Table Of Contentauthor  index 
Nursing Homes/Long Term Care Management 2003 
POO eee Ree  OEE ETH EEE EEE E  EOE EEE HOES  EE EEEEEEEES 
AUTHOR  INDEX  Connell, Bettye Rose (interview). Why  ’ Gong, Jade; Greenwood, Robert. Under- 
Residents Wander—and What You  standing the Business Side of PACE, 
A  Can Do About It, 50 (Apr)  Part 1, 36 (Apr) 
AEPNG GP IRE NEL AIAA  NC  N I AIRES  The Business Side of PACE, Part 2, 60 
Adendorff, Donna. Job Swap: Boosting  D  (May) 
Employee Morale and Resident Care,  |  AAAAM  ARIR EA   Gong, Jade. See, Padilla, Paula 
62 (Oct)  ’ Dishman, Eric (interview). The “Smart  *  Grachek, Marianna Kern (interview). A 
Awan, Eulalia. See, Fridkin, David  Technology” Future Is Now, 84 (Oct)  New Course for JCAHO Accreditation, 
’ Donati, Victoria L.; Bernstein, Howard L.  30 (Sep) 
Top 10 Administrative Pitfalls in  -  Grape, Tom; Forlini, Janet (interview, 
Dealing With Employees, 68 (Oct)  Assisted Living Review). ALFA 
Barbera, Eleanor Feldman. Managing  -  Dugan, Kevin. Dealing With Difficult  Policymaking Moves Ahead, 104 (Oct) 
Resident Calls for Help, 78 (Oct)  Behaviors, 60 (Mar)  *  Greenwood, Robert. See, Gong, Jade 
Battaglia, Sandra K. HIPAA Compliance,  Durso, John J. (interview). Riding Out the 
Part 2: Monitoring Your “Business  Rising Tide of Litigation, 34 (Oct)  H 
Associates,” 46 (Jan) 
HIPAA Compliance Requires Facilities to  E  *  Hoban, Sandra. (Long-Timers) Vircy Evans: 
Have Privacy Policy, 30 (Mar)  RARR ARNCA  EONTA RATE N EALE  From Resident to Resident Advocate, 
Bernstein, Howard L.; Donati, Victoria L.  ’ Edwards, Douglas J. Sex and Intimacy in the  *  80 (Mar) 
Don’t Close Your Eyes to Workplace  Nursing Home, 18 (Feb)  Hoban, Sandra. Activities Plus at Montgom- 
Harassment, 56 (May)  ery Place, 52 (Jun) 
Bernstein, Howard L. See, Donati, Victoria  Bridging the Gap Between Families and 
iE  .  GET LUPFI NE IE  LES  .PI I  Staff, 16 (Aug) 
Blumenstock, Claudia S. Take a Breath, 74  -  Farajun, Omry. Eliminate Computer-  A Season to Celebrate, 20 (Dec) 
(Feb)  Backup Disasters, 68 (May)  ’ Hollinger-Smith, Linda. It Takes a Village to 
Administrators: “Stuck in the Middle,” 74  .  Farley, Daniel W. (Guest Editorial)  Retain Quality Nursing Staff, 52 (May) 
(Oct)  Inspiration Might Be Closer Than You  Hubbs, Eric. If Walls Could Talk..., 34  (Jun) 
Bodoff, Russell. (Guest Editorial) New  Think, 8 (Mar)  Huston, Sally. Technology for Indepen- 
Technology Should Serve the Elderly,  ’ Feldkamp, Janet K. (Legal Landscape)  dence, 46 (Dec) 
6 (Jan)  Navigating the Uncertain Legal Waters  Hutlock, Todd. O Administrator, DON, 
Bogen, Jon (interview). What’s New With  of Resident Sexuality, 62 (Feb)  Where Art Thou? 42 (Jan) 
Wireless? 28 (Sep)  Feldman, Steve (interview). Consultant  Reaching Out Across the Airwaves, 56 
Boughman, Valarie. An IT System That  Pharmacists: Saving Lives and Money,  (Sep) 
Pulls Staff Together, 18 (Jan)  22 (Aug)  Hyatt, Laura. (Business Strategies) Thinking 
Brechtl, John R. (interview). Caring for  Fogel, Lawrence A.; Watt, Joseph M.  Strategically About Falls Prevention,  10 
Patients With AIDS, 22 (May)  Symptoms of an Ailing Compliance  (Feb) 
Plan, 54 (Nov) 
Cc  Ford, Douglas S. Enhancing the Referral  J 
Process Between a Hospital and SNF,  RSPR  a RRP ATEN ON LEIP ORN 
Cabot, Stephen J. Keeping Labor Loyal, 100  64 (Nov)  Jacob, Dan. HIPAA and Handhelds, 22 
(Oct)  _ Forlini, Janet. See, Grape, Tom  (Jan) 
Calkins, Margaret P. (interview). Lighting  Fridkin, David; Awan, Eulalia (interview). 
