Bos Abdullah
Suhaila Abdul Jalil

81. Training and Technical Assistance Programme for the Development of Small and Medium 784
Enterprise (SMEs): A Study of Bumiputera Entrepreneurs in Kedah State of Malaysia
Syahrina Abdullah
Armanurah Mohamed

82. Business Development Challenges Confronting FELDA Settlers of Small Business Enterprise 791
Abu Bakar Sedek Abdul Jamak
Mohd Zainal Munshid Harun
Amiruddin Ahamat
Rusinah Siron

83. Corporate Strategies in the Less-Developed Countries (LDCs) 802
Kartinah Ayupp

84. A Study of Entrepreneurship Inclination Among Board Members of the Fishermen Associations 810
Mohd Noor Mohd. Shariff
Jamal Ali
vii
85. Validating a Retail Service Quality Instrument in Apparel Speciality Stories 818
Jasmine Yeap Ai Leen
T. Ramayah
Jasman J Ma’ruf

86. Effect of Cost Increment Distribution Patterns on the Performance of JIT Supply Chain 828
Noor Ajian Mohd. Lahir
Mohd Shariff Nabi Baksh
Awaluddin Mohd. Shaharoun
Ayu Bidiawati J.R.

87. Organizational Commitment and Job Satisfaction as Determinant of Job Performance 836
Sarminah Samad

88. An Empirical Study on the Suluk’s Fishermen in Semporna, Sabah: Some Preliminary Evidence 844
Mohd Safri Saiman
Salmie Jemon
Rozilee Asid

89. The Influence of Creative Organizational Climate on Learning Organization Among Employees 851
in Private Organization
Sarminah Samad

90. Examining the Interface of Market Orientation and Quality Management Systems in Improving 861
Organization Performance
Sany Sanuri Mohd Mokhtar

91. Improving Organizational Commitment Through Job Characteristics 866
Zurina Adnan
Johanim Johari
Chandrakantan Subramaniam

92. Economic Impact on the Malaysian Economy due to an Increase of World Crude Oil Price: An 875
Input-Output Analysis
Ahmad Fauzi Hj Puasa
Zakariah, A.R.
Mohd Shahwahid, O.

93. Prospects of Palm Oil Import Demand in Middle East and North African (MENA) Countries 887
Amna Awad
Fatimah Mohd. Arshad
Mad Nasir Shamsudin
Zulkornain Yusof

94. Cointegration Tests of Purchasing Power Parity in ASEAN Economies 907
Kian-Ping Lim
Hock-Ann Lee
M. Azali
Evan Lau

95. Financial Market Development, Savings and Growth in Malaysia 917
Zamri Ahmad
Lee Phaik Hwa

96. Is ‘East Asian Community’ an Emphemeral Dream or Realistic Possibility? An Empirical 929
Investigation of Income Convergence among Candidates’ Economies
Kian-Ping Lim
Venus Khim-Sen Liew
Muzafar Shah Habibullah
viii
97. The Impact of Non-Price Factors on Intention to Purchase Counterfeited Luxury Branded Goods: 939
Young Consumers View
Jamil Bojei
Hasnizam Shaari

98. A Relationship Between Brand Equity, Brand Loyalty and Brand Extension: The Perspectives of 948
Young Adults
Darwina Ahmad Arshad
Hendrik Lamsali
Azhar Ahmad

99. An Exploratory Study of Malaysian Firms Internationalization Strategy: Market Selection, 956
Market Entry Mode and Risk Analysis
Ernest Cyril de-Run
Michael Wong Sing Lung

100. Complaining Behaviour and Customer Defection: Will Customers Ever Leave Without a Word? 964
Nelson Oly Ndubisi
Tam Yin Ling @ Adeline

101. Factors Influencing Sourcing Decisions: A Comparative View of International Buyer 973
Osman Mohamad
Siti Halijjah Shariff
Johnson Tan

102. The Transfer of Marketing Knowledge in Domestic and Export Oriented Joint Venture Firms in 978
Southern Thailand: Finding from a Pilot Study
Nit Hathaivaseawong
Osman Mohamad
T. Ramayah

103. Economic Development and Population Growth: Econometric Tests of the ASEAN Countries’ 985
Fumitaka Furuoka
Wong Hock Tsen

104. Ensuring Sustainable Economic Development in Malaysia Through High-Linkage Industries 993
H. Norini
P. Midmore

105. The Endogenous Development Model: Its Relevance as an Alternative Development Model for 1000
ASEAN 10 Plus 3
Marilyn Ong Siew Ai
Ken Takiguchi
Fumitaka Furuoka

106. Is Marketing Relevant in Managing Higher Education Institutions? 1009
Sany Sanuri Mohd. Mokhtar
Noor Hasmini Abd. Ghani
Rozita Arshad

107. Human Capital and Economic Development 1014
Susumu Ono

108. An Empirical Investigation of the Course Website Acceptance Model (CWAM) 1029
Joshua Ignatius
T. Ramayah

109. Web-Based Strategies: A Crucial Expansion for Proton 1037
L. A. Mohammed
Chan Yee Hung
Chong Fook Ling
Diana Tan Chung Qing