Table Of Content

Obihai Technology, Inc. OBi1000 Series IP Phone Administration Guide Models: OBi1062 OBi1032 OBi1022 4.19.2017 Copyright, Obihai Technology, Inc. 2010-2017. All Rights Reserved. Copyright material. Do not make copies. Do not distribute. All contents subject to change without notification. AUDIENCE .......................................................................................................................................................................... 12 WHERE TO GO FOR HELP ...................................................................................................................................................... 12 NOTATIONAL CONVENTIONS .................................................................................................................................................. 13 Boolean Values ....................................................................................................................................................................................................... 13 INTRODUCTION ........................................................................................................................................... 14 OBI IP PHONE HARDWARE .................................................................................................................................................... 14 Accessories Available Separately from Obihai ........................................................................................................................................................ 18 Other Accessories ................................................................................................................................................................................................... 18 CONNECTING THE OBI IP PHONE ............................................................................................................................................ 18 Connecting the Phone to the Network ................................................................................................................................................................... 18 Connecting to the LAN Over Wired Ethernet ......................................................................................................................................................... 18 Connecting to the WLAN Over WiFi ....................................................................................................................................................................... 18 OVERVIEW OF PHONE FEATURES ............................................................................................................................................ 19 Administrative Features ......................................................................................................................................................................................... 19 Voice Features ........................................................................................................................................................................................................ 19 Call Features ........................................................................................................................................................................................................... 19 Soft Switch Support ................................................................................................................................................................................................ 19 Integrated GUI Applications ................................................................................................................................................................................... 19 COMPLEMENTARY OBIHAI PRODUCTS AND SERVICES .................................................................................................................. 20 CONFIGURATION AND MANAGEMENT INTERFACES ................................................................................... 21 DEVICE LOCAL CONFIGURATION .............................................................................................................................................. 21 To access the OBi IP Phone Device Management Web Page: ................................................................................................................................. 21 Web Page Conventions and Icons & Buttons: ........................................................................................................................................................ 22 Local Configuration Web Page Layout .................................................................................................................................................................... 23 Phone Screen Capture ............................................................................................................................................................................................ 25 REMOTE PROVISIONING ........................................................................................................................................................ 25 About ZT (Zero Touch): Device Customization at Obihai’s Factory ......................................................................................................................... 26 OBITALK PORTALS .............................................................................................................................................................. 27 User Portal ............................................................................................................................................................................................................. 27 ITSP Portal .............................................................................................................................................................................................................. 27 TELEPHONE-IVR-BASED LOCAL CONFIGURATION ....................................................................................................................... 27 Main Menu ............................................................................................................................................................................................................. 28 Additional Options (Menu 0) .................................................................................................................................................................................. 29 System Level Options ........................................................................................................................................................................................ 29 Network Related Configuration Options ........................................................................................................................................................... 29 SP1 Configuration Options ................................................................................................................................................................................ 30 SP2 Configuration Options ................................................................................................................................................................................ 32 OBiTALK Configuration Options ......................................................................................................................................................................... 33 Auto Attendant Configuration Options ............................................................................................................................................................. 34 Customized AA Prompt Recording Options ....................................................................................................................................................... 34 PHONE GUI ........................................................................................................................................................................ 35 Settings................................................................................................................................................................................................................... 35 Preferences ............................................................................................................................................................................................................ 38 Admin Password ..................................................................................................................................................................................................... 38 NETWORKING FEATURES ............................................................................................................................ 39 ETHERNET PORTS ................................................................................................................................................................. 39 2 Copyright 2010-2017 Obihai Technology, Inc. WAN INTERFACE ................................................................................................................................................................. 39 VLAN ....................................................................................................................................................................................................................... 39 LLDP ....................................................................................................................................................................................................................... 39 IP Address Assignment ........................................................................................................................................................................................... 39 DNS Servers ............................................................................................................................................................................................................ 39 WIFI INTERFACE .................................................................................................................................................................. 40 IP Address Assignment ........................................................................................................................................................................................... 40 DNS Servers ............................................................................................................................................................................................................ 40 DHCP OPTIONS .................................................................................................................................................................. 40 DNS LOOKUP ..................................................................................................................................................................... 40 Lookup Order ......................................................................................................................................................................................................... 40 Locally Configured DNS Lookup Table .................................................................................................................................................................... 40 NTP SERVERS AND LOCAL TIME .............................................................................................................................................. 