for Older Eyes, 68 (Nov)  Not Just an “Old Folks’ Home,” 16  K 
Callahan, John M. See, Rubas, Wendy L.  (May)  ESSERE  yA ERRORS RETR ROR  RET 
Cates, Gary M. 2002 OPTIMA Award Entry:  ’ Fuller, Kathleen. Sad to the Bone, 44 (Feb)  ’  Karanick, Joy. Performance Improvement: 
A Collaborative Approach to Facility  The New Quality Paradigm, 54 (Jan) 
Reorganization, 38 (Jul)  G  ’ Keane, Bill; Ustick, Kathleen (interview). 
Cerquone, Joseph. Welcome to the April  Montessori Principles Work for 
26-29 Convocation, 36 (Feb)  ’ Ginn, Gregory O.; Young, Cheri A.  Alzheimer’s, 58 (Jun) 
Chizek, Mardy. Can You Use a Legal Nurse  Competing in the Assisted Living  -  Keller, Stefan. Ten Tips for Developing an 
Consultant? 48 (Feb)  Industry: A Hospitality Perspective, 62  RFP for Employee-Screening Services, 
Cobb, John (interview). An Investment  (Mar)  48 (May) 
House That’s “Bullish” on Long-Term  ’  Kempe, Jo-Anne. 5 Steps to Preventive 
Care, 20 (Mar)  Maintenance, 26 (Jan) 
Coffey, Patrick L. See, Reuben, Keith D. 
80 © January 2004  www.nursinghomesmagazine.com
author  index  Nursing Homes/Long Term Care Management 2003 
(SVES  PE ERNS E P 
King, Halsey. Maintaining Your Buses, 55  *  Misiorski, Susan. Pioneering Culture  A Modest Proposal, 4 (Jul) 
(Aug)  Change, 24 (Oct)  The Rock ’n’ Roll Conundrum, 4 (Aug) 
Klitch, Beth A. Defending the MDS—From  ’ Moldow, Leslie. Building Green Pays Off, 26  |  What’s So Great About Home? 4 (Sep) 
Regulators and Litigators, 36 (Nov)  (Jul)  The French Connection? 4 (Oct) 
Klusch, Leah. Targeting Our Approach to  ’ Moller, Julie; Renegar, Carrie. Bathing as a  Ready for Some Networking? 4 (Nov) 
Incontinence, 28 (Dec)  Wellness Experience, 108 (Oct)  Reason for Holiday Cheer, 4 (Dec) 
Kobriger, Annette M. Weight Loss Preven-  ’ Morrison, Malcolm H. (Computer  ’ Piner, W. David. Restoring Dignity to 
tion Strategies: What Is Your Facility’s  Technology Update) Meeting the April  Bathing, 29 (Jun) 
Score? 62 (Jun)  Deadline for the HIPAA Privacy Rule, 
Kosmin, Ethan Andrew. Eleven Ways to  58 (Feb)  R 
Improve Collections in Long-Term  New IT Products to Enhance Resident  ee] 
Care, 56 (Mar)  Care and Well-Being, 66 (May)  -  Rauma, Peter. Designing a Flexible Campus, 
Kramer, Robert G. (NIC on Financing)  New Rules for Your IT Vendor Search, 46  *  21 Jun) 
Industry Financial Benchmarks Show  (Aug)  What Makes a Healing Garden? 50 (Oct) 
Signs of Improvement, but Serious  HIPAA’s Temporary Reprieve, 66 (Nov)  ’ Reuben, Keith D.; Coffey, Patrick L. Don’t 
Issues Remain, 66 (Mar)  Morrone, Anthony L.; Smoller, Jill. Change  Be Scared Off From Receivables-Based 
Financial Benchmarks: Signs of Struggle  to Survive: The SOPA Approach to  Financing, 14 (Jul) 
and Hope, 68 (Sep)  Costing, 54 (Feb)  Rubas, Wendy L.; Callahan, John M. 
