Table Of ContentOrganizational Development in the UK and USA
Also By CaryL. Cooper
T-GROUPS: A SURVEY OF RESEARCH (with lain Mangham)
GROUP TRAINING FOR INDIVIDUAL AND ORGANIZATIONAL
DEVELOPMENT
THEORIES OF GROUP PROCESSES
DEVELOPING SOCIAL SKILLS IN MANAGERS: ADVANCES IN GROUP
TRAINING (editor)
Organizational Development in
the UK and USA
A }oint Evaluation
Edited by
Cary L. Cooper
University of Manchester
Institute of Science and Technology
Selection, lntroduction and editorial matter © Cary l. Cooper 1977
Chapter 1 © John Morris 1977
Chapter 2 © The Tavistock Institute of Human Relations 1977
Chapter 3 © larry E. Greiner 1977
Chapter 4 © Suresh Srivastva, Steven l. Obert and Eric H. Neilsen 1977
Chapter 5 © Ned levine and Cary l. Cooper 1977
Softcover reprint of the hardcover 1s t edition 1977 978-0-333-21664-4
Ali rights reserved. No port of this publication may be reproduced or
transmitted, in any form or by any means,
without permission
First published 1977 by
THE MACMILLAN PRESS l TD
London ond Basingstoke
Associoted componies in Delhi
Dublin Hong Kong }ohonnesburg Logos
Melboume New York Singapore Tokyo
Typeset in Creat Britoin by
COMPUTA COMP (UK) l TD
Fort William
British Library Cataloguing in Publication Data
Organizational development in the UK and USA.
1. Organizational change-Congresses
1C ooper, Cary Lynn
658.4'6'0941 HD30.5
ISBN 978-1-349-03286-0 ISBN 978-1-349-03284-6 (eBook)
DOI 10.1007/978-1-349-03284-6
This book is sold subject
to the standard condirions
of the Net Book Agreement
I should like to extend my appreciation to Professor Frank Friedlander of
Case Western Reserve University and the Academy of Management for
providing us with a forum to share our ideas and experiences. In addition, I
should like to thank the Foundation of Management Education for
encouraging and supporting the British contributors to attend the
symposium.
CONTENTS
Notes on the Contributors ix
Introduction 1
1 Tacking Down the Middle: Ten Years of Organizational 5
Development by a British Business School
John Morris
2 Organizational Development and Industrial Democracy: 31
A Current Case-study
Eric /. Miller
3 Reflections on OD American Style 65
Larry E. Greiner
4 Organizational Analysis through Group Processes: 83
A Theoretical Perspective for Organization Development
Suresh Srivastva, Steven L. Obert and Eric H. Neilsen
5 The Future of Experiential Learning in Organizational Development: 113
A Prophecy
Ned Levine and Cary L. Cooper
Index 141
vii
Notes on the Contributors
PROFESSOR CARY L. COOPER
Professor Cooper received his postgraduate training at the University of
California (Los Angeles) and the University of leeds and is currently Professor
of Management Educational Methods in the Department of Management
Sciences of the University of Manchester, Institute of Science and
Technology. He is European Editor of the international quarterly psychology
journal Interpersonal Development and is the author of four books: T
groups: A survey of research (London: Wiley, 1971); Group training for
individual and organizational development (Basel: S. Karger, 1973); Theories
of group proce~s (London: Wiley, 1975); and Developing Soda/ Skills in
Managers (London: Macmillan, 1976). Professor Cooper has carried out
numerous research and training programmes in the management
education and organizational development fields in North America, Europe
and the Far East, particularly in Japan.
PROFESSOR LARRY E. GREINER
Professor Larry Greiner received his first degree from the University of Kansas
and earned his MBA and DBA at Harvard University. He began teaching at
the University of Kansas, School of Business Administration in 1960. In 1965,
he became a Research Fellow at the Harvard Business School and in 1966,
Assistant Professor. In 1973, he became Professor of Organizational
Behavior at U.S.C. Professor Greiner's major held of study is Organizational
Behavior and his specialty is Organization Change and Development. His
current research area is Organization Growth and some of his publications
include: 'Patterns of Organizational Change', in the Harvard Business
Review' (May-June 1967); 'Evolution and Revolution as Organizations
Grow', in Harvard Business Review (July-Aug. 1972); 'What Managers Think
of Participative Management', in the Harvard Business Review (Apr-May
1973), and 'Bureaucracies and the Fate of OD' in Organizational Dynamics
(winter, 1976). He has served as consultant to numerous corporations and
government agencies.