41 802.1X AUTHENTICATION .................................................................................................................................................... 41 Certificates for 802.1X Authentication ................................................................................................................................................................... 41 FEATURE KEYS ............................................................................................................................................. 43 LINE KEYS AND VIRTUAL LINE KEYS .......................................................................................................................................... 49 PROGRAMMABLE KEYS ......................................................................................................................................................... 49 SIDE CAR KEYS .................................................................................................................................................................... 49 FEATURE KEY CONFIGURATION PARAMETERS ............................................................................................................................ 49 HIGHLIGHTS OF FEATURE KEY FUNCTIONS ................................................................................................................................. 50 Call Keys ................................................................................................................................................................................................................. 50 Line Monitor Keys .................................................................................................................................................................................................. 50 Speed Dial Keys ...................................................................................................................................................................................................... 50 BLF Keys ................................................................................................................................................................................................................. 51 Presence Monitor ................................................................................................................................................................................................... 51 Group Page Keys .................................................................................................................................................................................................... 51 INPUT METHODS ......................................................................................................................................... 52 PHONE KEYPAD ................................................................................................................................................................... 52 USB KEYBOARD .................................................................................................................................................................. 52 VOICE SERVICES .......................................................................................................................................... 53 ITSP PROFILES .................................................................................................................................................................... 53 OVERVIEW OF COMMON TRUNK CONFIGURATION ..................................................................................................................... 53 Service Enable ........................................................................................................................................................................................................ 53 Service Account Credentials ................................................................................................................................................................................... 54 Servers ................................................................................................................................................................................................................... 54 Trunk Capacity ........................................................................................................................................................................................................ 54 Basic Incoming Call Handling .................................................................................................................................................................................. 55 Basic Outgoing Call Handling .................................................................................................................................................................................. 55 SPECIFICATION OF TARGET PHONE NUMBERS ............................................................................................................................ 55 SIP/SP SERVICE ............................................................................................................................................ 56 SIP Registration ...................................................................................................................................................................................................... 56 Third Party Registration ..................................................................................................................................................................................... 57 Registration Period ............................................................................................................................................................................................ 57 REGISTER Final Non-2xx Response Handling ..................................................................................................................................................... 58 3 Copyright 2010-2017 Obihai Technology, Inc. SIP Outbound Proxy Server .................................................................................................................................................................................... 58 DNS Lookup of SIP Servers ..................................................................................................................................................................................... 59 NAT Traversal Considerations ................................................................................................................................................................................ 59 Keep Alive Messages ......................................................................................................................................................................................... 60 SIP Proxy Server Redundancy and Dual REGISTRATION ......................................................................................................................................... 61 SIP Privacy .............................................................................................................................................................................................................. 61 STUN and ICE .......................................................................................................................................................................................................... 62 ITSP Driven Distinctive Ringing ............................................................................................................................................................................... 63 RTP Statistics – the X-RTP-Stat Header ................................................................................................................................................................... 63 RTCP ....................................................................................................................................................................................................................... 63 Media Loopback Service ......................................................................................................................................................................................... 63 A SIP/SP Configuration Example ............................................................................................................................................................................. 64 GOOGLE VOICE™ SERVICE ........................................................................................................................... 66 OBITALK SERVICE ........................................................................................................................................ 67 OBIBLUETOOTH SERVICE ............................................................................................................................. 68 CALL FEATURES ........................................................................................................................................... 69 PHONE LEVEL AND LINE LEVEL FEATURE ................................................................................................................................... 69 CALL STATES ....................................................................................................................................................................... 69 CORE CALL FEATURES ........................................................................................................................................................... 70 Line Capacity .......................................................................................................................................................................................................... 70 Complex Operations Between Multiple, Diverse Voice Services ............................................................................................................................ 70 Making Outgoing Calls ............................................................................................................................................................................................ 70 Digit Map ........................................................................................................................................................................................................... 70 Audio Path and On/Off-Hook States .................................................................................................................................................................. 70 Off-Hook Dialing ................................................................................................................................................................................................ 71 On-Hook Dialing ................................................................................................................................................................................................ 71 Outbound Call Routes ....................................................................................................................................................................................... 71 Primary Line ...................................................................................................................................................................................................... 