Table Of ContentWOMEN’S STUDIES / EDUCATION M
A OVER
S
S
All tenured and tenure-track faculty know the trinity of promotion and tenure criteria: É
research, teaching, and service. While teaching and research are relatively well-defi ned A
areas of institutional focus and evaluation, service work is rarely tabulated or analyzed N
D
as a key aspect of higher education’s political economy. Instead, service, silent and
H
invisible, coexists with the formal, “offi cial” economy of many institutions, just as women’s
O
unrecognized domestic labor props up the formal, offi cial economies of countries the world G
TEN MILLION
over. Over Ten Million Served explores what academic service is and investigates why this A
N
labor is often not acknowledged as “labor” by administrators or even by faculty themselves,
but is instead relegated to a gendered form of institutional caregiving. By analyzing the
actual labor of service, particularly for women and racial, ethnic, and sexual minorities,
contributors expose the hidden economy of institutional service, challenging the
feminization of service labor in the academy for both female and male academic laborers.
O
“Over Ten Million Served is an ambitious attempt to reconceive service and its place in the SERVED
V
academic workplace. It has a moral seriousness and a topicality that make it an effort that
really can’t be ignored. It’s a book whose time has come.” E
— Bruce Robbins, author of Upward Mobility and the Common Good: R
Toward a Literary History of the Welfare State
T
“This collection performs important intellectual work in analyzing a truth almost universally E
unacknowledged: that service in the academy upholds an economy crucial to, but not N
often credited by, the institutions that benefi t from it. In discussing the ‘genderization’ of
service, Massé, Hogan, and their collaborators shed light on the invisible labor performed M
in and for the academy.”
I
— Karen R. Lawrence, President, Sarah Lawrence University
L
L
MICHELLE A. MASSÉ is Professor of English and Director of Women’s and Gender I
Studies at Louisiana State University. She is the author of In the Name of Love: Women, O
Masochism, and the Gothic. KATIE J. HOGAN is Professor of English and Director of
N
Women’s Studies at Carlow University. She is the author of Women Take Care: Gender,
Race, and the Culture of AIDS and coeditor (with Nancy L. Roth) of Gendered Epidemic:
S
Representations of Women in the Age of AIDS.
E
R
A volume in the SUNY series in Feminist Criticism and Theory
V
Michelle A. Massé, editor Gendered Service in Language
E
D
and Literature Workplaces
SUNY
P R E S S
EDITED BY
MICHELLE A. MASSÉ AND KATIE J. HOGAN
new masse pb.indd 1 5/21/10 9:53:42 AM
Over Ten Million Served
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd ii 55//33//1100 1122::1188::2255 PPMM
SUNY series in Feminist Criticism and Theory
———————
Michelle A. Massé, editor
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd iiii 55//33//1100 1122::1188::2277 PPMM
Over Ten Million Served
Gendered Service in
Language and Literature Workplaces
Edited by
Michelle A. Massé
and
Katie J. Hogan
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd iiiiii 55//33//1100 1122::1188::2277 PPMM
Cover image of the diploma © Felix Möckel / iStockphoto
Cover image of the platter © Anne-Louise Quarfoth / Bigstockphoto
Published by
State University of New York Press, Albany
© 2010 State University of New York
All rights reserved
Printed in the United States of America
No part of this book may be used or reproduced in any manner whatsoever
without written permission. No part of this book may be stored in a
retrieval system or transmitted in any form or by any means including
electronic, electrostatic, magnetic tape, mechanical, photocopying, recording, or
otherwise without the prior permission in writing of the publisher.
For information, contact State University of New York Press, Albany, NY
www.sunypress.edu
Production by Diane Ganeles
Marketing by Anne M. Valentine
Library of Congress Cataloging-in-Publication Data
Over ten million served : gendered service in language and literature workplaces /
edited by Michelle A. Massé and Katie J. Hogan.
p. cm. — (SUNY series in feminist criticism and theory)
Includes bibliographical references and index.
ISBN 978-1-4384-3203-8 (hardcover : alk. paper)
ISBN 978-1-4384-3202-1 (pbk. : alk. paper)
1. Women college teachers—Professional relationships—United States.
2. Women college teachers—Workload—United States. 3. Feminism and higher
education—United States. 4. Sex discrimination in higher education—United
States. I. Massé, Michelle A. (Michelle Annette), 1951– II. Hogan, Katie,
1960–
LB2332.32.O94 2010
378.1'2082—dc22 2009054120
10 9 8 7 6 5 4 3 2 1
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd iivv 55//33//1100 11::0033::0000 PPMM
For James Catano and Paula Martinac
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd vv 55//33//1100 1122::1188::2277 PPMM
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd vvii 55//33//1100 1122::1188::2277 PPMM
Contents
Acknowledgments xi
Introduction 1
Katie J. Hogan and Michelle A. Massé
PART 1
Service Stations
1 Careers in Academe: Women in the “Pre-Feminist”
Generation in the Academy 23
Mary Burgan
2 Superserviceable Subordinates, Universal Access, and
Prestige-Driven Research 35
Sharon O’Dair
3 Superserviceable Feminism 55
Katie J. Hogan
4 The Invisible Work of the Not-Quite-Administrator, or,
Superserviceable Rhetoric and Composition 73
Donna Strickland
5 Foreign Language Program Direction: Refl ections on
Workload, Service, and Feminization of the Profession 89
Colleen Ryan-Scheutz
6 Ten Million Serving: Undergraduate Labor, the Final Frontier 103
Marc Bousquet
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd vviiii 55//33//1100 1122::1188::2288 PPMM
viii Contents
PART 2
Non Serviam: Out of Service
7 The Value of Desire: On Claiming Professional Service 123
Kirsten M. Christensen
8 Outreach: Considering Community Service and the
Role of Women of Color Faculty in Diversifying
University Membership 139
Myriam J. A. Chancy
9 To Serve or Not to Serve: Nobler Question 153
Shirley Geok-lin Lim
10 Not in Service 163
Paula M. Krebs
11 Experience Required: Service, Relevance, and the
Scholarship of Application 171
Andrea Adolph
12 Humble Service 185
Margaret Kent Bass
13 Welcome to the Land of Super-Service:
A Survivor’s Guide . . . and Some Questions 195
Phyllis van Slyck
PART 3
Service Changes
14 Service and Empowerment 211
Patricia Meyer Spacks
15 The Hermeneutics of Service 219
Donald E. Hall
16 Rewarding Work: Integrating Service into an
Institutional Framework on Faculty Roles and Rewards 231
Jeanette Clausen
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd vviiiiii 55//33//1100 1122::1188::2288 PPMM
Contents ix
17 Curb Service or Public Scholarship To Go 245
Teresa Mangum
18 “Pearl was shittin’ worms and I was supposed to
play rang-around-the-rosie?”: An African American
Woman’s Response to the Politics of Labor 261
Valerie Lee
Selected Bibliography 275
List of Contributors 281
Index 287
3333558844__SSPP__MMAASS__FFMM__0000ii--xxiivv..iinndddd iixx 55//33//1100 1122::1188::2288 PPMM