Krein, Keith (interview). Choosing a  " Mosher-Ashley, Pearl. See, Trombley,  Avoiding the Pitfalls in Purchasing 
Medical Director: One Size Does Not  Jessica  SNFs, 18 (Jul) 
Fit All, 15 (Apr) 
'  N  S 
L  ATCERTT ANE ALRT  ARTIS i mRAN  ON  TONERS 
Norman, Robert A. Caring for Aging Skin,  -  Sadowski, Andi. Training Staffi n Resident 
Landy, Barbara; Olsen-DeHon, Dotty  22 (Apr)  Transfers, 44 (Aug) 
(interview). Caring for Larger  Salter, Vera. Workforce Solutions From 
Residents: Preserving Dignity Without  0  Your Peers, 46 (May) 
Sacrificing Safety, 30 (Nov)  |  SRE ARERR ICS RGAE  RTM NRT TESTING  Sampsell, Bethany G. The Promise, Practice, 
Lebowitz, Lawrence M. Immigration  ’ O’Brien, Charles (interview). Odor Control:  and Problems of the Eden Alternative, 
Strategies for Hiring Staff, 42 (May)  Not Just a Cover-up, 76 (Sep)  41 (Dec) 
Lewis, Steven. Disaster Recovery Planning  ’ O'Connor, Denis. Don’t Forget the Kitchen!  ’ Seman, Dorothy. “Listen With the Ears of 
for Information Technology Func-  22 (Jul)  Your Heart,” 34 (Sep) 
tions, 50 (Feb)  ’ Olson-DeHon, Dotty. See, Landy, Barbara  ’ Sharbaugh, Robert J. When Drugs Don’t 
Littlehale, Steven B.; Simon, Sam. Do  Kill “Bugs,” 70 (May) 
Quality Measures Really Identify  P  ’ Shephard, Rena R. The Power of the MDS, 
Quality Care? 26 (May)  |  AARON BORIS  40 (Apr) 
’ Padilla, Paula; Gong, Jade. Marycrest  Why the Nursing Director Is Key to 
M  Assisted Living’s Venture Into  Survival (Guest Editorial),  6 (Nov) 
Olmstead Territory, 50 (Jan)  ’ Shoemaker, Barbara. (Assisted Living 
Maben, Patricia A. Designing a Better  Palmer, Mary H. (interview). Helping  Review) Reducing Resident Falls, 60 
Bathroom, 24 (Mar)  Residents Stay Dry, 70 (Jun)  (Jan) 
Managers of Penacook Place Nursing and  Peck, Richard L. Here Come the Rehab  ' Shumaker, Thomas A. Employee Privacy 
Rehabilitation Center (interview).  Therapy Caps, 35 (Jul)  Versus Employer Rights, 60 (Nov) 
Does Ozone Laundry Really Work? A  Protecting Residents From Crime, 32  Simon, Sam. See, Littlehale, Steven B. 
User’s Report, 68 (Feb)  (Oct)  ’ Smoller, Jill. See, Morrone, Anthony L. 
Mansour, Aisha. Implementing a Physical  Peck, Richard L. (Editorial)  -  Spector, Stanley. Surviving an Inspection, 
Activity Program, 52 (Mar)  Seems Like Old Times, 4 (Jan)  66 (Sep) 
Marano, Cindy. Beating the Nursing Home  The Real Long-Term Care System, 4  -  Staff of Glen Cove Center for Nursing and 
Staffing Blues, 48 (Jan)  (Feb)  Rehabilitation (OPTIMA Award 
Marcell, Jacqueline (interview). “Oh My  The Long-Term Care Insurance Test, 4  Winner). Creating a Five-Star Dining 
God!” Lessons in Caregiving From a  (Mar)  Experience, 20 (Sep) 
Pioneering Baby Boomer, 56 (Oct)  Spread the Word, 4 (Apr) 
Mazer, Susan E. Live Concerts Break  Medicaid Dreams, 4 (May) 
Through Resident Isolation, 50 (Sep)  Readiness Is All, 4 (Jun) 
82 @ January 2004  www.nursinghomesmagazine.com
author/subject  index 
Nursing Homes/Long Term Care Management 2003 
;  W 
Stoil, Michael J. (View on Washington) 
Geriatric Depression Beckons SNFs to  ‘RRC  a  eee  TINA ISLL UN  SUBJECT INDEX 
- Watt, Joseph M. See, Fogel, Lawrence A. 