71 Explicitly Selecting a Line to make call ............................................................................................................................................................... 72 Dialing “Speed Dials 99” Numbers ..................................................................................................................................................................... 72 Dialing Star Codes .............................................................................................................................................................................................. 72 Called Party Caller ID Display ............................................................................................................................................................................. 72 Handling Incoming Calls ......................................................................................................................................................................................... 73 Inbound Call Routes .......................................................................................................................................................................................... 73 Rejecting Incoming Calls .................................................................................................................................................................................... 73 Caller ID Display ................................................................................................................................................................................................. 73 Ending Calls ............................................................................................................................................................................................................ 73 Holding Calls ........................................................................................................................................................................................................... 73 Resuming Calls ....................................................................................................................................................................................................... 73 “Foregrounding” a Call ........................................................................................................................................................................................... 73 Call Waiting ............................................................................................................................................................................................................ 74 Call Transfer ........................................................................................................................................................................................................... 74 Transfer Signaling .............................................................................................................................................................................................. 75 Limitations of Transfer by Internal Bridging ...................................................................................................................................................... 76 Conference Calls ..................................................................................................................................................................................................... 76 Local Mixing/Bridging ........................................................................................................................................................................................ 76 Call Selective Mute ............................................................................................................................................................................................ 76 Coachee Mode .................................................................................................................................................................................................. 77 4 Copyright 2010-2017 Obihai Technology, Inc. External Conference Bridge ............................................................................................................................................................................... 77 No Hold Call (NOHC) ............................................................................................................................................................................................... 77 EXPANDED CALL FEATURES .................................................................................................................................................... 77 Auto Answer and Intercom .................................................................................................................................................................................... 78 Auto-Answer when Caller Requests to Barge-In (with OBiTALK Service) ................................................................................................................ 78 Barge-In as a Coach ........................................................................................................................................................................................... 79 Push To Talk ........................................................................................................................................................................................................... 79 Speed Dial Feature Key ........................................................................................................................................................................................... 79 Block Caller ID* ...................................................................................................................................................................................................... 80 Block Anonymous Call ............................................................................................................................................................................................ 81 Calling Line ID Display ............................................................................................................................................................................................. 81 Call Forwarding ...................................................................................................................................................................................................... 81 Call Forward Numbers ....................................................................................................................................................................................... 81 Call Forward ALL ................................................................................................................................................................................................ 81 Call Forward on Busy ......................................................................................................................................................................................... 81 Call forward on No Answer:............................................................................................................................................................................... 82 Call Forward Signaling ....................................................................................................................................................................................... 82 Limitations of Call Froward by Internal Bridging................................................................................................................................................ 82 Do Not Disturb ....................................................................................................................................................................................................... 83 Do Not Ring ............................................................................................................................................................................................................ 83 Message Waiting Indication – Visual and Tone Based ............................................................................................................................................ 83 Multicast Page Groups ........................................................................................................................................................................................... 84 Music On Hold (MOH) ............................................................................................................................................................................................ 84 PREMIUM CALL FEATURES ..................................................................................................................................................... 85 Busy Lamp Field (BLF) ............................................................................................................................................................................................. 85 Single Versus Multiple BLF Event Notification ................................................................................................................................................... 85 BLF with Call Park Status ................................................................................................................................................................................... 86 What Happens When BLF Key is Pressed........................................................................................................................................................... 86 BLF Operation: Speed Dial ................................................................................................................................................................................. 86 BLF Operation: Directed Call Pickup .................................................................................................................................................................. 86 BLF Operation: Barge In ..................................................................................................................................................................................... 87 BLF Operation: Call Pickup ................................................................................................................................................................................. 87 BLF Operation: Resume ..................................................................................................................................................................................... 87 BLF Configuration .............................................................................................................................................................................................. 87 Floating BLF Key Assignment ............................................................................................................................................................................. 88 SIP for BLF.......................................................................................................................................................................................................... 89 BLF With OBiTALK Service ................................................................................................................................................................................. 