Organisational Behaviour: Individuals, Groups and Organisation

349 Pages·2018·13.411 MB·English

by  Ian Brooks

Fifth Edition
ORGANISATIONAL
BEHAVIOUR
Individuals, Groups and Organisation
IAN BROOKS
ORGANISATIONAL
BEHAVIOUR
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Fifth edition
ORGANISATIONAL
BEHAVIOUR
Individuals, Groups and Organisation
IAN BROOKS
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Firstpublished1999(print)
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ISBN: 978-1-292-20068-2(print)
978-1-292-20070-5(PDF)
978-1-292-20072-9(ePub)
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Names:Brooks,Ian,1956–author.
Title:Organizationalbehaviour:individuals,groupsandorganisation/Ian
Brooks.
Description:5thedition.|NewYork:PearsonEducation,[2018]
Identifiers:LCCN2017053564|ISBN9781292200682(Print)|ISBN9781292200705
(PDF)|ISBN9781292200729(ePub)
Subjects: LCSH:Organizationalbehavior.
Classification:LCCHD58.7.B75452018|DDC302.3/5—dc23
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Contents
xv Preface
xvii Aboutthe author
xviii Acknowledgements
1 CHAPTER 1
Organisational behaviour in an international context
1 Learningoutcomesandkeyconcepts
2 Introduction
2 Whatisorganisationalbehaviour?
3 Whystudyorganisational behaviour?
3 Organisationalbehaviourtoday
4 Fourthemes: diversity,change,conflictandcommunications
5 Diversityintheworkplace
5 Globalchangeleadingtoorganisational change
6 Conflict andcommunication
7 Overviewofthetext
8 Case studiesandexamples
10 TheImpactof NationalCultureon OrganisationalBehaviour
11 Nationalculture:definition
13 Geert Hofstede
16 Individualism–collectivism
17 Powerdistance
17 Uncertaintyavoidance
20 Masculinity–femininity
20 Long-term–short-termorientation
21 Culture shockandcultureshift
22 Culture andchangeinChina
23 Thesignificanceofcommunicationinacross-culturalcontext
25 Developingculturalcompetencies
27 Conclusions
27 References
28 Furtherreading
29 CHAPTER 2
From classical organisational theory to the gig economy
29 Learningoutcomesandkeyconcepts
30 Introduction
viii Contents
30 Introduction:Schools ofThought
31 Macro-organisationaltheories
32 Technical–rationalapproach
32 Bureaucracy
33 Theclassical school
34 Scientificmanagement
34 FrederickTaylor
36 GilbrethandGantt
37 Acritique
38 Socio-human approach
38 Humanrelationsschool
41 Systemstheory
42 Recognising internationaldiversity:convergence vsdivergence
43 Contemporary lensesandpostmodernism
43 Framesorperspectives
45 Organisationasabrain:thelearningorganisation
46 TheWorld ofWork isChanging: theGig Economy
46 Thegigeconomy
47 Thepros andcons ofthegigeconomy
50 Notjustfor theyoung
50 Boundarylesscareers
51 Potentialbenefits
52 Potentialdrawbacks
52 Gigeconomy: impactonorganisationalbehaviour
53 Fromorganisationteamworktoleveragingyournetworking
53 Fromformalauthoritytointerpersonal,participative,capability
53 Thegigeconomyandthepsychologicalcontract
54 Contemporary themesinorganisational behaviour
55 Managerial Implications
55 Summaryof MainPoints
56 Conclusions
57 Questions
57 References
58 FurtherReading
59 CHAPTER 3
Perspectives on individual behaviour
59 Learning outcomesandkeyconcepts
60 Introduction
60 IndividualBehaviourand Personality
61 Personalitytheories
62 Traittheory
63 Humanisticapproach
64 Psychodynamictheory
64 Jung’spersonalitytheory
Contents ix
66 Testingindividualsandgroupsinorganisations
67 Personalityintheorganisation
68 Emotional intelligence(EI):aqualityforthetwenty-firstcentury?
71 Perceptionandthe PerceptualProcess
75 Self-perception
76 Attributiontheory
78 Attitudesand Values
78 Attitudes
79 Values
80 Emotional labour
82 Nationalcultureandindividualbehaviour
83 Learningin theOrganisation
83 Learningstyles
84 Kolb’slearningcycle
85 Organisationallearningandchange
85 DecisionMaking
86 Therationalmodel
86 Satisficing
86 Garbagecanmodel
87 Cognitivebiasindecisionmaking
87 Non-decision making
88 Diversity,Change,Conflict andCommunication
88 TheJohariWindow:usingcommunication tochange perception
91 Psychologicalcontracts:willorganisationalchangelead tomoreconflict?
92 ManagerialImplications
92 SummaryofMainPoints
93 Conclusions
94 Questions
94 References
96 FurtherReading
97 CHAPTER 4
Motivation theory, practice and generational change
97 Learningoutcomesandkeyconcepts
98 Introductionand Definition
99 MotivationSchools ofThought
100 Behaviouralmodificationtheoryandgivingfeedback
101 Expectancytheory: aframework fortheanalysisofworkplacemotivation
102 PorterandLawler’sexpectancy model
105 Needstheories
105 Needshierarchy
108 McClelland’sachievementneedstheory
111 Intrinsic andextrinsicrewards: Herzberg
115 Goaltheoryandself-motivation
118 Motivationandequitabletreatment