Act, 8 (Jan)  A 
Trivial Pursuit, 6 (Feb)  ’ Werner, Bryan. Successfully Implementing  PERSLANRERPE OEP TT SS EOCENE AREER SORA 
The Other Prescription Drug Benefit  Divergent Specialized Programs in a  Abuse 
Plan, 10 (Mar)  SNF, 46 (Mar)  Elder Justice Act, provisions and 
.  Whitlock, Sylvia Gaudette. Quality 
Legislative Prospects Are Dim, 6 (Apr)  prospects, 10 (Jun) 
SNFs and Homeland Security, 6 (May)  Initiatives: Are Nursing Homes Getting  survey readiness, and, 40 (Feb) 
The Long-Term Care Bill That “Every-  Better? 24 (Nov)  Accreditation 
*  Willging, Paul R. (Assisted Living Review) 
one” Likes, 10 (Jun)  new JCAHO guidelines, 30 (Sep) 
A Talk With Presidential Candidate  .   ALFA’s Take on the Assisted Living  Activities 
Howard Dean, 10 (Jul)  Workgroup—and Beyond, 46 (Apr)  holiday celebrations, 20 (Dec) 
Fast, Fizzy Relief for Medicaid Pain, 8  Willging, Paul R. (Paul Willging Says...)  Montessori approach, for Alzheimer’s, 58 
(Aug)  Don’t Let Demographics Fool You, 50  (Jun) 
Will Tax Incentives Work for LTC  (Aug)  Montgomery Place, diversity, 52 (Jun) 
Insurance? 6 (Sep)  “Affordability” Might Not Be So  physical activity program, for elderly, 52 
NIH Research: Big Money, Small  Affordable, 10 (Sep)  (Mar) 
Returns, 8 (Oct)  “Aging in Place” Can Be a Marketing  volunteering, rewards of, 44 (Apr) 
The Governors Take Long-Term Care  Trap, 12 (Oct)  Administrators 
Seriously, 8 (Nov)  Let’s Stop Ignoring LTC Insurance, 14  future supply of, 42 (Jan) 
The Nursing Home Stakes in the  (Nov)  inspiration of, 8 (Mar) 
Medicare Prescription Drug Debate, 8  Quality Management Isn’t as Tough as It  “stuck in the middle,” facilitating staff 
Looks, 13 (Dec)  interactions, 74 (Oct) 
(Dec) 
*  Williams, Linda. Pressure Ulcers: Case  Aging in Place 
Study and Lessons Learned, 64 (Jan)  marketing trap, as a, 12 (Oct) 
T 
Medication-Monitoring Lawsuit: Case  AIDS Management 
LATTICLET  SILEANT NE N  I 
Taylor, Nancy (Voices From the Field).  Study and Lessons Learned, 42 (Mar)  Terence Cardinal Cooke Health Care 
From Both Sides of the Coin, 69 (Jun)  The Case of the Missing Medical Records,  Center, and, 22 (May) 
34 (Apr)  Alzheimer’s Disease 
Thomas, Audrey. Growth Through 
Volunteering, 44 (Apr)  Nutrition Is No Secret, 40 (Aug)  Dorothy Seman approach, 34 (Sep) 
End-of-Life Expectations, 50 (Nov)  home caregiving experience, 56 (Oct) 
Thomas, Bruce. See, Trombley, Jessica 
Montessori-based activities for, 58 (Jun) 
Thompson, James J. Safety:  A Key Ingredi- 
American College of Health Care Adminis- 
ent in the Recipe for Success, 22 (Feb)  Y 
trators 
Todd, Jaime. Teach Stafft oW alk in  aa a e  a os  convocation, 36 (Feb) 
Surveyors’ Shoes, 40 (Feb)  .  Young, Cheri A. See, Ginn, Gregory O.  Assisted Living 
Do You Have Change Agents On Your  affordability of, 10 (Sep) 
Staff? 33 (Aug)  Zz  ALFA policy, and, 104 (Oct) 
Trombley, Jessica; Thomas, Bruce; Mosher-  ‘SSELR  SREE   Assisted Living Workgroup, ALFA 
Ashley, Pearl. Massage Therapy for  .  Zaneski, Linda O’Boyle. Documenting  position, 46 (Apr) 