90 Call Park and Call Pickup ......................................................................................................................................................................................... 90 Call Park Methods ............................................................................................................................................................................................. 91 Call Park Monitor and Call Pickup Methods ...................................................................................................................................................... 91 Call Park Ring ..................................................................................................................................................................................................... 92 Shared Line and Shared Call Appearances (SCA) .................................................................................................................................................... 93 Line Seize ........................................................................................................................................................................................................... 94 What Happens When a Call Appearance Key is Pressed .................................................................................................................................... 95 Buddy List ............................................................................................................................................................................................................... 95 Expanded Buddy List and Groups ...................................................................................................................................................................... 97 Buddy List Management .................................................................................................................................................................................... 97 Presence Monitor .............................................................................................................................................................................................. 98 Call Recording Controls .......................................................................................................................................................................................... 98 Hold and Talk Event Package .................................................................................................................................................................................. 98 5 Copyright 2010-2017 Obihai Technology, Inc. Advice of Charges (AOC) ......................................................................................................................................................................................... 98 BroadSoft Call Center Features .............................................................................................................................................................................. 98 Disposition Code................................................................................................................................................................................................ 99 Customer Originated Call Trace ......................................................................................................................................................................... 99 Escalation .......................................................................................................................................................................................................... 99 Call Center Information ..................................................................................................................................................................................... 99 BroadSoft Guest Login/Logout (Hoteling) .............................................................................................................................................................. 99 Emergency Calls ....................................................................................................................................................................................................100 Call Diversion History ............................................................................................................................................................................................100 BROADSOFT AS-FEATURE-EVENT FEATURES ........................................................................................................................... 101 Call Forward All .....................................................................................................................................................................................................101 Call Forward Busy ..................................................................................................................................................................................................101 Call Forward No Answer ........................................................................................................................................................................................102 Do Not Disturb ......................................................................................................................................................................................................102 ACD Agent State ....................................................................................................................................................................................................102 Security Classification ............................................................................................................................................................................................103 Executive Call Filter ...............................................................................................................................................................................................103 Executive Assistant ................................................................................................................................................................................................103 Call Recording Settings ..........................................................................................................................................................................................103 BROADSOFT XSI FEATURES .................................................................................................................................................. 103 Network Directories ..............................................................................................................................................................................................104 BroadSoft Hosted PBX Platform .......................................................................................................................................................................104 Netwrok Directory Soft Key Options ................................................................................................................................................................104 Other PBX Platforms .........................................................................................................................................................................................105 Network Call Logs ..................................................................................................................................................................................................106 BroadWorks Anywhere .........................................................................................................................................................................................106 Remote Office .......................................................................................................................................................................................................106 Simultaneous Ring .................................................................................................................................................................................................106 Call Forward Always ..............................................................................................................................................................................................107 Call Forward Busy ..................................................................................................................................................................................................107 Call Forward No Answer ........................................................................................................................................................................................107 Anonymous Call.....................................................................................................................................................................................................107 Do Not Disturb ......................................................................................................................................................................................................108 BUILT-IN PHONE APPS ............................................................................................................................... 109 NET SERVICES APP ............................................................................................................................................................. 109 NET DIR APP..................................................................................................................................................................... 109 PHONE GUI CUSTOMIZATION ................................................................................................................... 111 MAIN MENU .................................................................................................................................................................... 111 LINE KEY TABS................................................................................................................................................................... 111 CONTROLLING MULTIPLE CALLS PER CALL KEY......................................................................................................................... 111 Calls App Behavior .................................................................................................................................................................................................111 SOFT KEY SET CUSTOMIZATION ............................................................................................................................................ 