Organization Design and Engineering: Co-existence, Co-operation or Integration

293 Pages·2014·1.397 MB·English

by  Rodrigo Magalhães

Organization Design and Engineering
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Organization Design
and Engineering
Coexistence, Cooperation or Integration
Edited by
Rodrigo Magalhães
Kuwait-Maastricht Business School, Kuwait
Editorial matter and selection © Rodrigo Magalhães 2014
Individual Chapters © Respective Authors 2014
All rights reserved. No reproduction, copy or transmission of this
publication may be made without written permission.
No portion of this publication may be reproduced, copied or transmitted
save with written permission or in accordance with the provisions of the
Copyright, Designs and Patents Act 1988, or under the terms of any licence
permitting limited copying issued by the Copyright Licensing Agency,
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Any person who does any unauthorized act in relation to this publication
may be liable to criminal prosecution and civil claims for damages.
The authors have asserted their rights to be identified as the authors of this work
in accordance with the Copyright, Designs and Patents Act 1988.
First published 2014 by
PALGRAVE MACMILLAN
Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited,
registered in England, company number 785998, of Houndmills, Basingstoke,
Hampshire RG21 6XS.
Palgrave Macmillan in the US is a division of St Martin’s Press LLC,
175 Fifth Avenue, New York, NY 10010.
Palgrave Macmillan is the global academic imprint of the above companies
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Palgrave® and Macmillan® are registered trademarks in the United States,
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ISBN: 978–1–137–35156–2
This book is printed on paper suitable for recycling and made from fully
managed and sustained forest sources. Logging, pulping and manufacturing
processes are expected to conform to the environmental regulations of the
country of origin.
A catalogue record for this book is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Organization design and engineering : co-existence, co-operation or
integration / edited by Rodrigo Magalhães.
pages cm
ISBN 978–1–137–35156–2 (hardback)
1. Organizational behavior. 2. Strategic planning. 3. Leadership. I.
Magalhães, Rodrigo, 1950– editor.
HD58.7.O674 2014
658—dc23 2014022091
Contents
List of Figures vii
List of Tables ix
Acknowledgments x
Notes on Contributors xi
Introducing the Volume 1
Rodrigo Magalhães
Part I Strategizing ODE
1 The Unifying Role of Enterprise Engineering 1 1
J. L. G. Dietz and J. A. P. Hoogervorst
2 Organization Design and Engineering for Dynamic Fit:
Toward Analytic Principles, Methods and Tools 3 9
Mark E. Nissen
3 An Explanatory Framework of the Dynamics of
Organization Design and Engineering (ODE) 7 4
Rodrigo Magalhães
Part II Implementing ODE
4 A Framework for Evidence-Based and Inductive Design 1 01
Robert Winter
5 Exploring the Potential of the Axiomatic Approach for
Organization Design 1 26
Nicolay Worren
Part III ODE for Organizational Awareness
and Knowledge
6 Organizational Self-Awareness: A Matter of Value 1 53
José Tribolet, João Pombinho, and David Aveiro
v
vi Contents
7 Structural Couplings of Organizational Design and
Organizational Engineering 184
Markus Schatten
8 Using Ontologies for Integrated Knowledge Management
in Organizational Design and Engineering 2 02
Miguel-Angel Sicilia, Miltiadis Lytras and Nory Jones
Part IV Educating for ODE
9 Preparing Future IST Professionals for ODE: An Examination
of Courses in IST Degree Programs 2 31
João Álvaro Carvalho, Luís Amaral and Rui Dinis Sousa
Index 269
List of Figures
I.1 Layers of organization design 3
1.1 A cademic disciplines and their typical topics 17
1.2 T he EE theories in the theoretical framework 23
1.3 W hite-box modeling and black-box modeling 27
1 .4 T he generic system development process 30
1.5 E xamples of “business” (functional) design domains 32
1 .6 E xamples of “organization” (construction) design
domains 3 3
2.1 B asic conceptual model 5 2
2.2 O ntological view of organization work 58
2.3 J TF machine bureaucracy organization 61
2.4 J TF edge organization 6 2
3.1 T he integration of ODE 7 7
3.2 O rganization design as the cause and the outcome
of the dynamics of service, identity and information
infrastructure 8 9
4 .1 A rtifact types/research approaches in social sciences
(left) and design science research (right) 105
4.2 P rocess models of different abstraction levels 108
4.3 Ultrametric tree visualization of artifact generality 110
4.4 Design and engineering “worlds” quadrant model 113
4.5 Design and engineering activities in the four-world
model 1 15
4.6 The “build cycle” in the four-world model 118
4.7 Evidence-based, feedback and inductive ODE activities 119
5.1a Domains according to AD 128
5.1b Suggested interpretation of domains when AD is used
for organizational design 130
6.1 O rganizational self-awareness, enterprise architecture
and enterprise engineering 1 57
6.2 M odel triangle applied to the organizational self 158
6.3 F eedback loops in organizations highlighting system
development process positioning 1 61
6.4 T ransformations in recursive system/subsystem
modeling 1 64
6.5 P ositioning of reference approaches along the SDC 165
vii
viii List of Figures
6.6 R elation between organizational artifacts and OSA
emerging during operation 1 69
6.7 M odeling the value layer 1 70
6.8 M otivation behind a value exchange 172
6.9 G eneric system development process 1 78
6.10 M ulti-cycle solution development – library example 179
7 .1 M odel of structural couplings in an ODE situation 189
8.1 I llustration of the basic activity-oriented KM model 215
8.2 O verall view of Hargadon’s elements as related to
KM and learning concepts 2 23
9.1 Enterprise intervention activities matrix 240
9.2 IT-related enterprise development and ODE
superimposed on the quadrants of the enterprise
intervention activities matrix 241
9.3 Conceptual framework presenting the main enterprise
elements dealt with in enterprise intervention activities 242
9.4 The conceptual framework 245
9.5 Evolution in the IST field 251
9.6 Classes of aggregations of enterprise elements 255
9 .7 Representation of each IST degree program showing the
courses related to IT-related enterprise development 257
List of Tables
1.1 B oulding’s hierarchy of complexities 2 1
2.1 P rincipal approaches to dynamic fit 42
2.2 C onstruct definitions and examples 5 3
2.3 M odel elements and descriptions 5 7
2.4 C omparative organization performance 63
3.1 T he elements of service ecosystems 8 0
3.2 T he multi-dimensionality of the concept of
organizational identity 8 2
3.3 T he three general types of IT artifacts 86
5.1a D esign matrix for refrigerator with vertically hung door 129
5.1b D esign matrix for refrigerator with horizontally
hung door 1 29
5.2a O riginal design matrix for engineering firm 131
5.2b D ecoupled organization design for engineering firm 132
5.3a W hite goods manufacturer with product-based
organization 1 33
5.3b W hite goods manufacturer with geographic
organization model 1 33
8.1 S ummary of the OSP approach 2 07
9.1 P ossible combinations of terms to form a designation
for enterprise intervention activities that aim at
improving the enterprise and involve the adoption of
IT applications 2 35
9.2 I ST degree programs that were reviewed and the
universities that offer them 2 53
9.3 S ummary of the results of the review 256
ix