DR NED LEVINE
Dr Levine received his BA in psychology from the University of California,
Berkeley (1962) and his PhD in social psychology from the london School of
Economics (1967). From 1967 to 1969 he taught at the Middle East
Technical University in Ankara, and from 1969 to 1973 he was lecturer in
psychology at Brunei University. He was Visiting Fellow in the Institute of
Population Studies, Hacettepe University, Ankara, Turkey and is currently in
the Institute for Social Science Research at UCLA. Aside from his published
ix
work in the T- group area, he has carried out extensive research on the
individual adaptation of rural-to-urban migrants, and the development of
political ideology. He has published extensively in scholarly journals and has
a book in press on migrant workers.
DR ERIC J. MILLER
Dr Miller is a senior consultant of the Tavistock Institute of Human Relations
(since 1958) and has held various roles in the Institute's management
structure (including Chairman, Staff Management Committee, July -
December 1975). He has been involved in the Institute's Group Relations
Training Programme since 1959, and Joint Director of it since 1970. This
programme is concerned with experiential study of group and
organisational processes. In addition to Tavistock-sponsored conferences
and courses, he also participates in the design and operation of conferences
sponsored by other institutions in Britain and abroad. In this cor-text, he has
been since 1970, a Board Member of the A.K. Rice Institute in Washington,
DC. For the last flve years he has been adviser to the Government of Mexico
on, in particular, the development of processes of national socio-economic
planning. This has included a major programme of rural development and
other work in the held of public administration. During 1975 he was also a
consultant to the World Bonk. Between 1971-73 he was Visiting Professor of
Organizational Behaviour at the Manchester Business School. He is the
author of a number of papers; co-author with A.K. Rice of Systems of
Organization (Tavistock Publications, 1967), and with G.V Gwynne of A Life
Apart (Tavistock Publications, 1972); editor of Task and Organization
(London: Wiley, 1976); and the author of a short book on rural
development, to be published in Spanish during 1976. He is Associate Editor
of the Wiley Series on Individuals, Groups and Organizations.
PROFESSOR JOHN MORRIS
Professor Morris works at the Manchester Business School, and is Britain's first
Professor of Management Development. His main interest is in helping
managers to flnd ways of making work more effective and interesting. This
is done through job redesign, improved selection and career planning, and
project work of various kinds. He is currently the School's chief consultant to
a number of joint development activities with major companies, including
Plessey, Tarmac and the National Freight Corporation. He has also worked
as consultant on management development to such organisations as Fisons,
United Biscuits, the Bowater Corporation, GKN, Tube Investments, ICI, and
several industrial training boards. Most of his work aims at encouraging
managers to take a leading part in planning and progressing their own
career development. Professor Morris was awarded the Burnham Medal of
the British Institute of Management in 1974 for his services to management
training.
ERIC. H. NEilSEN
Eric H. Neilsen is presently an Associate Professor of Organizational
Behaviour at Case Western Reserve University. He received his
undergraduate degree at Princeton University, and his doctoral degree in
Sociology at Harvard. Prior to joining Case Western Reserve University, he
was an Assistant Professor at Harvard Business School.
STEVEN L. OBERT
Steven L. Obert is presently finishing his PhD degree in Organizational
Behaviour at Case Western Reserve University. He completed his bachelor's
degree at the University of California.
PROFESSOR SURESH SRIVA STV A
Professor Srivastva is presently (since 1970) Professor and Chairman of the
Department of Organizational Behaviour, School of Management at Case
Western Reserve University. Before coming to CWRU he was a Senior
Professor (1962-9) at the Indian Institute of Management in Calcutta and
was a Visiting Professor at the Alfred P. Sloan School of Management at MIT
(1966-76). Having received his PhD degree in Social Psychology (1960) and
having taught at the University of Michigan, Professor Srivastva joined the
Department of Psychology and the Graduate School of Business
Administration of the University of California, Los Angeles (196Q-2), where
he did teaching and research. Professor Srivastva has been involved in
research and consulting with a number of industrial enterprises in the held of
organisation development. He is the author of numerous articles in the area
of psychology and management problems. His major books include:
Behavioral Sciences in Management, Human Factors in Industry, Anatomy of
a Strike, Job Satisfaction and Productivity and Management of Work.
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