112 Soft Key Set Parameter Syntax ..............................................................................................................................................................................112 Soft Key Specification .......................................................................................................................................................................................112 Assignable Soft Keys ..............................................................................................................................................................................................113 Soft Key Set Parameters: .......................................................................................................................................................................................118 LINE KEY WINDOW CUSTOMIZATION ..................................................................................................................................... 119 6 Copyright 2010-2017 Obihai Technology, Inc. EXAMPLE: ........................................................................................................................................................................ 121 CUSTOMIZABLE SCREEN ELEMENTS ....................................................................................................................................... 123 Using $Macros and @Macros inside XML .............................................................................................................................................................124 $eval(expression) ..............................................................................................................................................................................................124 Color and Color Pattern .........................................................................................................................................................................................127 <ScreenItem> XML ................................................................................................................................................................................................127 Elements in a <ScreenItem> XML .....................................................................................................................................................................128 Attributes in a <ScreenItem> XML ....................................................................................................................................................................129 Macors that can be used inside a <ScreenItem> ..............................................................................................................................................131 <LineKeyStyles> XML .............................................................................................................................................................................................132 Elements in a <LineKeyStyles> XML ..................................................................................................................................................................133 Attributes in a <LineKeyStyles> XML ................................................................................................................................................................133 Macors that can be used in a <LineKeyStyles> XML .........................................................................................................................................134 Example 1: Double Size Line Key Screen Tiles ...................................................................................................................................................134 <SoftKeyStyles> XML .............................................................................................................................................................................................135 Elements in a <SoftKeyStyles> XML ..................................................................................................................................................................136 Attributes in a <SoftKeyStyles> XML.................................................................................................................................................................136 Macors that can be used in a <SoftKeyStyles> XML .........................................................................................................................................137 Example 1: Use Icons Only for Home Screen Soft Keys ....................................................................................................................................137 MAIN MENU CUSTOMIZATION ............................................................................................................................................. 138 <MainMenu> XML .................................................................................................................................................................................................139 General Structure .............................................................................................................................................................................................139 Elements in <MainMenu> ................................................................................................................................................................................140 Attributes in <MainMenu> ...............................................................................................................................................................................140 Attributes in <MainMenu> <item> Element .....................................................................................................................................................141 Macros available in <MainMenu> ....................................................................................................................................................................145 Example ............................................................................................................................................................................................................145 <MainMenuItemStyles> XML ................................................................................................................................................................................146 General structure: ............................................................................................................................................................................................146 Elements in <MainMenuItemStyles> ................................................................................................................................................................146 Attributes in <MainMenuItemStyles> ..............................................................................................................................................................147 Macros available in <MainMenuItemStyles> ....................................................................................................................................................148 Example ............................................................................................................................................................................................................149 TITLE BAR CUSTOMIZATION ................................................................................................................................................. 149 <TitleBarStyle> Attributes .....................................................................................................................................................................................151 The <Notifications> Element .................................................................................................................................................................................152 The <LineKeyTabs> Element ..................................................................................................................................................................................154 Trigger update of a notification icon with an ObihaiIPPhoneExecute XML ...........................................................................................................155 LED PATTERN CUSTOMIZATION ............................................................................................................................................ 156 LED Settings Parameters .......................................................................................................................................................................................156 Call State ...............................................................................................................................................................................................................156 SCA State ...............................................................................................................................................................................................................156 BLF State................................................................................................................................................................................................................157 Service State ..........................................................................................................................................................................................................157 ACD Agent State ....................................................................................................................................................................................................157 Presence State .......................................................................................................................................................................................................157 Feature Key State ..................................................................................................................................................................................................158 VMWI Lamp ...........................................................................................................................................................................................................159 GUI MENU CUSTOMIZATION ............................................................................................................................................... 159 7 Copyright 2010-2017 Obihai Technology, Inc. Preferences Menu .................................................................................................................................................................................................160 Settings Menu .......................................................................................................................................................................................................160 Product Information Menu ...................................................................................................................................................................................160 Main Menu ............................................................................................................................................................................................................160 Net Services Menu ................................................................................................................................................................................................160 Main Menu Item IDs ..............................................................................................................................................................................................161 Net Services Menu Item IDs ..................................................................................................................................................................................161 Preferences Menu Item IDs ...................................................................................................................................................................................161 Settings Menu Item IDs .........................................................................................................................................................................................162 Product Info Menu Item IDs ..................................................................................................................................................................................163 CACHE CONTROL OF DOWNLOADED (TEMPORARY) DATA .......................................................................................................... 