Elder Residents, 92 (Oct)  Quality Assurance, 64 (Sep)  demographics, and, 50 (Aug) 
.  Zinn, Linda. Better Pain Management = 
fall prevention in, 60 (Jan) 
Fewer Pressure Ulcers, 74 (Mar) 
U  hospitality perspective and, 62 (Mar) 
ARE  AO IsM EP  RM ENS it MOEN RA RHEL:  Olmstead decision, and, Marycrest story, 
Ustick, Kathleen. See, Keane, Bill  50 (Jan) 
V 
ETV OISAS  SETAE,  SRG  EAR  RN E 
Volzer, Robert (Design Center)  Bariatric Care 
Home Is Where the “Hearth” Is, 47 (Oct)  one facility’s approach, 30 (Nov) 
Getting Into the Swing, 41 (Nov)  Bathing 
The Living Tapestry  of MCH, 33 (Dec)  The Spa at Arbor Acres, 29 (Jun) 
wellness experience, as a, 108 (Oct) 
|  Behavior Management 
for “Shouters, Constant Call-Bell Ringers, 
and Complainers,” 78 (Oct) 
risk management, and, 60 (Mar) 
NURSING  HOMES Long Term Care Management ¢ 83
subject index 
Nursing Homes/Long Term Care Management 2003 
Buses  -  Directors of Nursing (DONs)  monitoring “Business Associates” under, 
maintenance of, 55 (Aug)  future supply of, 42 (Jan)  46 (Jan) 
“key to survival,” as, 6 (Nov)  transactions “reprieve,” 66 (Nov) 
C  . Holiday Celebrations 
E  nursingg  home vigg nettes, 20 (Dec) 
Collections  ’ Homeland Security 
eleven-point improvement approach, 56  .  Eden Alternative  SNFs, and, 6 (May) 
promise and problems of, 41 (Dec) 
(Mar) 
Communications  Employee Privacy  I 
future technology, 84 (Oct)  vs. employer rights, 60 (Nov) 
referral process, 64 (Nov)  _ Employee Screening  -  Immigration 
telemedicine, and full-service LTC, 46  RFPs for outsourcing, 48 (May)  strategies for hiring, 42 (May) 
(Dec)  .  Incontinence 
wireless update, 28 (Sep)  F  targeted approach to, 28 (Dec) 
Computers  updated management of, 70 (Jun) 
disaster recovery planning, and IT, 50  -  Fall Prevention  -  Infection Control 
(Feb)  assisted living, in, 60 (Jan)  protection against drug-resistant bacteria, 
eliminating backup disasters, 68 (May)  Family Relations  70 (May) 
HIPAA privacy policy, 30 (Mar)  innovative programs, 16 (Aug)  . Information Technology 
HIPAA Privacy Rule, meeting deadline,  . Financial Investment  computer-backup systems, 68 (May) 
58 (Feb)  GE Healthcare Financial Services  computerized referral process, 64 (Nov) 
HIPAA transactions “reprieve,” 66 (Nov)  overview, 20 (Mar)  CRM system, and facility staff, 18 (Jan) 
new IT products, 66 (May)  NIC financial benchmarks, 66 (Mar)  developing HIPAA privacy policy, 30 
new vendor search rules, 46 (Aug)  NIC financial benchmarks, 68 (Sep)  (Mar) 
telemedicine, and, 46 (Dec)  receivables-based financing, 14 (Jul)  disaster recovery planning, and, 50 (Feb) 
_ Financial Operations 
use in referral process, 64 (Nov)  handhelds, and HIPAA compliance, 22 
Consultant Pharmacists  improved collections policy, 56 (Mar)  (Jan) 
updated role of, 22 (Aug)  SOPA costing, and, 54 (Feb)  HIPAA “business associates,” monitor- 
Corporate Compliance  ing, 46 (Jan) 
symptoms of an ailing plan, 54 (Nov)  G  HIPAA transactions “reprieve,” 66 (Nov) 
Crime Prevention  maintenance scheduling software, 26 
