Online Trolling And Its Perpetrators: Under The Cyberbridge

216 Pages·2016·1.804 MB·English

by  Pnina Fichman, Madelyn R. Sanfilippo

Online Trolling and Its Perpetrators

Online Trolling and Its Perpetrators
Under the Cyberbridge
Pnina Fichman
Madelyn R. Sanfilippo
ROWMAN&LITTLEFIELD
Lanham•Boulder•NewYork•London
PublishedbyRowman&Littlefield
AwhollyownedsubsidiaryofTheRowman&LittlefieldPublishingGroup,Inc.
4501ForbesBoulevard,Suite200,Lanham,Maryland20706
www.rowman.com
UnitA,WhitacreMews,26-34StannaryStreet,LondonSE114AB
Copyright©2016byRowman&Littlefield
Allrightsreserved.Nopartofthisbookmaybereproducedinanyformorbyany
electronicormechanicalmeans,includinginformationstorageandretrievalsystems,
withoutwrittenpermissionfromthepublisher,exceptbyareviewerwhomayquote
passagesinareview.
BritishLibraryCataloguinginPublicationInformationAvailable
LibraryofCongressCataloging-in-PublicationData
Names:Fichman,Pnina,author.|Sanfilippo,MadelynR.,author.
Title:Onlinetrollinganditsperpetrators:underthecyberbridge/PninaFichmanandMadelyn
Sanfilippo.
Description:Lanham:Rowman&Littlefield,[2016]|Includesbibliographicalreferencesandindex.
Identifiers:LCCN2015045843(print)|LCCN2016004982(ebook)|ISBN9781442238503(cloth:
alk.paper)|ISBN9781442238510(electronic)
Subjects:LCSH:Onlinetrolling.|Onlineetiquette.|Internetusers—Psychology.|Internet—Social
aspects.
Classification:LCCTK5105.878.F532016(print)|LCCTK5105.878(ebook)|DDC302.23/1—
dc23LCrecordavailableathttp://lccn.loc.gov/2015045843
TMThepaperusedinthispublicationmeetstheminimumrequirementsofAmerican
NationalStandardforInformationSciencesPermanenceofPaperforPrintedLibrary
Materials,ANSI/NISOZ39.48-1992.
PrintedintheUnitedStatesofAmerica
Contents
ListofFigures vii
ListofTables ix
Acknowledgments xi
1 Introduction 1
2 WhatIsOnlineTrolling? 5
3 WhatMotivatesOnlineTrollingandItsPerpetrators? 23
4 OnlineEnablingFactorsforTrollingandDeviantBehaviors 49
5 AllTrollingIsNotEqual 65
6 GenderandOnlineTrolling 91
7 TrollinginContext 107
8 TrollingandCulture 139
9 RespondingtoOnlineTrolls 153
10 Conclusions 173
References 179
Index 193
AbouttheAuthors 203
v

List of Figures
Figure 2.1: Political trolls post sarcastic and pseudo-sincere messages
abouttheirsexualandreproductivehealthtoRickPerry’sFacebookpage.
Figure 4.1: White House official Jofi Joseph’s anonymous tweet mocks
thecompetencyofSeniorAdviserValerieJarrett.
Figure5.1:Perceptionsofthespectrumoftrollingbehaviorsandrelation-
shipswithotheronlinebehaviors.
Figure 6.1: Gender impact on the reaction to and perception of deviants’
behavior,motivation,andimpactononlinecommunities.
Figure 6.2: Gender impact on the reaction to and perception of deviants’
behavior,motivation,andimpactononlinecommunities:Arevisedmodel.
Figure7.1:RickrollingAgentZayne.
Figure7.2:AmazonreviewoftheKingJamesBible.
Figure7.3:PresidentGroverClevelandWikipediapage.
Figure7.4:T.J.OshieWikipediapage.
Figure7.5:TrollingRickPerry’sFacebookpage.
Figure7.6:MarquettecallsoutWisconsinonTwitter.
Figure7.7:Ideologicalprovocationinnewscomments.
vii

List of Tables
Table2.1:WhatIsaTroll?HowIsTrollingPopularlyUnderstood?
Table2.2:HowIsTrollingDefinedWithintheScholarlyLiterature?
Table2.3:TypesofTrolls
Table3.1:TypesofOnlineDeviantBehaviorsandTheirMotivations
Table4.1:EffectiveInterventionMechanisms
Table 5.1: How Would You Explain What a Troll Is to Someone Who
Didn’tKnow?
Table6.1:SummaryofHypothesesTesting
Table6.2:MotivationsbyScenario
Table7.1:CounterbalanceMethod
ix