163 PHONE CUSTOMIZATION DATA ............................................................................................................................................. 164 Startup Splash Screen ............................................................................................................................................................................................164 Background Pictures ..............................................................................................................................................................................................164 Text Fonts Customization ......................................................................................................................................................................................165 Language Customization with Dictionary Files ......................................................................................................................................................167 Phone Book Pictures .............................................................................................................................................................................................175 Ring Tones .............................................................................................................................................................................................................175 Phone Customization Data Package ......................................................................................................................................................................175 Uploading Customization Data Package to the Phone ..........................................................................................................................................175 INTERNAL DATA STORAGE PATHS FOR USER PREFERENCES SETTINGS ........................................................................................... 176 OBIPHONE XML APPLICATIONS ................................................................................................................. 179 ACTION URLS – PULL MODEL .............................................................................................................................................. 179 Action URL Feature Key .........................................................................................................................................................................................179 Action URL Soft Key ...............................................................................................................................................................................................179 SIP NOTIFY – PUSH MODEL ................................................................................................................................................. 179 XML APP DEVELOPMENT .................................................................................................................................................... 180 AUTO ATTENDANT .................................................................................................................................... 181 AA CALLBACK SERVICE ........................................................................................................................................................ 181 USER RECORDED PROMPTS.................................................................................................................................................. 182 CUSTOMIZING AA PROMPT LISTS .......................................................................................................................................... 182 VOICE GATEWAYS AND TRUNK GROUPS ................................................................................................... 184 VOICE GATEWAY ............................................................................................................................................................... 184 TRUNK GROUPS ................................................................................................................................................................. 184 LDAP ......................................................................................................................................................... 185 LDAP SERVICE SETUP ......................................................................................................................................................... 185 Client Authentication ............................................................................................................................................................................................187 LDAP DIRECTORY SEARCH APPLICATION ................................................................................................................................ 187 Invoke LDAP by Main Menu – Directories Option .................................................................................................................................................187 Invoke LDAP by Main Menu – Network Directory Option .....................................................................................................................................187 Invoke LDP by Soft Key - LDAP ...............................................................................................................................................................................187 Search Fields .........................................................................................................................................................................................................187 Result Fields ..........................................................................................................................................................................................................188 Sorting of Results ..................................................................................................................................................................................................189 IP PHONE SETTINGS .................................................................................................................................. 191 8 Copyright 2010-2017 Obihai Technology, Inc. PHONE SETTINGS ............................................................................................................................................................... 191 DigitMap and OutboundCallRoute ........................................................................................................................................................................191 Primary Line ..........................................................................................................................................................................................................191 Network Directory .................................................................................................................................................................................................192 Buddy List ..............................................................................................................................................................................................................192 User Preferences Settings .....................................................................................................................................................................................192 Page Groups 1 and 2 .............................................................................................................................................................................................192 LINE KEYS ......................................................................................................................................................................... 192 PROGRAMMABLE KEYS ....................................................................................................................................................... 192 SIDE CAR 1 AND SIDE CAR 2 ................................................................................................................................................ 193 AUDIO CODEC PROFILES............................................................................................................................ 194 TONE PATTERNS ........................................................................................................................................ 195 TONE PROFILE FEATURES OF THE OBI DEVICE .......................................................................................................................... 195 TONE EXAMPLES: ............................................................................................................................................................... 196 RINGTONES AND RING PATTERNS ............................................................................................................. 199 STAR CODE PROFILES ................................................................................................................................ 201 STAR CODE SCRIPT VARIABLES (VAR) .................................................................................................................................... 201 STAR CODE SCRIPT ACTIONS (ACT) ....................................................................................................................................... 202 STAR CODE SCRIPT FORMAT ................................................................................................................................................ 202 STAR CODE SCRIPT EXAMPLES .............................................................................................................................................. 203 Default Star Codes .................................................................................................................................................................................................203 USER SETTINGS ......................................................................................................................................... 205 SPEED DIAL NUMBERS ........................................................................................................................................................ 205 USING SPEED DIAL NUMBER AS AD HOC GATEWAY .................................................................................................................. 205 CALL ROUTING .......................................................................................................................................... 