’ Government Policy 
Senior Crimestoppers program, 32 (Oct)  (Jan) 
Culture Change  ALFA assisted living opinions, 104 (Oct)  meeting HIPAA Privacy Rule deadline, 58 
Eden Alternative, promise and problems,  elder abuse legislation, 10 (Jun)  (Feb) 
Governor Dirk Kempthorne/National 
41 (Dec)  new products, 66 (May) 
Pioneer Network approach, 24 (Oct)  Governors Association on, 8 (Nov)  telemedicine, 46 (Dec) 
homeland security, and SNFs, 6 (May) 
vendor search rules, 46 (Aug) 
Howard Dean interview, 10 (Jul) 
legislative prospects, 6 (Apr) 
L 
Demographics  LTC insurance tax deductions, 6 (Sep)  AS  OTT, 
use and misuse of, 50 (Aug)  Medicaid funding restorations, 8 (Aug)  Laundry 
Depression  NIH research and, 8 (Oct) 
ozone-based, user’s report, 68 (Feb) 
Aging States Project, 8 (Jan)  prescription drug coverage, 10 (Mar)  Legal Concerns 
Design  prescription drug debate, and nursing  defending the MDS, 36 (Nov) 
bathing spa, 29 (Jun)  homes, 8 (Dec)  employee privacy vs. employer rights, 60 
bathing spaces, for cognitively intact, 108  Quality Initiatives, update, 24 (Nov) 
(Nov) 
(Oct)  Quality Measures, careful application of,  employment law pitfalls, 68 (Oct) 
building “green,” 26 (Jul)  26 (May)  end-of-life decision making, 50 (Nov) 
flexible long-term care campus, 21 (Jun)  rehab therapy caps, 35 (Jul)  legal nurse consultant, usefulness of, 48 
healing gardens, characteristics of, 50  reimbursement legislation, 6 (Feb)  (Feb) 
(Oct)  medical records, keeping track of, 34 
improving bathroom design, 24 (Mar)  H  (Apr) 
lighting options, 68 (Nov) 
medication monitoring, and, 42 (Mar) 
wall system selection, 34 (Jun)  HIPAA  nutrition miscommunication, 40 (Aug) 
Dining Service  developing privacy policy, 30 (Mar)  resident sexuality, and, 62 (Feb) 
creating a “five-star” experience, 20 (Sep)  °  handhelds, and, 22 (Jan)  riding “litigation tide,” 34 (Oct) 
meeting Privacy Rule deadline, 58 (Feb) 
workplace harassment, confronting, 56 
(May) 
84 @ January 2004  www.nursinghomesmagazine.com
subject index 
Nursing Homes/Long Term Care Management 2003 
Lighting  *  Pain Management  employee privacy vs. employer rights, 60 
design options, and, 68 (Nov)  pressure ulcer reduction, and, 74 (Mar)  (Nov) 
Long-Term Care Insurance  -  Performance Improvement  employee screening, outsourcing, 48 
administrators should stop ignoring, 14  organizing for, 54 (Jan)  (May) 
(Nov)  Quality Measures, and, 26 (May)  encouraging “change agents,” 33 (Aug) 
tax deductions for, 6 (Sep)  ’ Pharmacy  immigration strategies, 42 (May) 
Long-Timers  consultant pharmacist’s role, 22 (Aug)  legal nurse consultant, usefulness, 48 
Vircy Evans story, 80 (Mar)  *  Pioneer Network  (Feb) 
culture change, and, 24 (Oct) 
managing administrative pitfalls, 68 (Oct) 
M  *  Prescription Drug Legislation 
Mather LifeWays LEAP program, 52 
NLA alternative plan, 10 (Mar) 
(May) 
Massage Therapy  nursing home stakes in, 8 (Dec) 
medical director selection, 15 (Apr) 
clinical advantages of, 92 (Oct)  ’ Pressure Ulcers 