206 TRUNKS, ENDPOINTS, AND TERMINALS .................................................................................................................................. 206 SUPPORTED 2-WAY CALL BRIDGES ON THE OBI1000 ................................................................................................................ 206 CALL ROUTING – THE OBI WAY ........................................................................................................................................... 207 INBOUND CALL ROUTE CONFIGURATION ................................................................................................................................ 207 OUTBOUND CALL ROUTE CONFIGURATION ............................................................................................................................. 209 DIGIT MAP CONFIGURATION .................................................................................................................... 212 MATCHING AGAINST MULTIPLE RULES IN DIGIT MAP ............................................................................................................... 218 Forcing Interdigit Timeout With The Hash/Pound (#) Key .....................................................................................................................................219 INVOKE SECOND DIAL TONE IN DIGIT MAP ............................................................................................................................. 219 CHANGE INTERDIGIT LONG TIMER DYNAMICALLY AFTER PARTIAL MATCH ..................................................................................... 220 USER DEFINED DIGIT MAPS ................................................................................................................................................. 220 A USER DEFINED DIGIT MAP FOR IPV4 DIALING ..................................................................................................................... 220 ADMINISTRATIVE FEATURES ..................................................................................................................... 221 NATIVE WEB SERVER .......................................................................................................................................................... 221 SYSLOG ............................................................................................................................................................................ 221 9 Copyright 2010-2017 Obihai Technology, Inc. FACTORY RESET ................................................................................................................................................................. 221 FIRMWARE UPDATE ........................................................................................................................................................... 221 Automated Firmware Update ...............................................................................................................................................................................221 CONFIGURATION BACKUP AND RESTORE ................................................................................................................................ 221 AUTO PROVISIONING .......................................................................................................................................................... 221 OBiTALK Provisioning ............................................................................................................................................................................................221 ITSP Provisioning ...................................................................................................................................................................................................221 CUSTOMIZATION DATA AUTO UPDATE ................................................................................................................................... 221 Customization Data Package .................................................................................................................................................................................222 Auto Update Operation .........................................................................................................................................................................................222 Auto Update Configuration Parameters ................................................................................................................................................................222 DEVICE WEB PAGE AND CONFIGURATION PARAMETER REFERENCE ......................................................... 224 STATUS ............................................................................................................................................................................ 224 System Status ........................................................................................................................................................................................................224 Reboot Reason Codes............................................................................................................................................................................................225 Call Status Web Page .............................................................................................................................................................................................225 SP Services Statistics..............................................................................................................................................................................................226 OBIWIFI CONFIGURATION WEB PAGE AND PARAMETER REFERENCE ........................................................................................... 227 WiFi Settings Web Page .........................................................................................................................................................................................227 WiFi Scan Web Page ..............................................................................................................................................................................................227 SYSTEM MANAGEMENT PARAMETERS.................................................................................................................................... 228 WAN Parameters ...................................................................................................................................................................................................228 Auto Provisioning Parameters ...............................................................................................................................................................................231 Zero-Touch, Massive Scale Remote Provisioning: .................................................................................................................................................234 Device Admin Parameters .....................................................................................................................................................................................234 DEVICE UPDATE WEB PAGE ................................................................................................................................................. 235 Firmware Update ..................................................................................................................................................................................................235 Possible Error Messages on Firmware Update Failure: ....................................................................................................................................235 Backup (Customized) AA User Prompts .................................................................................................................................................................235 Backup Configuration ............................................................................................................................................................................................236 Restore Configuration ...........................................................................................................................................................................................236 Reset Configuration (to Factory Default) ...............................................................................................................................................................236 SERVICE PROVIDER CONFIGURATION PARAMETERS ................................................................................................................... 236 ITSP Profile X – General Web Page (X = A, B, C, D, E, F) .........................................................................................................................................236 ITSP Profile X – SIP Web Page (X = A, B, C, D, E, F) ...............................................................................................................................................237 ITSP Profile X – RTP Web Page (X = A, B, C, D, E, F) ..............................................................................................................................................243 VOICE SERVICES ................................................................................................................................................................. 243 SPn Service Web Page (n = 1, 2, 3, 4, 5, 6) .............................................................................................................................................................243 OBiTALK Service Configuration ..............................................................................................................................................................................251 Auto Attendant Web Page ....................................................................................................................................................................................254 Gateways and Trunk Groups Web Page ................................................................................................................................................................256 OBiBluetooth Web Page ........................................................................................................................................................................................256 IP PHONE SETTINGS ........................................................................................................................................................... 258 Phone Settings Web Page .....................................................................................................................................................................................258 Line Keys ...............................................................................................................................................................................................................263 Programmable Keys ..............................................................................................................................................................................................264 Side Car m, m = 1, 2 ...............................................................................................................................................................................................264 10 Copyright 2010-2017 Obihai Technology, Inc.

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