Paraprofessional Healthcare Institute 
Medicaid Funding  reduction by pain management, 74 (Mar) 
(PHI) programs, 48 (Jan) 
federal restoration of, 8 (Aug)  ’ Prospective Payment System (PPS) 
Practice Profile Database (PHI), 46 (May) 
Medical Directors  questions and answers about (AANAC’s 
retaining employee loyalty, 100 (Oct) 
selection criteria, 15 (Apr)  PPS Review), 70 (Mar); 67 (Jun); 72 
workplace harassment, confronting, 56 
Minimum Data Set (MDS)  (Sep) 
defending against litigation, 36 (Nov)  ’ Purchasing  (May) 
:  Staff Training 
power of Quality Indicators, and, 40  SNF acquisitions, and, 18 (Jul) 
resident transfers, in, 44 (Aug) 
(Apr) 
via “job swapping,” 62 (Oct) 
Music  Q 
;  ’ Survey 
FM radio station, CCRC, 56 (Sep)  RR  SNL  TPN  NLA SIRES 
documenting resident abuse policy, 40 
live concert program, 50 (Sep)  Quality Assurance 
(Feb) 
documentation of, 64 (Sep) 
surviving an inspection, 66 (Sep) 
N  _ Quality Initiatives 
in nursing homes, update, 24 (Nov) 
Nutrition  ’ Quality Management  T 
“five-star” dining experience, 20 (Sep)  basic ingredients, 13 (Dec)  AER  AAEM LE SPORES LIE EEE LEA ED IELTS, 
-  Technology 
miscommunication liability, 40 (Aug) 
Center for Aging Services Technology 
outsourcing vs. staff-operated food  R 
(AAHSA), 6 (Jan) 
service, 22 (Jul) 
preventing weight loss, and, 62 (Jun)  .  Referrals  Intel “smart technology,” 84 (Oct) 
vitamin D levels, sun exposure and, 44  computerized approach to, 64 (Nov)  telemedicine, 46 (Dec) 
wall systems selection, 34 (Jun) 
(Feb)  . Relaxation 
de-stressing techniques, 74 (Feb)  wireless communications, 28 (Sep) 
’ Resident Satisfaction  *  Transportation 
0 
provider as resident, 69 (Jun)  bus maintenance, 55 (Aug) 
‘SAARI  AREER TAS ONES  IED 
’ Resident Transfers 
Odor Control 
staff training in, 44 (Aug)  V 
Charles O’Brien (Ecolab) interview, 76 
"SaaS  CR ns RAE NSSR ES TSAR A  EA 
(Sep) 
S  _ Volunteering 
OPTIMA Awards 
rewards of, 44 (Apr) 
2002 Entry: Facility Reorganization, 38 
.  Safety 
(Jul) 
facility-wide program, 22 (Feb)  WwW 
2003 Award Ceremony, 6 (Dec) 
2003  Entry:  Employee  Job Swap  Program,  °  Senior Crimestoppers program, 32 (Oct)  ASAI  SLITS SPEEA  ILE TE LIE LEP EES OE, 
nai  dill  sini  *  Sexuality  -  Wandering 
62 (Oct) 
in nursing home, legal concerns, 62 (Feb)  prevention of, 50 (Apr) 
2003 Winner: Five-Star Dining Experi- 
resident intimacy policy, 18 (Feb)  -  Weight Loss 
ence, 20 (Sep) 
’ Skin Care  prevention of, 62 (Jun) 
update on prevention, 22 (Apr)  .  Wireless Communications 
P  ’ Special Programs  update on, 28 (Sep) 
RERCN STE TNT TRE  AEE  active-oriented and ventilator-dependent,  - Wound Care 
PACE (Programs of All-Inclusive Care for  for, 46 (Mar)  pressure ulcer avoidance, pain manage- 
the Elderly) 
AIDS patients, for, 22 (May)  ment, 74 (Mar) 
business planning for, 36 (Apr)  younger residents, for, 16 (May)  wound-based litigation, 64 (Jan) 
lessons from two programs, 60 (May) 
Staffing 
administrator/DON supply, 42 (Jan) 
NURSING  HOMES Long Term Care Management @ 85